Nord Wind carry-on baggage rules. Norms and rules for baggage transportation at North Wind Airlines. Baggage limits

Nordwind Airlines introduced baggage-free fares without any prior notice. What does a passenger who is planning to fly with this airline now need to know?

Nordwind Airlines baggage-free fares are already on sale for flights departing from October 29, 2017. Taking advantage of the FAP, the airline radically reduced the free baggage allowance and hand luggage allowance. The carrier will completely deprive its passengers of luggage on some economy class fares and will reduce the hand luggage allowance to 5 kilograms for all economy class passengers.

Formally, the solution offered by Nordwind Airlines is very similar to the tariff system of S7 Airlines. There are two types of fares available in economy and business classes: Promo and Optimum. However, the standards are very different from those adopted at S7 Airlines.

The Economy Promo baggage-free fare allows you to take on board only one piece of hand luggage weighing no more than 5 kilograms and measuring no more than 115 centimeters in the sum of three dimensions. Tickets at this rate cannot be returned, but can be exchanged with an additional payment of 3,000 rubles or 60 euros (before departure) to 6,000 rubles or 95 euros (after departure). Adding checked baggage will cost 2,000 rubles.

It is likely that such a tiny carry-on baggage allowance will not suit most passengers, and to transport their belongings they will have to resort to the list of absolutely free items agreed upon by the FAP, which, as is known, includes a handbag or briefcase with their contents. Their weight is not taken into account in the calculation. It is unknown whether Nordwind Airlines will control the weight of hand luggage when boarding a flight, but the carrier will certainly check it at check-in.

At the same time, the airline gives almost no warning to passengers about sudden changes in its rules. The only indication of them during the booking process is an inconspicuous “fare conditions” link in small print under the price of the selected ticket. The link opens a list of rules consisting of hundreds of lines of neat official text of the reservation system, which an ordinary passenger is unlikely to cope with - something like “ Tariff: OPROW. Flight: N4-173 to adult passenger*MOV-N4-EKB* Abbreviated text of UPTApplies to tariffs with a basic tariff code'OPROW' , applied as OW (one-way, unidirectional).Tariff type‘S’-special”- and so on.

The carrier also did not publish any news or press releases about such drastic rule changes. It is likely that many passengers will be caught off guard by them at check-in counters.

Moreover, it is not even formally known from what date Nordwind Airlines began selling tickets under these new rules. It is possible that such a date is October 16 - on this day the company sent out a notice of new tariffs to its agents. Logically, passengers who bought tickets before October 16 can use the old rules and regulations with 10 kilograms of hand luggage and 10 kilograms of checked luggage - plus a briefcase or handbag. Just in case, it is better to have your itinerary receipt on hand during check-in and boarding, this will help avoid misunderstandings.

The Economy Optimum fare gives you the opportunity to take 1 piece of hand luggage free of charge, again weighing up to 5 kilograms, and check in 1 piece weighing up to 20 kilograms as checked baggage. Such a ticket can be returned before departure with a fine of 1,500 rubles or 30 euros, or after departure with a fine of 5,000 rubles or 80 euros. It can also be exchanged - without a penalty before departure and with a penalty of 5,000 or 80 euros after departure.

The Business Promo fare includes two pieces of hand luggage weighing 5 kilograms and one piece of baggage weighing up to 20 kilograms. A ticket at this fare is non-refundable; it can be exchanged for 5,000 rubles or 80 euros before departure and 7,000 rubles or 110 euros after departure. The Business Optimum tariff allows you to check in two pieces of luggage weighing up to 20 kilograms each; the hand luggage allowance is similar to the Promo tariff. You can exchange a ticket before departure without a fee, afterward for 5,000 rubles or 80 euros. A ticket can be returned at any time without penalty.

You can find completely new tariffs.

Buyers of inexpensive tickets will be big losers from the new fare system, because previously they could not only check in free baggage and enjoy a decent carry-on baggage allowance, but also count on a smaller fine (up to 1,500 rubles for Promo and Standard fares) when exchanging a ticket.

No reduction in tariffs themselves that could compensate for these losses has yet been discovered. Passengers of Nordwind Airlines thus became, along with , one of the first to feel the consequences of the appearance of the new version of the FAP.

Baggage is an essential part of a flight. This is not surprising, because all passengers travel on an airplane with things, be it hand luggage or more massive cargo transported in a special compartment. Violation of current requirements and non-compliance with standards is fraught with many problems for the passenger, starting with the inability to carry out the flight and adding additional costs. Below we will look at the rules for transporting baggage at North Wind Airlines.

What are the rules?

The first thing a passenger should study is the baggage allowance of North Wind Airlines, which is in effect at the time of the flight. Thus, at the end of April 2017, certain changes occurred in transportation conditions.

The following standards are currently in effect:

• For hand luggage the maximum dimensions (based on one place) are 115 cm or 55 * 40 * 20 cm. As for weight, the maximum parameter here depends on the direction. If we are talking about a domestic flight, the limit is 10 kg, and for an international flight this figure is 5 kg.
• Carriage of registered cargo The North Wind carrier carries out taking into account other standards. Thus, for domestic flights, the maximum weight should not exceed 10 kg (for the “Promo” fare), 20 kg (for “Standard” and “Standard Plus”), and 32 kg (for the “Comfort” plan). In the case of an international flight, the limit is 20 kg, except for the Comfort fare, where the weight limit is 32 kg. Maximum dimensions - 203 cm (in total).

North Wind baggage allowance may vary depending on the destination and tariff. At the same time, the current rules apply to passengers of different ages - from 2 years and more. If the passenger is not provided with additional space, only free transportation of items within the dimensions and weight discussed above is allowed.

It is worth considering that the free carriage standards do not apply to animals, personal belongings of the passenger, hand luggage (up to 10 kg), as well as heavy cargo (from 32 kg).

Surcharge amount for additional weight

If the baggage transported by North Wind airlines exceeds the standard indicators (mentioned above), you will have to make a payment taking into account current tariff:

• In case of exceeding the number of seats (with a weight of up to 32 kg and a size of 2.03 meters), the payment may be 2000 rubles (for domestic flights) and 35 euros (for international flights). If you buy a third place - 6000 rubles.
• In case of excess weight, the amount of additional payment can range from 2 to 6 thousand rubles.
• If the size is not met (dimensions greater than 2.03 m), you will have to pay an additional 6 thousand rubles.

Individual surcharges apply for firearms and animals. In the first case, the weight should be up to 10 kg, and the payment will be 6 thousand rubles, and in the second, the weight should not exceed 8 kg. In this case, the additional payment is equal to 2 thousand rubles. When flying internationally with North Wind Airlines, baggage rules may vary. Before departure, the passenger must present all items for weighing (except personal luggage). The airline has the right to refuse to comply with the established standards.

Rules for baggage transportation at North Wind Airlines

In order to avoid unpleasant situations during the process of checking in for a flight and boarding the plane, it is important to take a responsible approach to studying the carrier’s requirements. Below are the main rules for baggage transportation at Northern Wind Airlines:

• Hand luggage- things that weigh no more than 10 kg (for domestic flights) and 5 kg (for international flights), and the overall dimensions do not exceed 115 cm. The optimal location for such cargo is under the passenger seat. You can store outerwear and light items in the drawer above the chair. The most fragile and valuable cargo should be transported in a separate place. In this case, the weight of luggage should not exceed 80 kg, and the dimensions should not exceed the size of the passenger seat. There is no need to register cargo that is transported in a separate place - the passenger is responsible for it. Carry-on luggage does not include the passenger's personal belongings, namely a camera, mobile phone, cane, umbrella, folder for papers, suit and others. North Wind Airlines allows special baggage, for example, a wheelchair or stroller.
• Paid cargo. If so, the passenger must inform the airline about the need to carry items in excess of the permissible limit. In this case, the client must make payment taking into account the carrier’s tariffs. Full information on baggage can be obtained on the official website of North Wind Airlines.

Popular destinations of North Wind Airlines

It is worth considering that the airline may refuse or limit transportation if the weight exceeds the established free allowance. Oversized or heavy cargo is paid separately.

• Prohibited items. To ensure safety, North Wind Airlines has baggage rules, according to which passengers are prohibited from carrying certain items. These include poisonous and toxic substances, gas cartridges, firearms, toxic elements, liquefied and compressed gases, caustic and corrosive products, weapons (firearms, cold steel, gas) and so on.

More detailed information on the norms, transportation rules and baggage requirements is discussed on the official website. There is also information on tariffs and other issues that every passenger should know.

Airlines Nordwind is one of the leaders among Russian airlines. The principle on which the work of its employees is based is safety. Regular improvements in aircraft and innovations in services are attracting an increasing number of travelers. Many clients, having bought a ticket for a flight once, have become regular guests of the company.

The sincere friendliness of the crew, excellent service, smooth takeoffs and landings will be an excellent addition to your vacation or business trip. The team’s goal is to make people from different countries closer to each other, and to make flights reliable and memorable with their high service and convenience. Nord Wind will help make the world more accessible.

History of the airline

The first aircraft of the Northern Wind airline took to the skies in 2008.

At that time, passengers had only three planes and six destinations at their disposal. Every year, thanks to the dedication of the team and high-quality service, the aircraft fleet increased and new flight routes opened.

In 2014, the number of passengers who used the services of Nord Wind airline , was equal to 4.4 million. By 2015, air passengers were traveling from 33 points, flight destinations covered both cities of the Russian Federation and Europe. By constantly improving and striving for high standards, Nordwind Airlines was able to become a global brand. Today she helps visit 52 cities and 11 countries around the world.

Passengers will be able to view the updated summer schedule on the official website of Nordwind Airlines. In 2017, the newest 15 travel destinations were opened for the first time. The flight program has increased tenfold compared to last year. The number of flight hours totals more than 412,808.

Nordwind Airlines received 221st place in the Top 500 Russian business leaders according to RBC and the title of “Best Charter Carrier 2013”.

The North Wind company provides a wide range of services. Our priorities are to ensure the comfort and safety of regular and new customers. On the pages of our website, airline representatives publish information about existing services and new offers.

• Baggage. Hand luggage - maximum 10 kg on domestic flights and up to 5 kg on international flights. Dimensions: 1 seat 55x40x20=115 cm. One air passenger can take up to 32 kg of luggage on domestic and international flights, depending on the fare. Dimensions: 1 piece less than 203 cm. For the weight of luggage exceeding the norm, you will need to pay extra separately. At check-in, you must weigh all suitcases and bags, with the exception of items that are classified as hand luggage.
• Ordering additional space. Additionally, you can order several places for things when booking on the website. If you have a lot of things, it is better to think things through and order additional luggage.
• Search. If a passenger has lost luggage or found it damaged, he must fill out a report near the counter with the inscription “Lost & found”. If the luggage is not found within 21 days, its cost will be refunded.
• Storage. If your luggage is forgotten at the airport, it will be stored for free for two days. Registered items will be kept at the airport for six months from the date of notification to the owner.
• Transportation of sports equipment and equipment, with the exception of somespecies. The above items, if properly packaged, are transported free of charge if they do not exceed the free baggage allowance.
• Transportation of animals. Transportation of animals, birds, guide dogs and service dogs is possible only in the economy class cabin. Accompanied by an adult passenger. Transportation is only permissible in a container. Permissible weight (with cage or container) - no more than 8 kg. Maximum dimensions (cage or container): width - 35; length - 60 cm; height - 20 cm. It is necessary to inform about the desire to take animals with you when issuing a ticket, but no later than 48 hours before departure of the flight. The animal must have the necessary documents and certificates provided for by the legislation of the Russian Federation, international treaties and the legislation of other countries.
• Freight transportation. Transportation of goods is carried out both across the territory of the Russian Federation and on international flights.
• Online registration. Possible if the flight is planned from cities in the Russian Federation and CIS countries. When registering, the air passenger must provide his personal data and flight information. Online check-in will be open 24 hours and closed 4 hours before departure. You must arrive at the airport in advance with a printed ticket.
• Selecting a location. Possibility to choose a place in advance if desired.
• Order menu. Select and order dishes in advance to be served during the flight.

More detailed information can be obtained on the official website of Nord Wind Airlines.

Aircraft fleet

Nordwind is one of the ten largest airlines in the Russian Federation in terms of the number of passengers using its services. Over the years, the fleet of North Wind airlines has increased to 20 aircraft of four types: Boeing 737, Boeing 767, Boeing 777 and Airbus A321. The latest electronics, improved technical characteristics, increased comfort of the passenger cabin, these are the main advantages of these aircraft.

• Boeing 737 is the most popular model of passenger airliners. The design of the aircraft has improved wings and tail, and has more advanced engines. The liner is equipped with modern electronics.
• The Boeing 767 is a wide-body airliner designed for medium to long ranges. This is the first aircraft to transport passengers across the Atlantic Ocean.
• Boeing 777 is a model designed for long and long-distance flights. Equipped with the latest avionics. The comfort of the aircraft cabin has been increased. The airliner itself is constructed from lightweight but durable alloys and composite materials. This made it possible to significantly reduce the weight of the model and the cost of production.
• Airbus A321 (Airbus A321) is the largest representative of the Airbus A320 family of aircraft. The A321 has the ability to accommodate more passengers due to its design features.

Airline reviews

The opinion of every air passenger is valuable to the company. ABOUT Reviews of Nord Wind Airlines will help make your flights even better. It is the clients who have used the services of Nord Wind who can point out shortcomings in service or insufficient competence of the staff.

Positive reviews

Alexander

We recently flew from Vietnam on flight 2736, Boeing plane 777-200. The impressions were very good. The ten-hour flight passed in comfortable conditions. I liked the food. Warm blankets were distributed to everyone. Takeoff and landing are almost imperceptible. The flight was not delayed. Thank you to the airline for the excellent service!

Olga

We traveled on May 10, 2017 with the Northern Wind airline from Cheboksary to Belgorod via Moscow. I was pleased with the price of the ticket, the plane was clean, the flight went without delays. Although there was a connecting flight, we made it to the next one! Special thanks to the flight attendants and pilot!

Yaroslav

We had such a story with Nord Wind. Five of us flew on May 2 from Sheremetyevo to Simferopol; on May 12 the tickets were in the opposite direction. The first and second time, flights were delayed by an hour and a half. Then it turned out that the delay was caused by the airport itself. Both times, instead of the promised Airbus A321 North Wind, they provided a Boeing 767 Pegasus. At first they didn’t understand that this was the same organization. The flight went well, the cabin was comfortable, the food was good.

Negative reviews

Vadim

Our plane and several other company aircraft were detained on the day of departure to Sheremetyevo. Nobody really explained anything. We spent several hours waiting. The company employees did not consider it necessary to offer us either food or drinks. I was very upset by this attitude of Nord Wind towards its clients.

Lika

My acquaintance with Nord Wind also left negative impressions. Flight as part of a tourist package from Pegasus, Moscow - Bangkok. The flight was moved from eight in the evening to five in the morning. An entire vacation day is lost. Representatives of the airline blamed everything on bad weather and aircraft breakdown. Other passengers said that this happens quite often on North Wind Airlines. If you have old planes that constantly break down, replace them! Why should people suffer!

Georgiy

Flight 1805 - Moscow - Antalya dated 05/13/2017 was supposed to take place at 9 am from Sheremetyevo Airport, then a different time was scheduled several times. The airliner was never delivered. As compensation, they handed out a bottle of water. We were asked to pick up our things. Some went to the hotel (provided with meals), but we went home. They promised to inform us about the departure time, but no one called. Our flight was sent without us. The travel agent said that we ourselves are to blame for this, buy tickets at your own expense. This is how our mood was ruined along with our vacation.

Nord Wind strives to provide quality service and meet the needs of every passenger. Air travel must meet all safety requirements and leave a good impression. All reviews about North Wind Airlines, negative and positive, will help improve service during the flight and help avoid many ambiguous situations. The best reward for the company will be an honest review on the pages of the website or social networks. Have you used the services of this airline? Write your reviews!

In contact with

Russian airlines do not have identical rules and regulations in baggage policy, although they try to adhere to the general direction. Therefore, if a passenger is used to flying with one carrier, it is in his interests not to be lazy and check what the information from Nordwind Airlines says if this same passenger plans to buy a ticket for a Nordwind flight. We hope that we will help you sort out your pressing suitcase issues.

Rules for carrying hand luggage on Nordwind Airlines in 2019

The first thing that worries a passenger when he packs a suitcase and backpack for a trip is the question: “Will my luggage and hand luggage be allowed on the plane? Or do they not meet the requested dimensions and weight?” Nordwind Airlines informs that according to the standards The size of hand luggage must not exceed 55x40x20 cm (115 cm in total dimensions). These are fairly common dimensions that manufacturers know about. So purchasing a suitcase or bag of the appropriate size will not be difficult.

But the maximum weight of hand luggage cannot exceed that established in the tariff:

1. Economy (Promo, Excursion, Optimum), Comfort (Excursion), Business (Excursion) – 1 place up to 5 kg per person.
2. Comfort (Promo, Optimum), Business (Promo, Optimum) – 2 seats up to 5 kg per person.

Now that we've sorted out the dimensions, let's talk about permitted and prohibited things.

What can you take to the salon?

You can take with you on the plane in your hand luggage something that will be urgently needed during the flight and that definitely cannot cause harm to others by accident or on purpose. A small amount of snacks (cookies, sandwiches), wet wipes, gadgets, a book and other small items. Skip the manicure kit, knitting needles, penknife and scissors, but don't forget to take important and necessary medications. It is better if they are in the original packaging, with instructions and a prescription from a doctor.

Remember that Nordwind Airlines has standard restrictions on the carriage of any liquids - no more than 100 ml. All bottles of liquid must fit into a one-liter bag.

By the way, not only water and lotions are prohibited, but also creams, jellies, yoghurts, sour cream and even toothpaste.

And as hand luggage and without charging an additional fee, the passenger has the right to carry all the things prescribed in paragraph 135 of FAP 82 of Order No. 409 of the Ministry of Transport of the Russian Federation dated October 5, 2017 “On Amendments to the Federal Aviation Rules “General Rules for the Air Transportation of Passengers” , baggage, cargo and requirements for servicing passengers, shippers, consignees.” Among the important ones we can note:

1. Meals for the child during the flight and a baby stroller (checked in the luggage compartment before boarding).
2. A small backpack that fits the established dimensions.
3. Crutches, walkers, canes for the person who needs them.
4. Outerwear.
5. Items from duty free shops, etc.

What should you not take to the salon?

Of course, you cannot transport obviously dangerous objects and substances in your hand luggage:

• gas cans, pepper sprays;
• poisonous and poisonous substances:
• caustic and corrosive substances;
• radioactive materials;
• toxic substances;
• oxidizing substances and organic peroxides (3% hydrogen peroxide is possible, but not more than 100 ml);
• flammable solids (one lighter per passenger);
• flammable liquids;
• compressed and liquefied gases;
• explosives, explosives, objects stuffed with them, etc.

With this list everything is very clear. These are general rules for all airlines that care about the lives of their employees and passengers. But there are nuances and exceptions. For example, Segways, hoverboards and other small vehicles are completely prohibited for transportation on the aircraft of some airlines.

Nordwind Airlines allows these items to be carried in hand luggage, provided that the lithium batteries are removed from the device. There are a lot of conditions, and all of them can be taken into account and agreed upon with company representatives.

On the official website of Nordwind Airlines you can find very detailed information about permitted and prohibited items in both checked and carry-on luggage. But if you still have questions, just contact the consultants in the office directly.

Baggage allowances for North Wind Airlines: how much can you carry for free?

Nordwind Airlines' baggage rules are extremely simple - follow baggage allowances and do not carry prohibited items. By luggage standards we mean the dimensions and weight of a suitcase, bag or backpack. Official information from the airline states that:

1. Economy class with the Promo brand does not have the right to checked baggage at all. This ticket Only hand luggage is available.
2. In Economy (Excursion and Optimum), Comfort (Promo, Excursion), Business (Promo) service class, the weight of free baggage per person is – 1 place up to 20 kg.
3. But now Comfort (Optimum) and Business (Optimum) give the right to 2 seats per passenger weighing up to 20 kg.
4. The Business (Excursion) class is distinguished separately. By purchasing tickets, a passenger can carry 1 place up to 30 kg.

The dimensions of suitcases, bags and backpacks are calculated as the sum of three dimensions and should not exceed 203 cm. Please note that fragile and large items, such as musical instruments, will not be allowed to be checked in as luggage. There is a high possibility of damage.

You will have to buy a cello or guitar a separate seat in the aircraft cabin at the established rate.

Separate rates apply for checked baggage and hand luggage on airline charter flights. There, the passenger is allowed 1 piece of hand luggage up to 5 kg and 1 piece of checked baggage weighing up to 20 and 30 kilograms in Economy and Business class, respectively. The dimensions do not change - up to 203 cm in the sum of three dimensions.

For children from 0 to 2 years old you can take for free:

• 1 piece of luggage weighing no more than 10 kg and the sum of three dimensions no more than 203 cm, except for the “Promo” fare in Economy class of service;
• 1 piece of hand luggage weighing no more than 5 kg, only for the “Promo” fare in Economy class of service.

Please note that transportation of large sports equipment and animals is not included in the ticket price. They are subject to separate terms and conditions.

What does “1 km baggage allowance” mean on a Nord Wind ticket?

If you see a strange inscription on your airline ticket that says “baggage allowance is 1 km,” don’t be alarmed. "KM" does not mean kilometers. This means the number of pieces of cargo. That is, a passenger can carry one suitcase, bag, etc., in accordance with the established dimensions and standards.

Baggage surcharge: how much does 1 kg of excess weight cost at Nordwind Airlines?

Keep in mind that the airline has its own set rates for heavy and oversized baggage. But if a passenger simply went too far with gifts while traveling or chose a bag that is not quite suitable, then he should calculate additional costs in order to pay the North Wind extra for the extra centimeters and kilograms above the norm.

The cost of such luggage depends on the flight distance and the parameters of the suitcase itself. This is very approximately 440 rubles per kilogram.

For example, exceeding the size of a suitcase on flights within Russia will cost 6,000 rubles, and for an overseas flight you will need to pay from 70 to 120 euros/dollars.

Excess number of seats in an international direction will cost 35-75 euros or dollars. And on local flights it’s free.

As a rule, airlines prefer to talk loudly about innovations. But in the situation with Nordwind Airlines, everything happened quietly and calmly - without notice, the carrier decided to open baggage-free fares. What do tourists who are planning to fly with this airline need to understand?

The possibility of purchasing a baggage-free fare is provided for tickets from October 29 of the current year. As expected, changes to the Federal Aviation Regulations have led to Nordwind Airlines radically reducing the baggage allowance that is accepted for free transportation. The norm of 5 kilograms was taken literally by the carrier, which is why the changes took place. By the way, you can find similarities between the new fares of Nordwind Airlines and S7 (Smart Choice). Economy class and business class each have 2 types of fares: Optimum and Promo. As for the standards, Nordwind Airlines’ standards differ significantly from those adopted by S7.

Under the terms of the Economy Promo baggage-free fare, a passenger has the right to take on board only 1 piece of hand luggage, the weight of which should not exceed 5 kilograms. There are also restrictions on dimensions - no more than 115 cm in the sum of 3 dimensions. Such tickets are non-refundable, only exchange is allowed, which is carried out with an additional payment of 60 euros (before departure) - 95 euros (after). If you need to add checked baggage, the additional payment is set at 2000 rubles.

It can be assumed that many passengers will find such a small carry-on baggage allowance inconvenient, so they will either have to pay extra or look for loopholes. One of these can be considered a list of items that are taken on board free of charge according to the new FAP project. So, this list contains a briefcase or handbag with all its contents. The weight of these items is not taken into account when accounting, so you can pack additional things up to several kilograms there. It is not yet known whether this carrier will control the weight of hand luggage immediately before boarding. One thing is certain: there will be a check at registration.

The downside for Nordwind Airlines customers is that the carrier does not warn about changes in its rules. The only indication of the rules that should always be taken into account is the “fare conditions” link. Please pay attention to this when booking your place. The “fare conditions” are indicated in very small print under the cost of the selected air ticket. By clicking on the link, you can see a list of rules, which, by the way, not everyone reads.

It remains unclear why the carrier did not publish news or press releases that such significant changes were coming. It can be assumed that there will be passengers who will simply be taken by surprise during check-in.

Formally, it is not even clear from what exact date Nordwind Airlines began selling tickets under the new rules. It can be assumed that the mysterious date is October 16, when the carrier sent out notices of changes to its agents. In theory, those customers who purchased tickets before this date should be entitled to use the old rules and regulations, according to which they can take 10 kg of hand luggage and 10 kg of check-in luggage. There is also a briefcase with a handbag. If the ticket was purchased earlier, you should take the itinerary receipt with you to check-in and boarding, just in case, to avoid potential misunderstandings.

According to the Economy Optimum fare, a passenger has the right to take on board 1 piece of hand luggage up to 5 kg, and also check in 1 piece of luggage up to 20 kg. If plans change, the ticket can be returned before departure by paying a fine of 30 euros and 80 euros after departure. The exchange is made free of charge before departure and with a fine of 80 euros after departure.

The Business Promo tariff already provides for 2 pieces of hand luggage of 5 kg and 1 piece of luggage up to 20 kg. Such a ticket cannot be returned; there is only a paid exchange. Before departure - 80 euros, after - 110 euros. Similar to the previous options, the possibility of checking in luggage is increased in the Business Optimum tariff - 2 pieces of luggage up to 20 kg and 2 pieces of hand luggage of 5 kg each. More detailed information about the changes can be found on the carrier's website.

Those passengers who are used to buying inexpensive tickets will not like the new rules. According to the previous rules, it was possible to carry free baggage and hand luggage. In addition, you could take advantage of the opportunity to exchange with a lower fine (up to 1,500 rubles for Promo and Standard tariffs). As for the reduction in tariffs themselves, which could compensate for losses, this has not yet been discovered. The carrier's clients are now on the same level as the clients of the low-cost carrier Pobeda. It was this carrier that was one of the first to let its passengers experience the appearance of a new version of the FAP.