General train schedule. Schedule of passenger and commuter trains

If the departure station and the destination station are in Russia, Moscow time is indicated on the ticket. If the station of departure or the station of destination is located in other countries, then the ticket, as a rule, indicates the local time of a particular country. However, there are exceptions: for example, the railway station in the Kazakh city of Petropavlovsk is under the jurisdiction of Russian Railways and operates according to Moscow time.

It probably does not make sense to list all the exceptions here: as a rule, the ticket indicates what time the train departs and arrives. We also tried to take into account all such exceptions in the operation of the Yandex.Schedules service.

Formally, for a fast train, the average route speed should be at least 50 kilometers per hour, for a passenger - less. In reality, this rule is not observed. Now fast trains can be distinguished by the ticket number and "by eye" - by fewer stops.

Such a gradation is valid in the countries of the former USSR; other countries have their own principles for grading trains.

Ambulances (year-round circulation) - 1–150;
- ambulances (seasonal and single circulation) - 151–298;
- passenger (year-round circulation) - 301-450 and 601-698;
- passenger seasonal, single-use and children's - 451–598;
- high-speed - 701–750;
- high-speed - 751–788;
- ambulances served by trains of electric and diesel trains (except for high-speed and high-speed ones) - 801–898;
- service and special purposes - 901–920;
- tourist (commercial) - 921–940;
- human (freight trains with 10 or more cars for people) - 941–960;
- cargo-passenger - 961–970;
- mail and luggage - 971–998.

Ordinary suburban and border (regional) - 6001–6998;
- fast commuter with reservation of places - 7001–7098;
- ambulance suburban and urban - 7101–7598;
- service (special purpose) - 7601–7628.

The current updated schedule for Russia, Ukraine, Belarus, Kazakhstan, Armenia and Lithuania can be viewed on our service. In each of these countries, the websites of carriers and railway operators, as a rule, also have an up-to-date timetable.

It depends on the presence of passenger cars in them. As a rule, there are no such carriages in mail and baggage trains, and accordingly, the passage of passengers is also impossible.

Tickets and train timetables in Russia and Ukraine indicate the following types of carriages:

M - VIP-car with 1- or 2-seater compartments, equipped with bathrooms and a shower. In such cars, only the entire compartment is sold;
L - SV (sleeping car), soft with double compartments, one-story and two-story;
K - compartment with four-seater compartments, one-story and two-story;
KB - compartment with compartment buffet;
KR - compartment with a radio station, one-story and two-story;
P - (PL), non-compartment with berths (reserved seat);
O - non-compartment with seating (general);
C - (Region), inter-regional with seating, one-story and two-story;
R - restaurant car, one-story and two-story;
P - postal;
B - baggage.

The fare consists of the cost of the ticket, the cost of the reserved seat and the commission fee (in some cases).

A reserved seat is a fee for "reserving" a seat on a train. In suburban trains, the cost of a reserved seat is not charged.

Commission fees are different: for reissuance and return; for the purchase of tickets for a certain period before departure (in certain countries). There may also be fees (or, conversely, discounts) for booking tickets on the Internet, the fees of the agency where you bought the ticket (if it is not the box office of Russian Railways), and some others.

On the Yandex.Schedules service, you can view train schedules within a number of CIS countries. At the moment, unfortunately, we do not provide timetables for other foreign countries. Train timetables in Europe can be found on the websites of the railways of the countries you are interested in, for example:
Die Bahn. Transport in Germany
Renfe. Spanish Railways
SBB. Swiss transport
SNCF. Transport France

Transport websites often not only provide information about trains, but also allow you to calculate the route as a whole, using city buses, commuter trains, and even taking into account walking. :)

In the general case - to the administration of the railway that owns the train on which you are traveling. If the rights were violated while traveling on a Russian train, you can contact the public reception of Russian Railways.

If you believe that your rights are being violated in the car by the conductor, contact the head of the train, and only then - to the administration of the train formation railway.

In Russia and Ukraine, as a rule, tickets with transfers are not sold. What's more, you may not be able to sell train tickets at a single ticket office that have a three-hour or less difference between arrival and departure times.

In reality, the cases may be different. Trains are rarely late for several hours, so on the Yandex.Schedules service we search for routes with transfers (with a minimum transfer time of 1 hour), warning about the passenger's personal responsibility for his decision. At the same time, it must be remembered that there may be more than one station in the city, and the distance between them may be quite large.

In Europe, as a rule, you can buy tickets with transfers lasting at least 5 minutes.

No, you are not allowed to use your own bed linen on trains for health and hygiene reasons.

Yes, you are already insured, and information about this is indicated in one of the lines of the ticket. Additional insurance, which is offered at some cash desks, only increases the amount of insurance payments. Some exceptions are interstate trains, in which there is no initial insurance.

The conductor is obliged to fulfill all reasonable requests of the passenger: at least three times a day, provide passengers with tea, coffee, confectionery, and in branded trains and "SV" cars of all categories - at the request of passengers at any time of the day; maintain the presence of hot water in the boiler, and chilled water in the water cooler; remove bedding after disembarking passengers, etc. According to the conductor’s instructions, in exceptional cases, with the consent of passengers, it is allowed to remove bedding no earlier than 30 minutes before arrival at the railway station for disembarking passengers.

In case of disagreement with the actions of the conductor of your car, you can contact the head of the train.

As a rule, this situation is most often resolved depending on the specific circumstances. Formally, in accordance with the Rules for the Transportation of Passengers, Baggage and Cargo Luggage, the journey of passengers must begin from the station indicated in the travel document (ticket). At the same time, in order to improve the quality of passenger service on trains formed by the Federal Passenger Directorate, passengers are allowed to board at any station after the station of departure indicated on the ticket, subject to the expiration date of the ticket and payment for travel along the route.

Refund of tickets is made upon presentation of documents proving the identity of the passenger. When returning tickets in domestic Russian traffic, the passenger is returned:
- if the ticket is returned up to 8 hours before the train departure - the full fare;
- when returning a ticket from 8 to 2 hours before the train departure - 100% of the ticket price and 50% of the cost of the reserved seat;
- when returning a ticket from 2 hours before the train departure to 12 hours after the departure - 100% of the ticket price.

When returning tickets in interstate traffic:
- if the ticket is returned up to 24 hours before the train departure - the full fare;
- when returning a ticket from 24 to 6 hours before the departure of the train - 100% of the ticket price and 50% of the cost of the reserved seat;
- when returning a ticket from 6 hours before the train departure to 3 hours after the departure - 100% of the ticket price.

The commission and other (except for insurance) fees paid when purchasing tickets are not refundable to the passenger. For ticket refund operation is charged .

You can already buy a train ticket in Russia and Ukraine without leaving your home and pay for it with a bank card on the website. For most trains in Russia, you can select the "Electronic check-in" function and come to the boarding station only with an identity document (the number of which is indicated on the ticket), as well as a printed e-ticket itinerary receipt (with a barcode). Such trains are marked on our service with a special marker.

If electronic check-in for the train is not possible, you must definitely obtain a paper ticket at the station using a printout of the electronic ticket (or its number) and a document proving your identity.

Ticket sales start 45 days before the date of departure of the train (for some trains - 60 days). However, it is often impossible to buy tickets for peak destinations (for example, in the summer towards the Black Sea) a few hours after the start of the sale for 45 days.

However, this does not mean that there are no tickets and never will be. It happens that it is impossible to buy tickets for such trains a month before departure, but you can easily buy one day before departure. The reason is in the numerous reservations that block access for ordinary passengers to the bulk of tickets.

The timing of the removal of tickets from the reservation may vary, often additional cars are attached to the train, in which tickets are sold immediately. The only thing that can be recommended is to monitor the availability of tickets for the direction you need every day.

The ticket can be reissued for an earlier departing train or for another train carriage. Tickets are reissued only if less than 24 hours are left before the departure of the train for which the ticket is being reissued. When reissuing tickets, the route of the trip cannot be changed (with the exception of the stations of departure or arrival of the train).

A fee is charged for reissuing a ticket. In addition, if the cost of the new ticket exceeds the cost of the old one, the passenger pays the difference in price. If the cost of the new ticket is less than the cost of the old one, then the difference is returned to the passenger, but only if the ticket was purchased in Russia.

Reissuance of travel documents to another person or to later trains is not carried out.

Only tickets from Russia to Russia sold in Russia in cars of Russian formation are subject to restoration. Restoration of the lost ticket is made in one of the following places: at the train departure station, at the sales station, at the destination station. With an application for the restoration of a ticket, you need to contact the station attendant. The passenger must present the document for which the ticket was issued (or a certificate from the police if the ticket was stolen from him along with his passport), name the date of departure (the main requisite for finding information about the ticket, except for the last name) and the route of the trip. The recovery process takes 1-2 hours, so please contact in advance. A duplicate ticket issued to a passenger is not subject to return and reissuance. Once a duplicate is issued, the original ticket is also non-refundable.

From July 1, 2003, for a one-time trip by Russian citizens between the Kaliningrad region and the rest of the territory of the Russian Federation, a mechanism was introduced for issuing and issuing a special Simplified Rail Travel Document (FRTD).

FRTD is issued by railway cashiers, who at the same time send a request to the consular department of the Embassy of the Republic of Lithuania in Moscow. The transit permit is issued while traveling by train until the passenger crosses the border with the Republic of Lithuania. Before departure, a passenger can obtain information about whether he is allowed to transit at railway ticket offices equipped with the Express system. Registration of FRTD is free of charge. All of the above does not apply to citizens who have a visa of the Republic of Lithuania for crossing its border.

The main document for crossing the borders of the Republic of Lithuania and issuing FRTD is a foreign passport. With an ordinary Russian passport, such a trip is impossible. Tickets to the Kaliningrad region and back are sold only at the box office, they are not issued via the Internet (but you can see the cost and availability there).

You can find out more about the rules for traveling to Kaliningrad on the official website of Russian Railways.

Transportation on trains of all categories of small pets, dogs and birds is allowed in excess of the established carry-on baggage allowance in all cars (except for cars with double compartments (CB) and luxury cars) with a veterinary certificate and with payment for transportation.

Small pets, dogs and birds are transported in boxes, baskets, cages, containers, which must be placed in places intended for hand luggage.

When transporting small pets, dogs and birds, their owners or accompanying persons must ensure that the sanitary and hygienic regime in the carriage is observed. It is not allowed to transport wild animals as hand luggage in trains and wagons of all categories.

You can find more information about the rules for transporting animals on long-distance trains on the Russian Railways website.

Passengers have the right to carry with them one child under the age of 5 years free of charge, if he does not occupy a separate seat, as well as children aged 5 to 10 years old with payment in accordance with the children's ticket fare. For children over 10 years old, travel documents (tickets) are purchased as for adults. The age of the child is determined on the day of the start of the trip.

All children, including those under the age of five, must obtain a ticket (in some cases free of charge) at the railway ticket office before the start of the trip.

There are no special services when traveling with an organized group of children on Russian Railways trains (with the exception of special children's trains appointed at the request of the regions for the organized transportation of large groups of children to places of rest).

Important: when traveling on a long-distance train with a child, you must have with you the original of his birth certificate (for children over 14 years old - a passport). Without the original document, the child has the right to refuse boarding the train.

The letter in the train number is an integral part of the number and allows you to distinguish between trains with the same numerical number, but following, for example, in different directions. Example: train 102A - direction Moscow-St. Petersburg, train 102M - direction Moscow-Adler, train 102C - Adler-Moscow. It may also be that trains with the same numerical number, but with different letters, go in the same direction. This means that either one or another train is running, and they are somehow different from each other (for example, by the crews serving them).

Theoretically, maximum comfort should be created for the passenger in the “services” car: food, bed linen, toiletries, cleaning, possibly air conditioning - all this is included in the ticket price. Nevertheless, it is rather difficult to predict in advance what from this list will eventually be “included” in the coupe.

If the passport is being exchanged, then you can buy a ticket using any other identity document, for example, a foreign passport, military ID, service ID. In the absence of other identification documents, a certificate of the appropriate form should be taken from the police that the passport is being exchanged. If the ticket has already been purchased using the passport that is to be changed, then you need to take a certificate from the police stating that the passport with the specified number has been surrendered.

No, such information is not shared with anyone other than law enforcement.

A technical stop is a stop that is scheduled in the train schedule due to a possible technological need - for example, if you need to skip a faster train or change a locomotive. It is impossible to buy a ticket to and from technical stops - in some cases, the train can simply pass a technical stop.

In 2006, Russian Railways introduced the division of compartments into “male”, “female” and “mixed” compartments in a number of trains and cars. In the men's compartment, tickets were sold only to men, in the women's - only to women. Mixed compartments were intended for couples, families with children and passengers who do not aspire to "gender" compartments. However, during the experiment, a number of controversial points were revealed, and the scope for the introduction of separate compartments was significantly reduced.

In Russia, on long-distance trains, bicycles are allowed to be transported at the expense of the established carry-on baggage allowance in disassembled and packed form, if they can be placed in places intended for hand baggage due to their size. It should also be borne in mind that things that can damage or pollute the carriage or things of other passengers are not allowed for carriage as hand luggage.

This is a rather serious question that does not have a definitive answer. The current Regulations on conducting television, video, film and photography at public railway transport infrastructure facilities owned by Russian Railways, approved by order of Russian Railways OJSC No. 1513r dated July 18, 2008, do not apply to filming intended for personal use and carried out in passenger service areas at railway stations, stations, stopping points, which do not interfere with or create inconvenience and danger to the movement of passengers. A more detailed response of the Prosecutor's Office of the Russian Federation on this matter can be found here: part 1, part 2, part 3. So you can take pictures. However, be prepared that not all security personnel may be familiar with this instruction and you may expect an unpleasant conversation. Also, be sure that you are not photographing a secret or closed object (again, stations and trains do not fall into this category).