At what flight delay is the hotel provided. What to do if your flight is delayed. Services provided by various airlines

Permissible deviation at the point of water intake By Government Decree No. 354, the permissible deviation norms for the temperature regime of hot water supply were adopted:

• for night time from 00:00 to 05:00 they correspond to 5°С;
• for daytime from 05:00 to 00:00 - no more than 3°C.

Moreover, if the deviation from the standard exceeds these values, then for every 3 ° C it is possible to demand a reduction in utility bills by 0.1% per hour of deviation. If the device shows a temperature of 40 ° C and below, then payment must be made according to the standards of cold water. But for this it is necessary to have an official measurement certificate confirming the deviation from the norms. Sample application to the management company for the temperature of hot water. to content Minimum indicator The minimum temperature threshold for hot water supply is set at 60°C.

What should be the temperature of hot water in the apartment according to the law?

When paying for utilities, any user wants to receive a quality product for their money. That is why you should not give up if lukewarm water flows out of the tap.

Important

Knowing the hot water temperature standards, you can try to influence the services that supply utilities: take measurements, draw up an act, recalculate, file a complaint with a higher authority. Statement of claim for the provision of utility services for hot water supply of inadequate quality and a reduction in payment for hot water.

Rules for measuring the temperature of hot water. which document to trust?

That is, a water temperature of 59 or 76 degrees for an open water supply system will be a violation. There are several exceptions to this rule:

• From 5 am to midnight, it is allowed to lower the minimum temperature by 3 degrees Celsius, that is, up to 57 degrees with an open system;
• From midnight to 5 in the morning, it is permissible to lower the standard by 5 degrees - up to 55.

Termination of hot water supply is also allowed in some exceptional cases:

• Accident on the water supply line;
• Preventive maintenance (shutdown is possible for no longer than 4 hours).

Where to go in case of non-compliance with the standards If during the measurement it turned out that the water does not meet the temperature established by the standards, any citizen can demand the elimination of violations from the management company.

Standard and permissible deviation of hot water temperature in the apartment

Attention

Sampling of water from the tap of the consumer Water sampling is carried out at the outlet of the taps of the internal water supply networks of houses. When sampling from a consumer tap, the time for draining water before sampling depends on the purpose of sampling.

Reduce the degree: what are the standards for water in the apartment

You can also complain to the housing and communal services organization when tap water has an unnatural smell or color. First, the consumer needs to call the management company and tell about the problem.

Info

The company’s specialist will check whether the change in water temperature is related to a breakdown or maintenance work on the main line and will inform you of the preliminary completion time of the work, if the reason is in them. If the non-compliance with the norm of the temperature of hot water in the apartment is caused by another reason, the dispatcher must record the citizen’s appeal and transfer it for consideration to authorized employees of the company.

Rules for measuring the temperature of hot water in an apartment

Rules for the provision of public services to owners and users of premises in apartment buildings and residential buildings "(approved by Decree of the Government of the Russian Federation No. 354 of May 6, 2011):" ... MINUTES". In addition, paragraph 7.5 of the Guidelines MUK 4.3.2900-11 "Measuring the temperature of hot water in centralized hot water supply systems" (approved.

Fed. Rospotrebnadzor service on July 12, 2011) established that when draining "... The water flow should be at least 2 liters per minute (determined by the time the measured container is filled)". So feel free to stick these Rules No. 354 under the nose of an illiterate (or pretending to be illiterate - every degree of hot water is a huge amount of money in his pocket!) to the chief engineer.
Do not let the meter open the faucet at full power so that the spray flies right up to the ceiling and it turns out not to measure the temperature of the water in your faucet, but the temperature of the water in the supply line at the entrance to the house, or in the boiler room. During one of the measurements, the meter and I grabbed the faucet alternately - I subtracted, she added. As a result, I wanted to write down the actual water consumption in the act, measured by the meter and by the “measuring capacity”, but the commission tore the act out of my hands and took it away without my signature. the statement that "... THE ACT WITHOUT MY SIGNATURE IN ACCORDANCE WITH "RULE No. 354" MAY NOT HAVE LEGAL VALIDITY..", the judge denied this lawyer.
Be prepared for the fact that the chief engineer will show his knowledge and will “poke under your nose” the text “…Before sampling hot water, the water should be drained until a constant temperature is established.
RosZhKH « all project ideas Yesterday Rospotrebnadzor measured the temperature of the hot water supply in the apartment (as I was explained, according to the METHODOLOGICAL INSTRUCTIONS MUK 4.3.2900-11). After a ten-minute drain (no one measured the water speed at the same time), the temperature was 68 degrees.

There are three measurement methods. What to believe? 1. Decree of May 06, 2011 No. 354: 5. Ensuring that the hot water temperature at the tapping point meets the requirements of the legislation of the Russian Federation on technical regulation (SanPiN 2.1.4.2496-09) (2) Before determining the temperature of hot water at the tapping point, water is drained for no more than 3 minutes (in this way, according to our data, the temperature of the hot water supply is 45 degrees) (Appendix 1 to Rules 354).

2. GOST R 51593-2000. DRINKING WATER. SAMPLE SELECTION.

Rules for measuring the temperature of hot water in an apartment snip

We are accustomed to the amenities that are available in our homes. Electricity, heating, gas, water - all this is an integral part of our comfort.

Hot water is one of the most requested services. You understand this especially acutely in the summer season with a planned shutdown of water, but this lasts for a short period. The content of the article:

• What should be the quality?
• Permissible deviation at the draw-off point
• Minimum
• How to take measurements?
• How to write a complaint?
• Can I request a recalculation in case of deviation from the norms?

Dear readers! Our articles talk about typical ways to resolve legal issues, but each case is unique.

Rules for measuring the temperature of hot water in an apartment z54

Measurement conditions Sampling and measurement of hot water temperature should be carried out in rooms with a temperature of 20-35°C, humidity of 30-80% and a pressure of 84-106.7 kPa. 7. Sampling and measurements 7.1. Sampling for the purpose of conducting research for the purposes of state sanitary and epidemiological supervision, production control is carried out in accordance with the requirements of SanPiN 2.1.4.2496-09 at the points of water intake. 7.2. At least 4 points are selected for water withdrawal: 2 are closest to the hot water network input to the object (building) and 2 are the most distant from it. The choice of points is carried out according to the technical documentation for the object where control measurements are made. 7.3.

Rules for measuring the temperature of hot water in an apartment in Belarus

RMG 43-2001 Application of the "Guidelines for the expression of measurement uncertainty". 3. R ​​50.2.038-2004 “Direct single measurements. Estimation of errors and uncertainty of the measurement result”. 4.

GOST R ISO 10576-1-2006 "Guidelines for assessing compliance with established requirements", Part 1. 5. GOST 28498-90 "Liquid glass thermometers. General technical requirements.

Test Methods". 6. GOST 25336-82 “Laboratory glassware and equipment. Types, basic parameters and sizes. * approved by the Decree of the Chief State Sanitary Doctor of the Russian Federation of 07.04.2009 N 20, registered by the Ministry of Justice of Russia on 05.05.2009, registration N 13891

State sanitary and epidemiological regulation
Russian Federation

Hot water temperature measurement
centralized
hot water supply

Guidelines

MUK 4.3.2900-11

Moscow 2011

1. FBUZ “Federal Center for Hygiene and Epidemiology” of Rospotrebnadzor was developed (V.G. Sennikova, A.V. Sterlikov, Yu.V. Tyulpanova, E.S. Shalnova); FBUZ "Center for Hygiene and Epidemiology in the Republic of Tatarstan" (S.V. Kiyashko); FBUZ "Center for Hygiene and Epidemiology in the Tula Region" (V.A. Shcheglova); FBUZ "Center for Hygiene and Epidemiology in the Altai Territory" (T.V. Kharlamova, N.S. Kovaleva, N.A. Sukhoruchkina, L.A. Mishagina).

2. Recommended for approval by the Commission on State Sanitary and Epidemiological Rationing under the Federal Service for Supervision of Consumer Rights Protection and Human Welfare (Minutes No. 1 dated June 2, 2011).

3. Approved by the Head of the Federal Service for Supervision of Consumer Rights Protection and Human Welfare, Chief State Sanitary Doctor of the Russian Federation on 07/12/2011.

4. Entered into force on 07/12/2011.

4.3. CONTROL METHODS. PHYSICAL FACTORS

Temperature measurement of hot water systems
centralized hot water supply

Guidelines

MUK 4.3.2900-11

1. General provisions and scope

1.1. The sanitary and epidemiological requirements for ensuring the safety of water in centralized hot water supply systems include the prevention of hot water pollution by highly contagious infectious pathogens of viral and bacterial origin, which can multiply at temperatures below 60 ° C (including Legionella Pneumophila), as well as the prevention of skin diseases and subcutaneous tissue, due to the quality of hot water.

1.2. In accordance with the hygienic requirements for ensuring the safety of hot water supply systems, the temperature of hot water at the points of water intake, regardless of the heat supply system used, must be at least 60 ° C and not higher than 75 ° C.

1.3. These guidelines establish a method for measuring the temperature of hot water in centralized hot water supply systems used in the control (supervision) of compliance with the requirements of SanPiN 2.1.4.2496-09 * “Hygienic requirements for ensuring the safety of hot water supply systems. Amendment to SanPiN 2.1.4.1074-01 "(hereinafter - SanPiN 2.1.4.2496-09).

* Approved by the Decree of the Chief State Sanitary Doctor of the Russian Federation dated April 7, 2009 No. 20, registered by the Ministry of Justice of Russia on May 5, 2009, registration number 13891.

3.3. When carrying out measurements, the flask (reservoir for sampling) is placed on a stand with a tray. The flow of sampled water is directed to the collection tank. Measurements can be taken using a washbasin, bathtub, etc. as a tray.

4. Safety requirements for measurements

When sampling hot water and making measurements, personal protective equipment should be used to prevent hot water from entering exposed parts of the body.

5. Qualification requirements for operators

Only trained specialists with experience in this field of activity are allowed to perform measurements and process results.

6. Measurement conditions

Sampling and temperature measurement of hot water should be carried out indoors at an air temperature of 20 - 35 °C, humidity 30 - 80% and atmospheric pressure 84 - 106.7 kPa.

7. Sampling and measurements

7.1. Sampling for the purpose of conducting research for the purposes of state sanitary and epidemiological supervision, production control is carried out in accordance with the requirements of SanPiN 2.1.4.2496-09 in places of water intake.

7.2. At least 4 points are selected for water withdrawal: 2 are closest to the hot water network input to the object (building) and 2 are the most distant from it. The choice of points is carried out according to the technical documentation for the object where control measurements are made.

7.3. Hot water temperature measurements are carried out in the warm and cold periods of the year at an outside air temperature that differs by no more than 5 ° C from the average temperature of the warmest summer month and the average temperature of the coldest winter month of the year. Complaint measurements can be carried out in all weather conditions.

7.4. For the purpose of production control, it is possible to carry out additional measurements at various stages of water preparation in the hot water supply system.

7.5. Before sampling hot water, the water should be drained until a constant temperature is established. The time for draining water can be up to 10 minutes, depending on the state of the distribution network and the mode of hot water consumption by the consumer. When sampling at the point where hot water is supplied to the distribution network, the water is not drained. Sampling is carried out in a container that meets the requirements of the paragraph of these guidelines, with a continuous flow of water. The water flow should be at least 2 liters per minute (determined by the time of filling the measuring container). During sampling and measurements, excess water is poured over the edge of the sampling container into the tray, and from it is removed into the sewer.

7.6. To measure the temperature of the sampled hot water, the thermometer is immersed in the water under test so that the thermometer ball (or SI sensor) is approximately in the center of the sampling container. Measurements are carried out with a continuous flow of water into the container. The measurement result is recorded after the establishment of stable MI readings, but not more than 10 minutes after the start of sampling.

8. Processing and presentation of analysis results

The measurements carried out are direct measurements with a single observation. The measurement results are presented in the form:

X±U(P= 0.95), where

X -measured temperature value;

U- expanded uncertainty of the measurement result, calculated in accordance with the recommendations for metrology

The 2019 standards that determine the temperature of hot water supplied to the room are established by a special document - the SanPin order. Just like last year, this indicator remained unchanged, which means that all Russians living in multi-storey buildings have the right to demand from the service organization the full provision of comfortable living in apartments, including hot water.

It should be noted that the problem is not even that the water has a temperature regime that is not quite suitable for use. The problem is related to the danger posed by a water supply that is treated contrary to accepted technology. Today we will talk about what norms are in force in Russia and what rights the residents of MKD are endowed with.

Not every owner knows that the water temperature is determined by the water supply system. For each type of plumbing device, the indicator is set to its own, such as:

• for an open system - from 60 degrees Celsius;
• in a closed system - from 50 degrees Celsius.

According to the standards of 2019, the DHW temperature should not be higher than 75 degrees. The top level is no longer dependent on the type and configuration of the system.

This standard must be observed very strictly, and there are several well-founded reasons for this. In particular, we are talking about such important points:

• too low a temperature indicator can cause the liquid in the pipes to become viscous, and infectious agents will begin to appear in it. When the temperature threshold is observed, harmful bacteria die and do not reach the human body;
• Excessively hot water can cause severe burns to the user. Even at a temperature of 55 degrees, the risk of getting burned is very high, therefore, to exclude such a situation in an open water supply system, cold water is usually “mixed” as well;
• an excessive increase in the temperature regime of hot water supply can lead to deformation of parts of the plumbing system made of plastic. This kind of danger has begun to rise especially in recent years, when people are increasingly installing plastic pipes in their apartments.

It will be very difficult to find the guilty person here, since there were no measurements of the temperature of hot water initially. This means that compensation will also not work.

What deviations from the norms are allowed?

A sharp drop and rise in the temperature of the hot water supply can lead to serious violations and failures in the water supply system and even to possible injuries to citizens. However, there are a number of permitted deviations from the established standards. It is about the following points:

• in the daytime (from 5 am to 24 pm), the water temperature can be lowered by no more than 3 degrees, that is, up to 57 degrees Celsius;
• at night (from midnight to 5 am), the maximum possible drop threshold is 5 degrees, that is, up to 55 degrees Celsius.

Suspension of DHW can occur in two situations. In the first case, we are talking about an accident. The second option is to carry out planned preventive measures. In any case, the occupants should not suffer, and the maximum allowable hot water shutdown period is 4 hours.

Ways to find out the temperature regime of water

To defend your point of view and receive compensation for violation of rights, it is not enough to go to the Criminal Code or write. It is necessary to present them with irrefutable facts that not too warm water flows from the tap, preferably obtained by experience and not subject to doubt.

When an injured tenant wants justice and compensation, the first thing you need to do is find out what the property is doing at the moment. The procedure is quite simple and short. Moreover, no complicated and obscure devices are required for this.

To get the information you need, you will need to arm yourself with a simple thermometer with a scale of 100 degrees. It is this device that is suitable for measuring the desired indicator. When using the device, you will need to strictly follow the specified algorithm. This will give you the most accurate results. The procedure should be as follows:

1. Open the hot water faucet and wait at least 3 minutes. This makes it possible to remove the accumulated liquid, the performance of which is somewhat lower.
2. Substitute a glass under the jet and hold it so that the water overflows it. You can’t just take water into a glass and take it to the table, because during this time it can cool down by a couple of degrees.
3. It is important to lower the thermometer carefully into the glass closer to the center.
4. After the reading stops rising, you can record the data.

If the temperature obtained is below the permitted one, then it will be necessary to file a complaint with the Criminal Code or the housing and communal services department. If there is no reaction, then the next instance for a complaint is the prosecutor's office and the court.

Conclusion

In conclusion, it is worth noting that if the temperature of hot water drops below 40 degrees Celsius, the tenant will pay for it as for cold water supply. During the time of violation of existing standards, a citizen also has the right to demand a recalculation.

Viewed 7919 times
Asked 2012-06-28 14:51:02 +0400 in the subject "Protection of consumer rights" from Moscow

Rules for measuring the temperature of hot water. Which document to trust? Today, Rospotrebnadzor, together with the HOA, measured the temperature of the hot water supply in the apartment. After a ten-minute drain at a rate above 1 liter per minute, the DHW temperature was 44.4 degrees at a rate of 60 degrees. There are three measurement methods. What to believe? 1. Decree No. 354 dated May 06, 2011: 5. Ensuring that the temperature of hot water at the tapping point complies with the requirements of the legislation of the Russian Federation on technical regulation (SanPiN 2.1.4.2496-09) * (2) * (2) Before determining the temperature of hot water in the water tapping point is drained for no more than 3 minutes (Appendix 1 to Rules 354). 2. GOST R 51593-2000. DRINKING WATER. SAMPLE SELECTION. 4.1.5 Water sampling from the consumer's tap Water sampling is carried out at the outlet of the taps of the internal water supply networks of houses. When sampling from a consumer tap, the time for draining water before sampling depends on the purpose of sampling. If the purpose of sampling is to assess the effect of materials in contact with water on water quality, then samples should be taken without first draining the water. For other purposes, 2-3 minutes of water discharge is sufficient to establish equilibrium conditions before sampling. 3. METHODOLOGICAL INSTRUCTIONS MUK 4.3.2900-11. Date of introduction: July 12, 2011 (G.G. ONISCHENKO). 4.3. CONTROL METHODS. PHYSICAL FACTORS HOT WATER TEMPERATURE MEASUREMENT OF DISTRICT HOT WATER SUPPLY 5. Before sampling hot water, the water must be drained to a constant temperature. The time for draining water can be up to 10 minutes, depending on the state of the distribution network and the mode of hot water consumption by the consumer. When sampling at the point where hot water is supplied to the distribution network, water is not drained. Sampling is carried out in a container that meets the requirements of paragraph 3.2 of these Guidelines, with a continuous flow of water. The water flow should be at least 2 liters per minute (determined by the time of filling the measuring container). During sampling and measurements, excess water is poured over the edge of the sampling container into the tray, and from it is removed into the sewer. 7.6. To measure the temperature of the sampled hot water, the thermometer is immersed in the water under test so that the thermometer ball (or SI sensor) is approximately in the center of the sampling container. Measurements are carried out with a continuous flow of water into the container. The measurement result is recorded after the establishment of stable MI readings, but not more than 10 minutes later. after the start of sampling. At the same time, Rules No. 307 and No. 354 say: Uninterrupted round-the-clock hot water supply throughout the year. Uninterrupted - continuous without preliminary drains. I was mistaken, the measurement was carried out at a water drain rate above 2 liters per minute.

Delete |

Replies (1)