How much money is withdrawn for the return of Russian Railways tickets. Railway tickets

Regardless of the reasons forcing the return of previously purchased RZD tickets, everyone has the opportunity provided by law to return tickets.

The legal document regulating the right of the buyer to return travel cards is called the “Rules for the Transportation of Passengers”. These Rules do not distinguish between valid and disrespectful circumstances that prompted the cancellation of the planned trip.

To reduce financial losses, when returning tickets purchased online or directly at the ticket office of the station, you need to be aware of the rules governing such a procedure.

Refund of Russian Railways e-tickets

If a travel ticket that suddenly became unnecessary even before the date of the flight was purchased electronically, i.e. without visiting real railway ticket offices and receiving a paper ticket, it is easier to return it.

The return rules provide for the return of an electronic ticket by Russian Railways via the Internet, which can be easily done at home, sitting at a computer.

Since tickets purchased via the Internet are not handed out directly to the buyer, he prints them out on his own, so it makes no sense to go with him to the place where the transport is sent.

Return procedure

First of all, in order to issue a refund, you need to go to the official website of Russian Railways, or the information portal of the company that acted as an intermediary in the sale of tickets.

To cancel the purchase of an unused RZD e-ticket, the system will require the number of the e-coupon or e-ticket order.

How long to wait for money?

The terms for the return of money to the bank card indicated in the application are from 7 to 30 calendar days from the date of registration of the cancellation of the coupon on the site.

How to make money come faster? Alas, only continue to make purchases in cash.
If it is decided to return the electronic ticket in your personal account or at the box office, the cashier will not issue the full amount either - a special railway fee and a service fee for an online purchase will be charged from it - these are the conditions of the Rules.

Ticket return deadlines

The specific timing of the execution of the operation to refuse transportation servants is affected by the direction of the route (long-distance, local, long-distance and near foreign routes), and the date of departure of the flight.

Cancellation of a ticket after the train has already set off is possible, only a proportionally smaller amount will be returned (the mandatory fee will be additionally deducted).

For example, for local trains:

• 8 hours before departure - 100% refund;
• from 8 to 2 hours before departure - half the cost;
• less than 2 hours and within half a day from the moment of departure - 25% for a compartment, and 0% for a reserved seat.

Refund of Russian Railways tickets purchased at the box office

Similar to last year, in 2017 the rules for the return of a valid train travel document that the buyer did not wish to use in the future remained the same.

Return conditions

As with buying a ticket directly at the station ticket office, the simple conditions for returning a purchase that has lost its relevance require a personal visit by the buyer to the ticket office.

Attention! It is not necessary to try to get with your question exactly to the same box office where the ticket was taken. The main thing is that the refund should be made to any of the ticket offices, but to the exact station where the ticket was purchased.

Along with the travel document, which is planned to be returned, the cashier of railway tickets must additionally provide:

• an identity document - usually a citizen's passport;
• a self-filled application for a refund, the application form is issued by the cashier, or you can print it yourself on the website of Russian Railways and take it with you.

Attention! The identity card of the holder of the travel document must be strictly original. The return policy does not allow the presentation of copies, even properly certified ones.

What to do if it is impossible to return the ticket personally by the buyer

If such a situation has occurred, and the ticket holder is not able to return it on his own, there is only one way out: to issue a power of attorney from a notary to perform this action by someone else (attorney).

For such a purpose, you still have to personally come to the notary's office, or call a notary to your house.
Together with a notarized power of attorney, which indicates the rights of the attorney to return the ticket in the interests of his principal, the attorney will be able to return the ticket. In addition to the original power of attorney, the attorney at the cash desk must provide:

• the original of your passport (similarly, copies are not allowed);
• the ticket itself;
• a self-filled application (or the application is filled in by the ticket holder).

It is important to know! It is necessary that the notary in the power of attorney must, in the powers of the attorney, indicate the possibility of receiving money for the ticket returned to the box office. Otherwise, he will not receive money for the ticket, and he may even be refused on this basis in accepting the ticket itself.

Financial losses

For any carrier, a customer's refusal of a service is a lost profit. In order to compensate him for the corresponding losses in case of conscientious behavior, the rules establish some guarantees in the form of deductions that apply to the initial cost of the service.

Thus, the money will be returned to the buyer, but not in full. How much you lose when you refuse the services of a carrier is affected by:

• special railway tax, equal to 192 rubles. 70 kopecks;
• if there is a commission of payment systems.

All information about fees must be publicly available from the carrier. If the money for the purchase is returned at the checkout, the commission will be deducted automatically.

How long to wait for a refund

If the travel ticket was purchased for cash, directly through the cash desk, upon its return, the funds, minus mandatory deductions, will be immediately returned to the buyer upon completion of the return procedure.

If you paid for the ticket using a bank transfer of money (card, payment order), the refund period will be much longer - up to thirty calendar days.

A trip to another locality is usually planned in advance. Traveling by train or electric train is the most popular way to move around the country.

However, what if the departure date has changed, and the reservation has already been paid? With the help of this article, you will find out how much money you lose when returning a railway ticket.

How to return the purchased railway ticket?

If you have any changes in plans, you have the right to reissue an already paid reservation or cancel the trip altogether. This can be done in the following ways:

• through the cash desk at the railway station;
• using authorization on the site through which you made the order.

E-tickets are issued for all domestic trains (except for travel to Kaliningrad) and some international ones (for example, when traveling to Abkhazia, Prague, Warsaw, etc.). It is possible to hand over an electronic ticket both through a personal account and with the help of a cash desk.

Making a return through the website

To cancel a trip using the official Russian Railways website, you need to follow the algorithm of actions indicated below:

1. log in;
2. go to the column "My orders" to get acquainted with the status of the reservation;
3. click "Make a refund".

Many passengers are interested in the question: “How much do you lose when you return a railway ticket?” Money transfer can take from a week to a calendar month.

The exact date depends on the policy of the payment system with which the order was made. The amount that is returned to the card depends on two factors: the direction of the train and the time left before its departure.

It is worth noting that it is impossible to return an electronic travel card through the website if a citizen received a boarding pass at the station ticket office.

Checkout return processing

No matter how you book a seat on the train, you have the right to return it back. This can be done through the cash desk that processes the return in any locality in our country.

To do this, the passenger himself or his legal representative must provide the Russian Railways employee at the checkout with the following documents:

• identification;
• control coupon, ticket or its electronic number;
• notarized power of attorney.

The identity card must be the same as the one for which the order was made. Otherwise, the return may be refused.

How much money is lost when returning a railway ticket?

A passenger who has canceled his reservation may claim to receive the money paid for a seat on the train. At the same time, sometimes it will not be possible to return the entire amount.

So, when canceling a reservation for a domestic destination one hour before the actual departure and earlier, it is possible to return finances only in a claim procedure.

Cancellation of the reservation is necessarily accompanied by the payment of a special fee, the amount of which depends on the direction of the train. For example, if we are talking about a domestic long-distance direction, the passenger needs to pay 192.70 rubles.

How much money is lost when returning train tickets for suburban trains?

The amount the passenger can claim for a refund depends on when the citizen turned to the station employee to cancel the reservation.

If this happened at least eight hours before the actual departure of the fast commuter train, the person concerned can expect to receive the entire cost of the ticket.

If a citizen applied to the ticket office later, but at least two hours before departure, he can return up to 50% of the cost of a seat on the train. In other cases, the price of the reservation is non-refundable. In other words, you need to contact the station employee at least two hours before departure.

How much do you lose if you return a ticket for a domestic train?

When traveling for long distances, the fare includes the price of a ticket and the cost of a reserved seat. In order to receive a full refund of the amount of money paid for a seat on the train, you must cancel the reservation at least eight hours before its departure.

In other cases, only part of the cost is refundable:

• when applying within the period of two to eight hours before departure, a citizen receives half the price of a reserved seat and the full cost of the ticket itself;
• in case of a later appeal - only the cost of the purchased ticket.

If a passenger falls ill before departure, he can claim a refund of the price paid for the reservation within twelve hours of missing the train.

At the same time, the price of a reserved seat is non-refundable, and the fact of illness or an accident that prevented a citizen from getting on the train must be documented.

How much can I return Russian Railways tickets for when traveling abroad?

Cancellation of the reservation is mandatory accompanied by the payment of the corresponding fee. Its cost depends on the country of destination. For example, if we are talking about a trip to Estonia, the amount of the fee is 192 rubles 70 kopecks, and when traveling to foreign countries - 10 euros.

The amount of the fee changes annually, so it is recommended to check this information on the Russian Railways website.

In order to receive the full price of your reservation, you should contact Russian Railways at least six hours before the departure of your train. In case of a later cancellation of the order (if less than six hours are left before departure), the passenger cannot claim a refund of the cost of the paid reservation.

For individual countries, different rules apply for the return of unused tickets. For example, if you bought a seat on a train to Lithuania, Latvia, Abkhazia or Estonia, you need to contact the ticket office to get the full cost of the reservation 24 hours in advance.

It will be possible to receive the cost of the ticket and half the price of the reserved seat if the person still has about six hours before departure.

If you contacted Russian Railways later, the station employee will only be able to refund you the amount paid for the ticket itself. Similar rules apply when traveling from Russia to the CIS countries.

The system of electronic tickets in Russia has been operating for more than one year, and today their sale online and by bank transfer through the website http://pass.rzd.ru is a very popular service. Everyone who has access to the Internet can, at any time convenient for him, without leaving the four walls, book the desired place for the selected date. To return the document back to the system if circumstances make the trip impossible is also realistic.

Since when redeeming an electronic ticket, the money requested for it is paid instantly, it is impossible to return an unused desired document in one click by simply clicking cancel. For such an operation, there are regulated rules of the Russian Railways. They say that the passenger can cancel his order.

Before returning an e-ticket, be careful if the reason is the wrong design or you are just a different place. As the norms of Russian Railways fix, the ticket you handed over is instantly displayed in the general database and everyone can immediately buy it. While you are re-issuing, it may happen that you will not be able to go at the right time.

If you intend to simply get your money back, then we will consider how this is done and what you need to know. It is not difficult to foresee the outcome of the situation in advance.

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How to return electronic tickets for the Russian Railways train

Information and the current rules are constantly changing, but in some ways they have not changed over the years. To refuse an electronic ticket of Russian Railways, you will have to follow clear rules. Refusal is recorded both through the cashier and online. What is required is a personal passport and the fourteen digits of your coupon.

The Russian Railways ticket will be canceled in accordance with the general procedure, even in the event that the ticket is written off after the end of boarding. You can cancel your coupon within the first 3 hours.

Using the provided electronic registration service, it is realistic to complete the registration if the shipment takes place within an hour.

International trains include special points on return, depending on the direction chosen by the train. Return available tickets to the named CIS countries when the registration stages have actually been passed at most one hour before departure and always from the starting point. Having passed the registration stages for leaving for the same Europe, the return of the coupon is real 6 hours before departure and no less, but also that when there is an hour before departure from the starting point. If there is not enough time, please contact us with a claim.

Cancellation of a purchase on the Russian Railways website

If you intend to return RZD an online ticket purchased for more than one person, all passengers for whom you are acting are automatically recognized as notified of the cancellation of the trip. Therefore, such a complaint as “cancelled without our knowledge” will not give any result. It is acceptable to return your Russian Railways e-ticket separately or cancel the entire order, but there are exceptions. For example:

• Coupe in "Sapsan", 1P class coupe, you can cancel your trip only if you cancel railway tickets for the entire number of seats purchased;
• If you buy online 2 luxury seats with business service, non-CIS countries, it is allowed to cancel only both at once.

When, after electronic registration, you intend to issue a cancellation of the Russian Railways seat, on Sapsan under the round-trip program, a guaranteed money back is real if the following conditions are met:

• When canceling trips in both directions, you must successively first return the reservation “back”, and then the direction “there”, but not vice versa;
• Railway management allows you to cancel a ticket purchased by Russian Railways, regardless of the destination;
• It will not work to return an electronic Russian Railways ticket at the “there” rate, leaving the return one.

Before canceling a trip and asking for money back, keep in mind that after exchanging a coupon for a paper form, cancellation of such an online ticket is not possible, only through the cashier.

Whether it will be possible to return the money for a Russian Railways ticket bought on the Internet is related to the time when exactly you cancel your trip. No matter how the circumstances are, the less before departure, the more money you will be kept when transferring to a card. If, when ordering electronic seats, you paid for them by bank transfer, the amount will be returned exclusively to a bank card. There is no point in asking for a different arrangement.

Step-by-step instructions for returning a ticket

The rules in force today make it possible to freely return an electronic ticket to an open base in Russian Railways through simple sequential actions. But the fact whether it will be possible to return the fee paid for the electronic ticket is directly affected by the time remaining before the train's departure.

Instructions on how to cancel your RZD trip, step by step:

When looking at this how-to-cancel-it-e-ticket guide, don't rush through the step-by-step process if you just want to make adjustments. All actions on the Internet pass very quickly, while you are issuing a new coupon, the places are already sorted out.

But, no less important, it is impossible to exchange a ticket via the Internet and the Russian Railways portal. First you have to hand over the already paid document, and then order a new one. When renting a seat, it is important to be aware of such a simple thing as the inability to cancel your decision and get a ticket back. This is the case where haste sometimes becomes the enemy.

Refund of an electronic ticket through the cashier

A simple classic scheme: when you initially buy a ticket at the box office, you will have to return it exclusively at the Russian Railways box office. When your travel document for the train is initially electronic, and the paper form has been received, the trip can also be canceled only through the ticket office. Whether you have good reasons not to come to the station is not taken into account.

You can compensate for the material damage suffered later if you somehow fail to make it to the cash desk in time, for good reasons and the right to claim. But it also requires clear conditions, which will be discussed a little later.

The return of railway tickets purchased via the Internet is acceptable at any box office in the Russian Federation. If a trip to European countries is canceled - through the international cash desk.

Another nuance of Russian Railways is that if you return the ticket through the box office, the funds are returned in the way they were paid. If you want to return a seat purchased for non-cash, the finances will be returned to you on the card from which the electronic booking was paid. Regardless of your consent, circumstances, other nuances, it’s not even worth wasting time to demand exceptions for yourself - employees cannot break the law, these rules were not invented by railway workers, and for violation they will incur significant administrative penalties.

Referring to internal acts, Russian Railways must come to the box office in person to return electronic tickets. Take your personal passport and online-bought train tickets. Only numbers of fourteen digits are allowed.

Asking the question whether it is possible to return a travel ticket to Russian Railways through another person, one should answer that there really is such an opportunity. But this other person will have to issue a notarized power of attorney.

If you do not travel often, it is advisable to register on the railway website in order to be able to perform the necessary operations regarding Internet tickets on a registered account. This is especially convenient if you need to issue a return without wasting time.

Is it possible to return an award ticket purchased for Russian Railways bonuses

Today, the Russian Railways Bonus service is offered to the public, thanks to which points are accumulated for all trips by train. The program applies to tickets on the Russian road (domestic directions) and foreign trips by Sapsan, Allegro and partners. Earned bonuses can be exchanged for trips, so the question arises as to whether it is possible to rent a seat booked for points.

In fact, yes, the Russian Railways e-ticket purchased in the loyalty program can be returned. How? In exactly the same order as with the places that are bought for money, the instructions are identical.

Having canceled a trip to the Internet, Russian Railways tickets are again in the database instantly, but it will not be possible to return your bonuses in such a time frame. Is it possible to start worrying if you need to buy new travel cards urgently? No. In fact, passengers who purchased a ticket for money by bank transfer receive funds on the card within five to 30 days. At the same time, bonuses are returned in less than ten minutes.

Regardless of the time of refusal, no commission will be taken - the accumulated points will be returned in full. You get a triple benefit: a purchase without money, a full refund if you refuse, and in just five minutes.

With the return of the premium seat, if you issue it more than 8 hours before departure from the starting point, everything is returned to you in full under the terms of the program, both money and bonuses. If the refund occurred less than eight hours before departure, the used amount of money has the right to be partially refunded, but the bonuses are still in full.

Fee for e-ticket refund

Is it possible in practice to return the money, changing your mind to go, depends on the time of registration of a particular refusal. Russian Railways pays a commission when returning electronic tickets. How to find out how much they will charge you, see below:

• Rent 2 hours - full price;
• For a period from 2 to 8 hours - 100% of the price or 50%;
• 8 hours - the entire amount, regardless of the direction of travel in the country.

A fee is added to the amount due to be refunded. The passenger will have to pay a certain penalty in the amount of 185 rubles and 40 kopecks from each seat that he refused. This money is collected immediately, regardless of the desire of citizens - the due amount minus 185.40 is simply returned.

As for long-distance international destinations:

• 6 or more hours - full refund;
• Less than 6 hours - nothing will be given.

The fee above is 10 euros.

For CIS and close routes:

• Failure more than a day - 100%;
• Return less than a day - 100% or 50%.

Based on these rules, if you intend to postpone the trip, you should not postpone the return. Ultimately, this can significantly affect your wallet.

Refund deadlines

It is equally useful to know about the time frame. Russian Railways, in case of refusal of passengers from purchased seats, refunds money within a period of five to thirty days, which does not violate the approved rules of the carrier. The countdown of this time starts from the date when the refusal of the electronic ticket was registered by Russian Railways. The method through which you can pass the boarding of the train does not matter as much as the date.

If you are delayed in the return transfer of funds, you must contact the bank.

The deadlines for the return of railways apply to tickets purchased by bank transfer. If you buy with cash, you will be refunded in cash immediately at the checkout. By canceling the purchased ticket a day before the train, on the Internet or through the station, you will lose only the percentage of the fee and the commission.

Unfortunately, almost all internal regulations and legislation are drawn up in such a way that a person, in any case, pays at least something. Therefore, it is in your interest to clearly know when, what and how best to do in order to lose a minimum.

Claim ticket refund

The essence of the claim is that the passenger, with the intention of returning the electronic Russian Railways ticket back, submits a claim written in his own hand to the station ticket office. Here such an option of contact as online is not available. The return conditions for Russian Railways e-tickets require that you appear in person at the station of the intended departure.

The right to demand a deferred refund of an electronic ticket purchased knowingly via the Internet on the Russian Railways portal arises when:

• The trip was suddenly canceled due to the illness of a person, which is important to document;
• The train will move in less than an hour, and the person has completed the electronic registration;
• In periods from 0 to 20 minutes and from three to twelve hours upon the departure of the train from the starting point of the person who did not leave.

How to return money for a Russian Railways coupon also has several possible options - by bank transfer or through the cashier. How exactly you paid for the ticket, you will also receive your refund.

The passenger is free to return the tickets purchased online upon filing a claim for the railway within 6 months from the date of the incident. A decision on the request is made within a month.

How to restore your claim rights:

• Appear in person at the ticket office of the station from which they were supposed to depart;
• Fill out a claim application on the form issued to you;
• Get receipts with the amount to be returned and deducted.
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The procedure for returning a ticket is as popular as the procedure for purchasing it. For the convenience of passengers, it has become possible to buy and return a ticket both online and at the box office. But how much does the passenger receive from the original cost of the ticket when returning? How much do you need to return a ticket to get the amount for which it was purchased? Why is money deducted when returning a ticket? Read the article.

How to return a railway ticket purchased through the site?

If you have not yet received a paper version of the one purchased through the site (the official website of the Russian railway, tutu.ru, etc.) (if you have this case, read the following sections), then you need to understand whether you have passed electronic registration or not.

How to understand that you have passed the electronic registration?

Electronic registration was carried out if, at the time of issuing an electronic ticket through the website, you ticked the box under your passport data. In this case, without receiving a paper version of the ticket at the station, you immediately go to the train, show your passport to the conductor and take your passenger seat.

• If you bought an electronic ticket through the site, and then printed it out at the terminal at the station or received it at the box office.
• If you bought a ticket at the box office.

Information

The amount of the refund also depends on the time of contacting the cashier. The later you do this, the lower the amount of compensation will be.

• More than eight hours before the train's departure. The refund amount is the total cost of the ticket.
• Less than eight and more than two hours before the train's departure. The refund amount is the cost of the trip and only half the cost of the seat.
• Less than a couple of hours and no later than 12 hours after departure. The refund amount is the cost of the seat.

How long will it take for you to receive money by handing over a Russian Railways ticket?

• If you paid for an electronic ticket through the website using a bank card, then a refund will be made to it within one to four weeks.
• If you paid for an electronic ticket using an electronic wallet (WebMoney, Yandex.money, Qiwi, etc.), through a terminal or in a mobile phone store, then you can return the money to you in cash at the station ticket office.
• If you bought and paid for a ticket at the box office at the Russian Railways station in cash, then when you return the ticket, the money will also be returned in cash.

The exception is the presence of valid reasons (provision of a sick leave). The cost of travel and reserved seat is indicated in the coupon or travel form in separate numerical values. When will the money for returned tickets be refunded? If the ticket was purchased for cash, then the money is issued at the box office at the time of application. In case of payment by credit card, the funds are returned within a period of 1 week to a month. In practice, the transfer of money is possible even earlier than the deadline. If the travel document is returned after the departure of the train, then the funds paid are credited to the settlement account for the claim within 60 days. The refunded money is credited to the electronic wallet within 10 to 60 days. If payment was made by a gift certificate, then a certificate of the same denomination is issued minus the costs incurred by the transport company.

How to return a railway ticket purchased via the Internet or at the Russian Railways box office?

Attention

In this case, you need to return a ticket:

• Not later than six hours before the departure time of the train from the station where you decide to land. The refund amount will be equal to the full cost of the ticket.
• Returning a ticket later than six o'clock - only the cost of a seat is compensated without the cost of travel.

The fee for the return of an electronic ticket is not charged only for a child's seat (a child under five years old). How much will you lose by handing over a ticket to the Russian Railways box office? You can return a ticket to the Russian Railways box office:

• If you bought an electronic ticket through the site, and then printed it out at the terminal at the station or received it at the box office.
• If you bought a ticket at the box office.

Information The refund amount also depends on the time of contacting the cashier.
The later you do this, the lower the amount of compensation will be.

How to return train tickets and how much money you can get for them

However, sometimes circumstances change and the trip is postponed to another time. The ability to return a travel document that is not needed helps to avoid unnecessary expenses.

The content of the article:

• Where and how to return a ticket for the Russian Railways train?
• Return policy
• Sample power of attorney for the delivery of railway coupons
• What percentage of the cost can be returned?
• How much are you losing?
• E-tickets

Dear readers! Our articles talk about typical ways to resolve legal issues, but each case is unique.

How to return Russian Railways tickets - algorithm and pitfalls

Info

Refund of electronic tickets In order to return an electronic ticket, you must first receive it. To do this, you need to come to any railway ticket office and get tickets using the order number and passport of one of the passengers.

Please note that it is impossible to cancel the electronic registration 1 hour before the train departure. This means that it is no longer possible to return tickets. The cost of returned e-tickets will be refunded to you on the means of payment that you used to pay for the purchase.

If you paid for tickets with a bank card, then the money will be returned to the card. Money is returned within 1 month.

How much is lost when returning a train ticket

As for the return of money - they will be returned to the card within a month, if payment was made using payment systems, this will happen within 10-60 days. The procedure for returning a travel document It will not be any particular problem to return an electronic ticket to the box office, the only thing is if the electronic registration has not been completed or if there is more than an hour left before the train leaves the starting station.

You can also return the ticket in the usual way, when the passenger did not board the departing train (was late), within 3 hours. Whether it is a regular or a claim return procedure, you need to have a document with you, the data of which was entered in the order form and name the 4-digit order number.
By the way, the railway will not refund service and commission fees. We rent earlier - we return more Well, now it’s worth moving on to the process of returning traditional (for now) tickets on the form purchased at the box office.

How much money is lost when returning railway tickets of Russian Railways on the day of departure

Important

Just be sure to remember the need to print a ticket on the form before the trip if the electronic registration is not completed. It is worth noting that the rules for refunding money for tickets issued for Russian Railways trains abroad are different. If needed, you can look here. How to return a train ticket, electronic or regular, we read in the article “how to return a train ticket”? Thank you all for your attention.

How much do you lose from returning a train ticket in 2018?

At the same time, the amounts of various service fees, payment commissions and special payments are not refundable. On average, you can lose 150–200 rubles on this return method, regardless of the type of train and the direction of its route.
That is, it is simply unprofitable to return tickets for some trains. For trains traveling abroad, the return period for receiving the full price is at least 24 before departure.
2. If the ticket is returned 2-8 hours before the departure of the train, the failed passenger will be refunded 100% of the fare and an additional exactly 50% of the price of the reserved seat. All other costs are non-refundable. That is, the ticket buyer loses approximately 25-50% of the money paid.
Here the amount is directly dependent on the type of seat chosen by the passenger. The better the booked seat in the car, the more the ticket buyer will lose. For trains departing abroad, the return period is 6-24 hours. 3.

Rules for the return and return of railway tickets (order, conditions and how much you lose)

It is not carried out in relation to children under 5 years old who do not occupy a separate seat.

• Cancellation of the trip is made according to the same documents as the order was made.
• The refund is carried out as one ticket from the order, and all at the same time.
• The return of the travel document to the "Sapsan" is possible only if all four seats are returned.
• Refusal to travel in the "Lux" class is carried out only with the simultaneous delivery of all tickets purchased in one compartment.
• When traveling on Sapsan at the round-trip fare, the return ticket is first returned, and then the return ticket. You can only return the travel document "back".

Refund for a Russian Railways ticket - terms and conditions

How to return Russian Railways tickets - algorithm and pitfalls I will immediately note that in all cases you will definitely be charged a fee for returning a ticket (until the end of 2017 it is 192.7 rubles for each seat). Consider the possible options (in this case, the options for returning tickets issued for travel through the territory of the Russian Federation are considered):

1. The ticket is returned no later than 8 hours before the train departs from the passenger's boarding station - you will be refunded 100% of the cost of the ticket and reserved seat. Only the fee that I mentioned above is charged.
2. The ticket is rented from 2 to 8 hours before the train departure - 100% of the ticket price and 50% of the cost of the reserved seat are returned.
3. The ticket is rented less than 2 hours before departure or no later than 12 hours after departure (yes-yes!) - 100% of the ticket price is refunded.

How much money is lost when returning a train ticket

How much do you lose if you return a train ticket? as a payment for the maintenance of the railway track, for the work of train crew employees, etc. Therefore, it is logical that the refund of the cost of a ticket and a reserved seat is carried out in different situations in different ways. How much do you lose when you return a train ticket? In all other cases, in order to return someone else's ticket, you need a power of attorney certified by a notary and a passport. The deadline for delivery is 12 hours after the train leaves the station indicated in the travel document. A sample power of attorney for the delivery of railway tickets can be downloaded here.

How much money is lost when returning a train ticket

• 1 Can I return my train ticket?
• 2 Conditions for the return of RZD tickets
• 3 RZD ticket refund policy
  • 3.1 Refund of RZD tickets purchased online
  • 3.2 Refund of Russian Railways tickets purchased at the box office
  • 3.3 Return of railway tickets by proxy
• 4 When can I return a train ticket?
• 5 Return of railway tickets - how much money do you lose?
• 6 When will the money for returned tickets be refunded?
• 7 The answer to your question may be here

Traveling by train is one of the most common types of transportation between settlements. As a rule, the ticket is purchased a few weeks before the trip. In this case, unforeseen circumstances may arise at the time of the trip, and the person will be forced to refuse the ticket.