Rules for the transportation of passengers and luggage by road transport by urban ground electric. Forms and mandatory details of tickets

(in urban and suburban traffic)

1. GENERAL PROVISIONS

Alfa-Mobil Group companies are commercial enterprises that are part of the urban public transport system. Passenger transportation is carried out by minibuses on the routes coordinated in accordance with the established procedure. Motor transport enterprises operate on the basis of the Federal Laws of the Russian Federation, as well as orders of the Governments of Moscow and the Moscow Region, and have a license to transport passengers.
Transportation of passengers and luggage is carried out on the basis of the Decree of the Government of the Russian Federation of 14.02.2009. No. 112 “On Approval of the Rules for the Transportation of Passengers and Baggage by Motor Transport and Urban Surface Electric Transport”, 196-FZ of 10.12.1995. "On Road Safety" and other regulatory legal acts regulating the activities of motor transport enterprises.

2. Order of transportation and fare payment.

2.1. Boarding and disembarking of passengers in minibuses is carried out at stopping points and along the route at the request of passengers (without violating traffic rules). On-demand boarding is subject to availability.
2.2. Transportation of passengers by route minibuses is carried out on the basis of tickets of the established sample, purchased directly on the bus.
2.3. The fare in shuttle minibuses is set in accordance with the tariffs agreed in the prescribed manner.
2.4. When using shuttle minibuses, passengers have the right to:
2.4.1. Carry one child under 7 years of age free of charge, not occupying a separate seat.
2.4.2. Carry one piece of luggage measuring 60x40x20 cm free of charge.
2.4.3 Carry no more than 2 additional pieces of hand luggage per passenger for a fee
2.5. Disabled people and participants in the Great Patriotic War enjoy the right to travel free of charge in shuttle minibuses upon presentation of an appropriate certificate and the condition of transporting no more than one passenger of the specified category during the trip.
2.6. When using minibuses, the passenger must:
2.6.1. Having taken a seat in the cabin, pay for travel and carry-on baggage (baggage), having received a control ticket. The control ticket is a confirmation of the availability of insurance, must be kept until the end of the trip and presented at the request of the driver and ticket inspector.
2.6.2. If you find foreign ownerless things and objects in the passenger compartment of the bus, immediately inform the driver about it.
2.7. When using shuttle minibuses, the passenger is strictly prohibited from:
2.7.1. Carry flammable, explosive, flammable, poisonous, poisonous, caustic and fetid substances, objects and things with overall dimensions of more than 100x50x30 cm, firearms, piercing and cutting objects without covers or in an unwrapped form, objects or things that pollute the rolling stock or clothing.
2.7.2. Traveling in the cabin of the bus in dirty clothes
2.7.3. Smoking on the bus, opening windows without the permission of the driver, leaning out of the windows, being in the cabin in a state of intoxication and drinking alcohol, placing children and luggage on the seats, distracting the driver and talking to him while driving.
2.7.4. In case of violation of clause 2.7, the passenger must be disembarked at the nearest stop of passenger transport.
2.8. The minibus driver must:
2.8.1. Comply with traffic rules and rules for the carriage of passengers.
2.8.2. Issue control tickets to passengers who have paid for travel and baggage allowance.
2.8.3. In case of an accident or an accident, take the measures provided for by the traffic rules and the rules for the carriage of passengers.
2.8.4. Strictly follow the established route, disembarking and landing at agreed stopping points.
2.8.5. Keep the bus serviceable and clean, keep order in the cabin.
2.8.6. If foreign ownerless things and objects are found in the cabin, take the measures provided for by the additional instruction.
2.9. The driver is prohibited from:
2.9.1. When paying with passengers, take items, documents and other valuables as collateral.
2.9.2. Carry passengers in an amount exceeding the number established by the rules for the operation of the minibus.
2.9.3. Work on the line with the cabin doors not fully closed.
2.9.4. Transfer control of the car to persons not indicated in the waybill.

3. Responsibility of passengers.

3.1. For ticketless travel or unpaid baggage on the bus, a fine in the amount of 3 times the minimum wage is collected. A ticketless passenger is considered to be a passenger who has not presented a control ticket at the request of the driver or ticket controller.
3.2. Payment by a passenger of a fine for non-payment of the cost of travel or baggage does not release him from the obligation to pay the cost of travel or baggage.
3.3. For violation of provisions 2.7. of these Rules, a fine in the amount of up to 10 minimum wages shall be levied.
3.4. For damage to the bus or its equipment, the perpetrators are liable in accordance with the procedure established by law.
3.5. In accordance with the Code of Administrative Offenses, fines are imposed by the ticket controllers of the company's line control service upon presentation of the relevant certificates.

GOVERNMENT OF THE RUSSIAN FEDERATION

RESOLUTION

On approval of the Rules for the carriage of passengers and urban ground electric transport


Document as amended by:
(Rossiyskaya Gazeta, N 207, 09/16/2011);
(Official Internet portal of legal information www.pravo.gov.ru, May 17, 2013);
(Official Internet portal of legal information www.pravo.gov.ru, November 28, 2013);
(Official Internet portal of legal information www.pravo.gov.ru, 06/11/2014);
(Official Internet portal of legal information www.pravo.gov.ru, 05/07/2015, N 0001201505070001);
(Official Internet portal of legal information www.pravo.gov.ru, November 13, 2018, N 0001201811130013).
____________________________________________________________________

In accordance with Article 3 of the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", the Government of the Russian Federation

decides:

1. Approve the attached Rules for the carriage of passengers and baggage by road and urban surface electric transport.

2. Recognize as invalid:

Charter of motor transport of the RSFSR, approved by the Decree of the Council of Ministers of the RSFSR of January 8, 1969 N 12 (SP RSFSR, 1969, N 2 and 3, art. 8);

Decree of the Council of Ministers of the RSFSR of November 28, 1969 N 648 "On changing and invalidating decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Motor Transport and Highways of the RSFSR" (SP RSFSR, 1969, N 26, art. 141);

Decree of the Council of Ministers of the RSFSR of September 17, 1974 N 510 "On the liability of motor transport enterprises and organizations, consignors and consignees for the improper use of containers in the carriage of goods by road" (SP RSFSR, 1974, N 24, art. 134);

Decree of the Council of Ministers of the RSFSR of May 1, 1980 N 253 "On Amendments to the Charter of Road Transport of the RSFSR" (SP RSFSR, 1980, N 13, Art. 106);

Decree of the Council of Ministers of the RSFSR of March 20, 1984 N 101 (SP RSFSR, 1984, N 7, Art. 57);

Decree of the Council of Ministers of the RSFSR of November 18, 1988 N 474 "On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations" (SP RSFSR, 1988, N 23, Art. 135);

(SP RSFSR, 1991, N 12, art. 156);

Decree of the Government of the Russian Federation of May 26, 1992 N 347 "On strengthening the responsibility of consignors, consignees, railways, shipping companies, ports (piers), motor transport enterprises and organizations for violations of obligations for the carriage of goods" (Rossiyskaya Gazeta, 1992, May 30);

Decree of the Government of the Russian Federation of February 12, 1994 N 95 "On increasing the amount of fines for the carriage of goods by rail, river and road" (Collection of acts of the President and Government of the Russian Federation, 1994, N 8, Art. 597);

Decree of the Government of the Russian Federation of April 28, 1995 N 433 "On increasing the amount of fines for the carriage of goods by water and road transport" (Collected Legislation of the Russian Federation, 1995, N 19, Art. 1762);

paragraph 5 of the amendments and additions that are made to the resolutions of the Government of the Russian Federation on railway transport, approved by the Decree of the Government of the Russian Federation of August 8, 2003 N 476 (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2003, N 33, Art. 3270).

3. In the Regulations on the implementation of cash settlements and (or) settlements using payment cards without the use of cash registers, approved by Decree of the Government of the Russian Federation of May 6, 2008 N 359 "On the procedure for making cash settlements and (or) settlements with using payment cards without the use of cash registers" (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2008, N 19, Art. 2191):

a) in the first paragraph of clause 3 the words "clauses 5 and " shall be replaced by the words "clauses 5-6";

b) add paragraph 5.1 as follows:

"5_1. Documents used in the provision of services for the carriage of passengers and baggage by road and urban ground electric transport must contain the details established by the Rules for the carriage of passengers and baggage by road and urban ground electric transport.";

c) clause 8 shall be stated in the following wording:

"8. When filling out the form of the document, at least 1 copy must be provided at the same time, or the form of the document must have detachable parts, except for the following cases:

a) the regulatory legal acts of the federal executive authorities specified in paragraphs 5 and 6 of these Regulations establish a different procedure for filling out the document form;

b) all the details of the document are filled in in a typographical way during the preparation of the document form;

c) all or part of the details of the document are indicated in electronic form.".

Prime Minister
Russian Federation
V.Putin

Rules for the carriage of passengers and baggage by road and urban ground electric transport

APPROVED
Government Decree
Russian Federation
dated February 14, 2009 N 112

I. General provisions

1. These Rules establish the procedure for organizing various types of transportation of passengers and baggage provided for by the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", including requirements for carriers, charterers and owners of transport infrastructure facilities, the conditions for such transportation, as well as the conditions for providing means of transport for such transport.

2. The terms used in these Rules mean the following:

"bus station" - an object of transport infrastructure, which includes a complex of buildings and structures located on a specially designated area, designed to provide services to passengers and carriers in the transport of passengers and luggage, providing the possibility of sending more than 1000 people per day;
Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

"bus station" - an object of transport infrastructure, which includes a complex of buildings and structures located on a specially designated area, designed to provide services to passengers and carriers in the transport of passengers and baggage, providing the possibility of sending from 250 to 1000 people per day;
(The paragraph was additionally included from December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073)

"luggage car" - a vehicle carrying luggage separately from passengers;

"commercial act" - a document certifying the shortage, damage or damage to luggage;

"conductor" - an official who sells tickets in a vehicle;

"passenger taxi" - a vehicle of category "" used for the carriage of passengers and luggage in accordance with a public charter agreement;

"taximeter" - equipment designed to calculate the cost of transporting passengers and luggage by passenger taxi based on the established tariffs per unit of mileage and (or) unit of time for using the vehicle;

"vehicle of category "" - a vehicle that is used for the carriage of passengers and has, in addition to the driver's seat, no more than 8 seats;

"vehicle of category "" - a vehicle that is used for the carriage of passengers, has more than 8 seats in addition to the driver's seat and the maximum mass of which does not exceed 5 tons;

"vehicle of category "" - a vehicle used for the carriage of passengers, has more than 8 seats in addition to the driver's seat and the maximum mass of which exceeds 5 tons.

II. Regular transportation

3. Regular transportation of passengers and baggage is carried out according to schedules.

4. The schedule of regular transportation of passengers and luggage (hereinafter - the schedule) is compiled for each stopping point of the regular transportation route, which provides for the mandatory stop of the vehicle.

5. The schedule contains intervals for the departure of vehicles, including by periods of time of the day, or a time schedule for the departure of vehicles from a stopping point.

6. The timetable for intercity transportation, in addition to the information specified in paragraph 5 of these Rules, contains a time schedule for the arrival of vehicles at the stopping point.

7. The timetable is posted at all stopping points of the regular transportation route, where the mandatory stop of the vehicle is provided.

8. If the need for regular transportation of passengers and luggage depends significantly on the time of year or days of the week, the schedule may be drawn up for the summer and autumn-winter periods of the year and (or) separately for working days, weekends and holidays.

9. Changes made to the schedule are brought to the attention of the public no later than 10 days before the start of regular transportation of passengers and baggage according to the modified schedule.

10. The schedules indicate local time.

11. Stopping of vehicles for embarkation (disembarkation) of passengers is carried out at all stopping points of the regular transportation route, with the exception of stopping points at which the embarkation (disembarkation) of passengers is carried out at their request.

12. Stopping of vehicles for boarding (disembarking) passengers at their request is carried out if:

a) the passenger in the vehicle will notify the conductor or the driver in advance of the need to stop the vehicle at the appropriate stopping point;

b) there are people at the stopping point waiting for the arrival of the vehicle.

13. The driver or the conductor is obliged to warn the passengers in the vehicle in advance about the stopping points at which passengers are boarded (disembarked) at their request.

14. Stopping points are equipped with signs that determine the place where the vehicle stops for boarding (disembarking) passengers.

15. Signs (with the exception of signs at stopping points located on the territory of bus stations, bus stations) contain the following information:
(Paragraph as amended, put into effect on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

a) the symbol of the vehicle (bus, trolleybus, tram) used for the regular transportation of passengers and luggage;

b) the name of the stopping point;

c) numbers of regular transportation routes, which include a stopping point;

d) the name of the final stopping point of each regular transportation route;

e) the timetable for all regular transportation routes, which include a stopping point, with the exception of stopping points, in which boarding (disembarking) of passengers is carried out at their request;

f) the inscription "On demand" at the stopping points where boarding (disembarking) of passengers is carried out at their request;

g) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.

16. In addition to the information provided for in paragraph 15 of these Rules, signs may contain other information related to the regular transportation of passengers and baggage.

17. The final stopping points of regular transportation routes, at which vehicles arrive and which do not coincide with the points of departure, are equipped with “No Landing” signs.

18. Stopping points from which more than 100 passengers are departed per day, with the exception of stopping points located on the territory of bus stations, bus stations, are equipped with protective equipment from atmospheric precipitation, if the land adjacent to the stopping point allows it.
Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

19. A stopping point is located on the territory of a bus station, bus station, if the total number of passengers departing from the stopping point according to the general schedule for all regular transportation routes that include this stopping point is from 250 to 1000 people and more than 1000 people per day, respectively, and the maximum interval for the departure of vehicles on one or more regular transportation routes exceeds 2 hours.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

20. The minimum requirements for the equipment of bus stations and bus stations are established by the Ministry of Transport of the Russian Federation. *20)
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

21. The passenger has the right to free use of the waiting rooms and toilets located in the buildings of the bus station, bus station, if he has a ticket confirming the right to travel along the regular transportation route, which includes a stopping point located on the territory of this bus station or bus station:

within the time set by the owner of the bus station, bus station, but not less than 2 hours from the actual time of arrival of the vehicle - for the stopping point that is the destination;

during the validity period of the ticket (taking into account the actual time of delay in departure and (or) late arrival of the vehicle) - for other stopping points.
(Paragraph as amended, entered into force on May 15, 2015 by Decree of the Government of the Russian Federation of April 28, 2015 N 410.

22. The mode of operation of the bus station, bus station must comply with the schedule of arrival and departure of vehicles.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

23. On the front side of the main building of the bus station, bus station with non-round-the-clock operation, a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, bus station, or an information terminal for providing information about the arrival and departure of vehicles .
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

24. The following information should be placed in the main building of the bus station, bus station:

a) a general schedule for all regular transportation routes, which include a stopping point located on the territory of a bus station, bus station;

b) the layout and numbering of seats in vehicles that depart from a stopping point located on the territory of a bus station, bus station;

c) a scheme of regular transportation routes, which include a stopping point located on the territory of a bus station, bus station;

d) rules for using the services of the bus station, bus station.
(Clause 24 as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

25. The information provided for in paragraph 24 of these Rules is posted in a place convenient for familiarization with it in the ticket office, the waiting room of the bus station or bus station, as well as in other places at the discretion of the owner of the bus station, bus station.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

26. The general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, bus station, must contain information about the arrival and departure of vehicles for each regular transportation route, including days of the week and time (in hours and minutes):

a) the arrival of the vehicle at the stopping point;

b) departure of the vehicle from the stopping point;

c) the arrival of the vehicle at the final points of the regular transportation route.
(Clause 26 as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

27. The scheme of routes of regular transportation is presented in the form of a conditional graphic representation of the route of vehicles from the stopping point of the bus station, bus station to the final points of regular transportation routes. The specified scheme is hung out in the waiting room or the ticket office of the bus station, bus station. The following information is applied to the diagram with symbols:

a) settlements where stopping points of regular transportation routes are located;

b) numbers of regular transportation routes passing through the settlements indicated on the diagram.
(Clause 27 as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

28. On the territory and in the main building of the bus station, bus station in a place convenient for familiarization and in an understandable form, information is posted on the location of the main services and premises of the bus station, bus station, intended for servicing passengers and carriers, including waiting rooms, ticket offices, mother's room and child (if any), food points (if any), first aid medical station (if any), storage room (if any), toilets, and also indicates the direction of movement to them and to vehicles of the corresponding routes.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073; as amended by Decree of the Government of the Russian Federation of November 10, 2018 N 1342.

29. Vehicles used for regular transportation of passengers and luggage shall be equipped with regular transportation route indicators, which are located:

30. On the indicator of the route of regular transportation, placed above the windshield of the vehicle and (or) in the upper part of the windshield, the names of the initial and final stopping points and the number of the route of regular transportation are affixed.

31. The height of the regular traffic route indicator placed on the windshield should not exceed 140 mm, and the height of the regular traffic route indicator placed on the windshield of vehicles of category "" - the minimum distance between the upper edge of the windshield and the upper boundary of its cleaning zone glass cleaner.

32. On the indicator of the route of regular transportation, placed on the right side of the body along the direction of the vehicle, the number of the route of regular transportation, as well as the names of the initial, final and main intermediate stopping points, are affixed.

33. On the indicator of the route of regular transportation, placed on the rear window of the vehicle, the number of the route of regular transportation is affixed.

34. It is allowed to use an information electronic board as an indicator of the route of regular transportation.

35. In a vehicle with 2 or more doors through which passengers enter, with the exception of vehicles of category "", a sign with the inscription "Entrance" is fixed above each door from the outside or the inscription "Entrance" is applied.

36. Above the windshield and (or) on the right side of the body along the direction of the vehicle, the full or short name of the carrier is indicated.

37. Inside the vehicle used for regular transportation of passengers and luggage, the following information is placed:

a) the name, address and telephone number of the carrier, the name of the driver, and if there is a conductor, also the name of the conductor;

b) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage;

c) seat numbers, except when the vehicle is used for regular transportation on tickets that do not indicate the seat number;

d) the cost of travel, hand luggage and baggage transportation;

e) seat indicators for passengers with children and disabled people, except when the vehicle is used for regular transportation on tickets, which indicate the seat number;

e) indicators of the locations of fire extinguishers;

g) indicators of the locations of the vehicle stop buttons;

h) emergency exit signs and rules for using such exits;

i) rules for using the vehicle or an extract from such rules.

38. In a vehicle with 2 or more doors through which passengers exit, with the exception of vehicles of category "", a sign with the inscription "Exit" is fixed above each door on the inside or the inscription "Exit" is applied.

39. Instead of the signs provided for in subparagraphs "d" - "h" of paragraph 37 of these Rules, the use of appropriate symbolic images (pictograms) is allowed.

40. In addition to the information specified in paragraph 37 of these Rules, other information related to the regular transportation of passengers and luggage may be placed inside the vehicle.

41. In order to conduct an inspection of compliance with the requirements for registration and equipment of vehicles provided for in paragraphs 37 and 38 of these Rules, the carrier is obliged to allow officials of the federal executive bodies authorized to carry out such an inspection into the vehicle.

42. The passage of passengers on regular transportation routes is carried out by tickets.

43. The ticket must contain mandatory details. Forms and mandatory details of tickets are presented in Appendix No. 1. Additional details are allowed on the ticket.

44. In the event that tariffs are applied on the regular transportation route that take into account the different level of service in the vehicle (the presence of air conditioning, a video recorder, a toilet, luggage racks, sun shades, individual lighting and ventilation, provision of food, newspapers, magazines, modern design and convenient placement seats, etc.), the carrier has the right to indicate on the ticket the details that determine the class of service. In this case, the carrier informs the passengers about the class of service in advance.

45. In the case of using tickets in which all or part of the details are indicated in electronic form, the carrier, when a passenger contacts him, is obliged to provide him with information about all the details of the ticket indicated in electronic form, including the expiration date of the ticket and the remaining the number of trips.

46. ​​In the case of using tickets that are recognized as valid if there is a cancellation mark, the inscription "Without a cancellation mark is invalid" is placed on them.

47. If, in accordance with the legislation of the Russian Federation, personal data on passengers are subject to transfer to automated centralized databases of personal data on passengers, regular transportation is carried out using personalized tickets.

Personalized tickets are issued on the basis of a passenger identification document in accordance with the legislation of the Russian Federation (for children under the age of 14 - birth certificates) .

48. The ticket must contain explanations for details containing abbreviations, codes or symbols. If there is not enough space on the ticket, these explanations must be brought to the attention of passengers in any accessible form.

49. Sale of tickets for travel in urban and suburban communications is carried out:

a) in vehicles (conductors or drivers);

b) at specialized points and other places where tickets are sold outside vehicles.

50. Tickets for intercity travel are sold at the ticket offices of bus stations, bus stations or other ticket sales points, and in the absence of such points - by drivers or conductors directly when passengers get into the vehicle before its departure from the stopping point.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

51. Sale of tickets for travel in intercity traffic begins at least 10 days and ends 5 minutes before the departure of the vehicle.

52. The sale of a ticket may be refused if the capacity provided for by the design of the vehicle is exceeded, or transportation is carried out only with the provision of a seat in the absence of free seats. Control over compliance with capacity standards and the availability of seats is carried out by the conductor, and in the absence of a conductor - by the driver.

53. In case of termination of the trip in the provided vehicle due to its malfunction, accident or other reasons, passengers have the right to use the purchased ticket to travel in another vehicle specified by the carrier. The transfer of passengers to another vehicle is organized by the conductor or driver of the vehicle for which tickets were purchased.

54. It is allowed to carry items as part of hand luggage, regardless of the type of packaging.

55. Ensuring the integrity and safety of hand luggage is the responsibility of the passenger. It is prohibited to place hand luggage in the places intended for sitting, in the aisle between the seats, near the entrance or exit from the vehicle, including the emergency one.

56. Carry-on baggage and baggage allowance, including free baggage, are established by the carrier, taking into account the requirements provided for in Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

57. Carriage of cabin baggage, the quantity or size of which exceeds the established free baggage allowance, is carried out if there is a receipt for the carriage of cabin baggage.

58. The receipt for the carriage of hand luggage must contain the required details, which are presented in Appendix No. 2. Additional details may be placed on the receipt, taking into account the special conditions for the regular transportation of passengers and baggage.

59. Luggage handed over to the carrier shall be transported in the luggage compartment of the vehicle carrying the passenger, or separately from the passenger by a luggage car.

60. Loading and unloading of luggage carried in the luggage compartments of vehicles is carried out by the passenger.

61. Baggage is accepted for transportation without opening the container or packaging.

62. Fetid and dangerous (flammable, explosive, toxic, corrosive and other) substances, cold steel and firearms without covers and packaging, as well as things (objects) that pollute vehicles or clothes are not allowed for carriage as baggage and transportation as hand luggage passengers. It is allowed to carry animals and birds as hand luggage in cages with a solid bottom (baskets, boxes, containers, etc.), if the dimensions of these cages (baskets, boxes, containers, etc.) meet the requirements provided for in paragraph 56 of these Rules.

63. Tare and packaging must ensure the integrity and safety of baggage during the entire period of transportation.

64. Transportation of foodstuffs, including perishable products, in luggage compartments of vehicles and luggage cars without maintaining the temperature regime is carried out under the responsibility of the sender without declaring the value of this luggage.

65. Delivery of baggage to the carrier is issued by a baggage receipt.

66. The baggage receipt must contain the required details. Forms and mandatory details of baggage receipts are presented in Appendix No. 3. Additional details may be placed on the baggage receipt, taking into account the special conditions for the regular transportation of passengers and baggage.

67. A baggage tag is attached to each piece of baggage, a copy of which is issued to the passenger.

68. When checking in baggage with declared value for carriage, the declared value of the baggage, as well as the amount of the additional fee for accepting baggage with declared value for carriage, shall be indicated in the baggage receipt.

69. When checking in several pieces of baggage for transportation, the passenger has the right to indicate in the baggage receipt the declared value of each piece or the total amount of the declared value of all pieces.

70. Baggage is issued to the person who has presented the baggage receipt and the baggage tag. In case of loss of the baggage receipt or baggage tag, baggage may be issued to a person who proves his right to it by indicating in writing the exact characteristics of the items included in the baggage.

71. At the request of the passenger, baggage may be issued to him along the route, if the time of the vehicle’s parking at the stopping point where the passenger wishes to receive his baggage, and the conditions for loading the luggage compartment of the vehicle allow this to be done. At the same time, the passenger is obliged to warn the driver in advance of the desire to receive luggage along the route. In the case of issuing baggage to the passenger on the way, money for the untraveled distance is not returned.

72. Acceptance of baggage for transportation by a luggage car is made upon presentation of a ticket.

73. Baggage checked in for carriage by a baggage car must not impede loading and placement in the baggage car, or cause damage to the baggage of other passengers.

74. Baggage, the packaging of which has flaws that do not cause fear of loss or damage, may be accepted for carriage by a luggage car, indicating these flaws in the transportation documents.

75. Luggage delivered by a luggage car is issued at the point of destination no later than the day the passenger arrives at this point in accordance with the contract for the carriage of the passenger.

76. For the storage of baggage not claimed at its destination for more than a day from the date of its delivery by a luggage car (incomplete days are considered full), a fee is charged in the amount established by the carrier. If the luggage arrived at the destination before the passenger, no fee for storage of such luggage from the day of its delivery until the day following the day of the passenger's arrival is charged.

77. If loss, shortage of pieces or damage (spoilage) of baggage is detected, the carrier, at the request of the person who presented the baggage receipt and baggage tag, draws up a commercial act in 2 copies, one of which is handed over to the specified person for filing a claim with the carrier.

78. If the baggage, for the loss or shortage of which the carrier paid the appropriate compensation, is subsequently found, this baggage is returned to the bearer of the commercial act, subject to the return of the money previously paid to him for the loss or shortage of this baggage.

79. Refunds for travel, baggage transportation and hand luggage are made at the ticket sales point where the passenger purchased the ticket, as well as at other ticket sales points specified by the carrier.

80. Money is issued to the passenger against his receipt in the statements for the acceptance of tickets, baggage receipts and receipts for the carriage of hand luggage, which indicate the date and number of the route of regular transportation, the number and cost of the ticket, baggage receipt and receipt for the carriage of hand luggage.

81. The redemption of a ticket, a baggage receipt and a receipt for the carriage of hand luggage is confirmed by the signature of the cashier of the ticket sales point.

82. The availability of tickets, baggage receipts and receipts for the carriage of hand luggage by passengers is controlled by officials, authorized carriers, as well as other persons who are entrusted with such control in accordance with federal laws or laws of the constituent entities of the Russian Federation (hereinafter referred to as the controller).

If regular transportation is carried out using personalized tickets provided for in clause 47 of these Rules, passengers boarding a vehicle is carried out upon presentation to the controller of a personalized ticket, as well as a document proving the identity of the passenger in accordance with the legislation of the Russian Federation (for children under the age of 14 years - certificates of birth), on the basis of which a personalized ticket was issued (the paragraph was additionally included from September 24, 2011 by Decree of the Government of the Russian Federation of September 7, 2011 N 757).

83. A person without a ticket is:

a) found during a check in a vehicle without a ticket;

b) presenting a ticket without a mark of cancellation, if cancellation of the ticket is mandatory;

c) presenting a fake ticket;

d) presenting a ticket, the validity of which has expired or in which the surname and number of the identity document are indicated, which do not correspond to the surname and number indicated in the identity document presented by this person;

e) presenting a previously used ticket;

f) presenting a ticket intended for a person who has been granted an advantage in paying for the fare, and who does not have a document confirming the right to provide the said advantage.

84. A person who is a stowaway pays for travel from the point of landing to the point of destination in the manner prescribed by the carrier. If the said person declares a desire to leave the vehicle, the fare to the point where such person leaves the vehicle is subject to payment. If it is not possible to determine the point of departure, the fare is calculated from the starting point of departure of the vehicle.

85. A ticket intended for a person who has been granted an advantage in paying for travel, if a document confirming the right to this advantage is not provided, is withdrawn. Withdrawal of a ticket is documented by an act, the first copy of which is handed over to the person who presented the said ticket.

86. In the case of transportation of children traveling with a passenger, controllers have the right to require such a passenger to present documents confirming the age of the child (birth certificate or passport of the parents with a record of the birth of the child).

87. In the event that baggage or carry-on baggage is found in the vehicle, the carriage or carriage of which is subject to payment and for which a baggage receipt or a receipt for the carriage of hand baggage is not issued, the owner of this baggage or this carry-on baggage is obliged to pay for their transportation from the point of boarding to the point of destination in the manner prescribed by the carrier. If the owner of the said baggage or the said carry-on baggage declares a desire to leave the vehicle, the carriage of the baggage or the carriage of hand baggage to the point where this owner leaves the vehicle is subject to payment. If it is not possible to determine the pick-up point, the cost of carriage of baggage or carry-on baggage is calculated from the starting point of departure of the vehicle.

88. Payment of the cost of travel, carriage of baggage and carriage of hand luggage, provided for in paragraphs 84 and 87 of these Rules, does not exempt from paying fines for ticketless travel, carriage of baggage without payment and carriage of hand luggage in excess of the established free baggage allowance established by the Code of the Russian Federation on Administrative offenses and laws of subjects of the Russian Federation.

III. Transportation of passengers and luggage on request

89. Transportation of passengers and baggage on request is carried out by a vehicle provided on the basis of a charter agreement, the terms of which are determined by agreement of the parties in accordance with Article 27 of the Federal Law "Charter of Motor Transport and Urban Ground Electric Transport".

90. The charter agreement may provide for the use of vehicles for the transportation of a certain circle of persons or an indefinite number of persons.

91. A charter agreement providing for the use of vehicles for the transportation of a certain circle of persons establishes the procedure for allowing these persons to board the vehicle in accordance with paragraph 92 of these Rules.

92. Boarding of persons specified in the charter agreement in a vehicle provided for the charter transportation of passengers and luggage is carried out upon presentation by the said persons to the charterer of documents (service ID, tour voucher, etc.) certifying their right to travel in this vehicle, and (or) in accordance with the list of passengers presented to the charterer by the charterer.

93. A charter agreement may be concluded in the form of an order for the provision of a vehicle for the carriage of passengers and baggage, drawn up by the charterer. The specified work order must contain the required details, which are presented in Appendix No. 4. In the work order for the provision of a vehicle for the carriage of passengers and luggage, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage on orders.

94. The charter agreement or a copy thereof, as well as an order-order for the provision of a vehicle for the carriage of passengers and luggage, if the charter agreement is concluded in the form of the specified order-order, are with the driver from the beginning to the end of the carriage of passengers and luggage on order and are presented without fail at the request of officials of federal executive bodies authorized to exercise control over the availability of such documents in drivers.

95. A vehicle provided for the carriage of passengers and luggage by order is issued with signs with the inscription "Custom" placed:

a) above the windshield of the vehicle and (or) in the upper part of the windshield;

b) on the right side of the body in the direction of the vehicle;

c) on the rear window of the vehicle.

96. The height of the plate placed on the windshield must not exceed 140 mm, and the height of the plate placed on the windshield of vehicles of category "" - the minimum distance between the upper edge of the windshield and the upper boundary of the zone of its cleaning with a windshield wiper.

97. Above the windshield and (or) on the right side of the body in the direction of the vehicle, the short name of the charterer is indicated.

98. If the charter agreement provides for the use of vehicles for the transportation of an indefinite number of persons, a route indicator is installed on the right side of the body along the direction of the vehicle, on which the names of the initial and final, as well as intermediate stopping points of the route (if any) are affixed.

99. Points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons are equipped with signs, which contain the following information:

a) a symbolic image of a vehicle (bus, trolley bus and tram) used to transport passengers and luggage on request;

b) the names of the final and intermediate points of embarkation (disembarkation) of passengers;

c) the time of the beginning and end of the movement of vehicles along the route;

d) timetable (for the transportation of passengers and baggage carried out according to the schedule);

e) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.

100. Passenger embarkation (disembarkation) points used for transportation of an indefinite number of persons may be combined with stopping points of regular transportation routes.

101. In addition to the information specified in paragraph 99 of these Rules, other information related to the carriage of passengers and baggage on orders may be placed on the signs of the points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons.

IV. Transportation of passengers and luggage by passenger taxi

102. Transportation of passengers and luggage by passenger taxi is carried out on the basis of a public charter agreement concluded by the charterer directly with the driver of the passenger taxi or by accepting the charterer's order for execution by the charterer.

103. The charterer's order is accepted using any means of communication, as well as at the location of the charterer or his representative.

104. The charterer is obliged to register the charterer's order accepted for execution in the registration log by entering the following information into it:

a) order number;

b) date of acceptance of the order;

c) date of completion of the order;

d) the place of delivery of a passenger taxi;

e) the brand of a passenger taxi, if the charter agreement provides for the charterer to choose a brand of a passenger taxi;

f) the planned time for the delivery of a passenger taxi.

105. In addition to the information specified in paragraph 104 of these Rules, the registration log may include other information related to the transportation of passengers and luggage by passenger taxis.

106. The number of the order accepted for execution is communicated to the charterer.

107. Upon the arrival of a passenger taxi to the place of its delivery, the charterer informs the charterer of the location, state registration plate, make and color of the body of the passenger taxi, as well as the last name, first name and patronymic of the driver and the actual time of delivery of the passenger taxi.

108. A passenger taxi, when traveling to a place of permanent parking after the end of the working day, can be provided for transportation only to a destination located near the place of permanent parking.

109. The route for the carriage of passengers and luggage by a passenger taxi is determined by the charterer. If the specified route is not defined, the taxi driver is obliged to carry out transportation along the shortest route.

110. The fee for the use of a passenger taxi provided for the carriage of passengers and luggage is determined regardless of the actual mileage of a passenger taxi and the actual time of using it (in the form of a fixed fee) or on the basis of established tariffs, based on the actual distance of transportation and (or) actual time use of a passenger taxi, determined in accordance with the indications of a taximeter, which in this case is equipped with a passenger taxi.

111. The charterer issues to the charterer a cash receipt or a receipt in the form of a strict accountability form confirming payment for the use of a passenger taxi. The specified receipt must contain the required details, which are presented in Appendix No. 5. In the receipt for payment for the use of a passenger taxi, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage by passenger taxis.

112. In a passenger taxi, it is allowed to carry as hand luggage things that freely pass through doorways, do not pollute or spoil the seats, do not interfere with the driver to drive a passenger taxi and use rear-view mirrors.

113. Luggage is transported in the luggage compartment of a passenger taxi. Baggage dimensions must allow it to be carried with the luggage compartment lid closed.

114. It is prohibited to transport smelly and dangerous (flammable, explosive, toxic, corrosive, etc.) substances, cold steel and firearms without covers and packaging, things (objects) that pollute vehicles or passengers' clothes in passenger taxis. It is allowed to carry muzzled dogs in passenger taxis with leashes and bedding, small animals and birds in cages with a blank bottom (baskets, boxes, containers, etc.), if this does not prevent the driver from driving a passenger taxi and using rear-view mirrors.

115. A passenger taxi is equipped with an orange identification lamp, which is installed on the roof of the vehicle and turns on when the passenger taxi is ready to carry passengers and luggage.

116. A color scheme is applied to the body of a passenger taxi, which is a composition of squares of a contrasting color arranged in a checkerboard pattern.

117. The following information is placed on the front panel of a passenger taxi to the right of the driver:

a) full or short name of the charterer;

b) terms of payment for the use of a passenger taxi;

c) driver's business card with a photo;

d) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.

118. In a passenger taxi, there must be rules for using the corresponding vehicle, which are provided to the charterer at his request.

119. A passenger taxi going to a permanent parking place is equipped with a sign with the inscription "To the park", which is placed at the top of the windshield. The height of this plate must not exceed 140 mm.

120. In order to verify compliance with the requirements for registration and equipment of passenger taxis, provided for in paragraphs 110, 117 and 118 of these Rules, the charterer is obliged to allow officials to enter the passenger taxi   public authorities   authorized to carry out such verification.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

121. Parking of passenger taxis is equipped with an information plate containing the following information:

a) the inscription "Taxi rank";

b) operating hours of the taxi rank;

c) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.

V. Forgotten and found things

122. Persons who have found forgotten things in a vehicle or on the territory of a bus station, bus station are obliged to inform the conductor (driver) or an authorized official of the owner of the bus station, bus station  .
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

123. Conductor (driver) or authorized   , who received a message about the discovery of forgotten things, organize a check for the absence of objects in these things that threaten the life and health of passengers, workers in road transport and urban ground electric transport.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

124. If the check does not establish the presence in the forgotten things of items that threaten the life and health of passengers, workers of road transport and urban surface electric transport, the conductor (driver) or authorized   official of the owner of the bus station, bus station   who organized such a check, draw up an act of a general form with a detailed description of the appearance of the found things and the circumstances of their discovery. A copy of the act is issued to the person who discovered the forgotten things.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

125. The conductor (driver) transfers the things forgotten and found in the vehicle together with the act against receipt for storage to the authorized   to the official of the owner of the bus station, bus station  , which is located at the end point of the regular transportation route, or an authorized officer of the carrier or charterer.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

126. Found and unclaimed things after the expiration of the deadline set by the owner of the bus station, bus station, carrier or charterer are subject to sale in the manner prescribed by Part 10 of Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport" .
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

127. If, at the end of the trip in intercity traffic, the passenger, who arrived at the intermediate stopping point of the transportation route, finds that he has forgotten things in the vehicle, this passenger has the right to contact the duty officer   any bus station, bus station   where the vehicle stops. The duty officer of the bus station, bus station, at the written request of the passenger, is obliged to immediately send a telegram, fax, e-mail or telephone message to the nearest bus station, bus station on the route of the vehicle, indicating in them the place occupied by the passenger, a description of the forgotten things and the requirement to send them to location of the passenger. In such cases, all costs associated with the return of things (sending a telegram, fax or telephone message, packaging, transportation, etc.) are made at the expense of their owner.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

128. A person who has demanded the release of found items must prove his right to them by indicating in writing the exact characteristics of the items.

129. Upon receipt of things, the person who requested their issuance must pay for the services provided to him by the owner of the bus station, bus station, carrier or charterer who issued the found things, as well as issue a receipt for receiving the things, indicating in it his permanent place of residence and the number of the document certifying his personality.
(Paragraph as amended, entered into force on December 6, 2013 by Decree of the Government of the Russian Federation of November 26, 2013 N 1073.

VI. The procedure for filing claims and drawing up acts

130. The circumstances that are the basis for the liability of carriers, charterers, charterers and passengers in the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are certified by commercial acts and acts of a general form.

131. A commercial act is drawn up when the following circumstances are revealed:

a) non-compliance of the name and number of pieces of baggage with the data specified in the baggage receipt;

b) damage (spoilage) of baggage;

c) absence of baggage indicated in the baggage receipt;

d) discovery of unclaimed baggage.

132. A commercial act is drawn up by the carrier on the day when circumstances are discovered that are subject to execution by an act. If the commercial act cannot be drawn up within the specified period, it must be drawn up within the next day.

133. The commercial act is drawn up in 2 copies and filled out without blots and any corrections.

134. A commercial act must contain the following information:

a) a description of the condition of the baggage and the circumstances under which it was found to be unsafe;

b) data on whether the luggage was loaded, stowed and secured correctly;

c) a description of the violation of the requirements for loading, stowage or securing baggage.

135. The commercial act is signed by the carrier, as well as by the passenger, if he participates in the baggage check. At the request of the passenger, the carrier is obliged to issue a commercial act within 3 days. If the carrier refuses to draw up a commercial act or if a commercial act is drawn up in violation of the established requirements, the passenger submits to the carrier a statement about such violations in writing. The carrier is obliged to give the passenger a reasoned response to the application within 3 days. If the validity of the application is confirmed, the passenger will not be charged for storing luggage during the time spent on drawing up a commercial act.

136. If other circumstances not provided for in paragraph 131 of these Rules are revealed, acts of a general form are drawn up.

137. Claims arising in connection with the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are presented to carriers or charterers at their location.

138. The following documents are attached to the claim, confirming the applicant's right to file a claim, or their duly certified copies:

a) a commercial act - in case of damage, shortage or damage to the baggage accepted for transportation;

b) an act of a general form - in case of delay in the delivery of baggage or termination of the carriage of passengers and baggage on order at the initiative of the charterer;

c) a ticket - in case of delay in departure or late arrival of a vehicle that performs regular transportation of passengers and luggage in intercity traffic;

d) a charter agreement or a work order for the provision of a vehicle for the carriage of passengers and luggage - in case of failure to provide a vehicle for the carriage of passengers and luggage on order.

Annex N 1. Forms and mandatory details of tickets

Appendix No. 1

luggage by road
and urban terrestrial
electric transport

1. The following forms of tickets are allowed:

a) form N 1 - a single ticket for travel in suburban and intercity traffic with a fixed date and time of departure;

b) form N 2 - a single ticket for travel in urban and suburban traffic with an open date of departure within the specified period;

c) form N 3 - a single ticket for travel in urban and suburban traffic in the vehicle in which the ticket was purchased;

d) form No. 4 - a long-term ticket for travel in urban and suburban traffic, granting the right to a fixed number of trips during the specified period of validity;

e) form N 5 - a long-term ticket for travel in urban and suburban traffic, giving the right to travel within a fixed amount;

f) form N 6 - a long-term ticket for travel in urban and suburban traffic, granting the right to an unlimited number of trips during the specified period of validity;

g) form N 7 - a single personalized ticket.

2. A ticket in form No. 1 must include the following mandatory details:

d) ticket validity area;

e) date of departure;

f) time of departure;

g) date of arrival;

h) time of arrival;

i) place;

j) amount;

k) date of ticket sale;

l) time of ticket sale.

3. A ticket in form No. 2 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) period of use of the ticket;

e) ticket validity area;

f) ticket price.

4. A ticket in form No. 3 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) ticket price.

5. A ticket in form No. 4 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) the number of trips;

e) the period of use of the ticket;

e) the validity period of the ticket;

g) ticket validity area;

h) ticket price;

i) the number of unused trips.

6. A ticket in form No. 5 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) the deposited amount;

e) ticket validity area;

e) the balance of the deposited amount.

7. Ticket in form N 6 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) ticket validity period;

e) ticket validity area;

f) ticket price.

8. A ticket in form No. 7 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) last name, first name and patronymic of the passenger;

d) date of birth of the passenger;
(Subparagraph as amended, put into effect on June 19, 2014 by Decree of the Government of the Russian Federation of June 9, 2014 N 528.

e) the type and number of the document that certifies the identity of the passenger and for which the ticket is purchased;

f) type of vehicle transporting the passenger;

g) ticket validity area;

h) date of departure;

i) departure time;

j) date of arrival;

k) time of arrival;

m) place;

m) amount;

n) date of ticket sale;

o) time of ticket sale;

p) gender of the passenger;
Decree of the Government of the Russian Federation of June 9, 2014 N 528)

c) the nationality of the passenger.
(The subparagraph was additionally included from June 19, 2014 by the Decree of the Government of the Russian Federation of June 9, 2014 N 528)

9. If the ticket is intended for the travel of citizens who, in accordance with the legislation of the Russian Federation, have been granted benefits in paying for travel, the requisite "name, series and number of the ticket" must indicate that certain groups of citizens can use it.

10. The requisite "name of the organization that issued the ticket" shall indicate the name of the carrier (if the ticket is valid on regular transportation routes served only by the relevant carrier) or the organization authorized to organize regular transportation of passengers and baggage (if the ticket is valid on routes serviced by multiple carriers).

11. The requisite "type of vehicle transporting a passenger" shall indicate 1 or several types of vehicles transporting a passenger.

12. The requisite "ticket validity area" indicates the numbers of regular transportation routes on which the corresponding ticket is accepted for payment (if the ticket is intended for travel between any stopping points of the indicated routes), or the numbers of the indicated routes and the name of the boarding (disembarkation) point passenger or departure and arrival zones (if the ticket is intended for travel between the specified stopping points of the specified routes or specified zones).

13. The requisite "ticket use period" indicates the date after which the ticket is recognized as invalid even if it has never been used to make a trip.

14. The attribute "validity period of the ticket" indicates the month, quarter and year (if the ticket is intended for an unlimited number of trips during the specified period of time) or the period during which the ticket can be used (indicating the day of the first trip), and expiration date of the ticket (in case the ticket is intended for a fixed number of trips during the specified period).

15. To indicate route numbers, the entry "valid on routes with numbers ___________________" or "on routes with numbers _______________ is invalid" is used.

16. The "date of departure" attribute shall indicate the day, month and year of departure of the vehicle from the point of departure according to the schedule.

17. The "time of departure" attribute indicates the hours and minutes of departure of the vehicle from the point of departure according to the schedule.

18. The "date of arrival" attribute shall indicate the day, month and year of arrival of the vehicle at the destination according to the schedule.

19. The "arrival time" attribute indicates the hours and minutes of the vehicle's arrival at the destination according to the schedule.

20. In the requisite "seat" the number of the seat in the vehicle is indicated or the entry "w / m" is made (without a seat).

21. The attribute "number of trips" indicates the total number of paid one-time trips.

22. The "amount" attribute shall indicate the amount in rubles and kopecks, taking into account the paid fare.
(Paragraph as amended, put into effect on May 25, 2013 by Decree of the Government of the Russian Federation of May 14, 2013 N 411.

23. The requisite "ticket price" shall indicate the funds collected from the passenger for travel in rubles and kopecks.

24. The "paid amount" attribute indicates the amount in rubles and kopecks paid when selling a ticket or when replenishing an earlier paid amount.

25. The requisite "information on completed trips" shall indicate the date of each completed trip (for tickets for a fixed number of trips) or the date, point of embarkation or departure zone, point of disembarkation or arrival zone and the cost of each completed trip, and if the fare is paid regardless from the distance of transportation, - the date and cost of each completed trip (for tickets with the number of trips within a fixed amount).

26. The "number of unused trips" variable indicates the current date (day, month) and the number of unused paid trips.

27. The "balance of the deposited amount" variable shall indicate the date (day, month) and the unspent part of the deposited amount in rubles and kopecks.

28. The requisite "date of sale of the ticket" shall indicate the day, month and year of the sale of the ticket.

29. In the requisite "ticket sale time" the hours and minutes of ticket sale are indicated.

Appendix N 2. Mandatory details of the receipt for the carriage of hand luggage

Appendix No. 2
to the Rules for the carriage of passengers and
luggage by road
and urban terrestrial
electric transport

1. The receipt for the carriage of hand luggage must include the following mandatory details:

a) name, series and number of the hand baggage receipt;

b) the name of the organization that issued the receipt for hand luggage;

c) type of vehicle carrying carry-on baggage;

d) number of seats;

e) the cost of hand luggage.

2. In the requisite "name, series and number of the receipt for the carriage of hand luggage" the entry "Receipt for the carriage of hand luggage, series ____, number ___________" is made.

3. The requisite "name of the organization that issued the receipt for the carriage of hand luggage" shall indicate the name of the carrier (in the event that the receipt for the carriage of hand luggage is valid on regular transportation routes served only by the corresponding carrier) or an organization authorized to organize regular transportation of passengers and baggage ( if the hand baggage receipt is valid on routes operated by more than one carrier).

4. The requisite "type of vehicle carrying carry-on baggage" shall indicate 1 or several types of vehicles carrying carry-on baggage.

5. The "number of seats" attribute indicates the number of paid pieces of hand luggage.

6. In the props "cost of carrying hand luggage" shall be indicated the funds collected from the passenger in rubles and kopecks for the carriage of hand luggage.

Appendix N 3. Forms and mandatory details of baggage checks

Appendix No. 3
to the Rules for the carriage of passengers and
luggage by road
and urban terrestrial
electric transport

1. The following forms of baggage checks may be used:

a) form N 1 - for the carriage of luggage in the luggage compartment of a vehicle that carries passengers;

b) form N 2 - for the carriage of luggage by luggage cars.

2. Baggage check in form N 1 must include the following mandatory details:

d) point of departure;

e) destination;

f) the number of seats;

g) the declared value of the luggage;

h) the declared value of a piece of baggage;

i) the cost of baggage transportation;

j) additional fee;

k) position, surname, initials and signature of the person who accepted the baggage;

l) position, surname, initials and signature of the person authorized to conduct settlements.

3. Baggage check in form No. 2 must include the following mandatory details:

a) name, series and number of the baggage check;

b) the name of the organization that issued the baggage check;

c) type of vehicle transporting luggage;

d) point of departure;

e) date of departure;

f) time of departure;

g) destination;

h) date of arrival;

i) time of arrival;

j) the number of pieces of baggage;

k) declared value of luggage;

l) declared value of a piece of baggage;

m) the cost of baggage transportation;

n) additional fee;

o) position, surname, initials and signature of the person who accepted the baggage;

p) position, surname, initials and signature of the person authorized to conduct settlements.

4. In the requisite "name, series and number of the baggage receipt" the entry "Baggage receipt, series _______, number __________" is made.

5. The requisite "name of the organization that issued the baggage receipt" shall indicate the name, address, telephone number and TIN of the carrier.

6. The requisite "point of departure" shall indicate the name of the stopping point at which the luggage is presented for transportation.

7. The "date of departure" attribute indicates the day, month and year of departure of the baggage from the point of departure according to the schedule.

8. The "time of departure" attribute indicates the hours and minutes of baggage departure from the point of departure according to the schedule.

9. The requisite "destination" shall indicate the name of the stopping point, to which the luggage follows.

10. The "date of arrival" attribute indicates the day, month and year of arrival of the luggage at the destination according to the schedule.

11. The "arrival time" attribute indicates the hours and minutes of baggage arrival at the destination according to the schedule.

12. The requisite "number of pieces of baggage" indicates the number of paid pieces of baggage.

13. In the requisite "declared value of luggage" the total amount of the declared value of luggage in rubles and kopecks shall be indicated in figures and words.

14. In the requisite "declared value of a piece of baggage" the declared value of each piece of baggage in rubles and kopecks shall be indicated in figures and words.

15. In the "cost of baggage transportation" variable, in figures and words, the funds collected from the passenger in rubles and kopecks for the carriage of baggage, including the amount of the additional fee for accepting baggage with declared value for carriage, are indicated.

16. In the "additional fee" variable, the amount of the additional fee for acceptance for transportation of baggage with a declared value in rubles and kopecks shall be indicated in figures and words.

17. The requisite "position, surname, initials and signature of the person who accepted the baggage" shall indicate the position, surname and initials of the person authorized to accept the baggage for transportation, and his signature shall be affixed.

18. The requisite "position, surname, initials and signature of the person authorized to carry out settlements" shall indicate the position, surname and initials of the person authorized to carry out settlements for the carriage of baggage, and his signature shall be affixed.

Appendix N 4. Mandatory details of the order-work for the provision of a vehicle for the carriage of passengers and luggage

Appendix No. 4
to the Rules for the carriage of passengers and
luggage by road
and urban terrestrial
electric transport

1. An order-order for the provision of a vehicle for the carriage of passengers and baggage must contain the following mandatory details:

a) the name of the document and the date of its execution (day, month and year);

b) the name, address, telephone number and TIN of the charterer, and if the charterer is an individual, the surname, initials, passport details, address and telephone number of the charterer;

c) name, address, telephone number and TIN of the charterer;

d) brand of the vehicle and its state registration plate;

e) last names and initials of drivers;

f) the address of the point of delivery of the vehicle, the date and time of delivery of the vehicle to this point;

g) the names of the final and intermediate points of the route, where the vehicle is supposed to stop en route;

h) the cost of using the provided vehicle in rubles and kopecks;

i) position, surname, initials and signature of the person authorized to make payments for the use of the provided vehicle;

j) hours and minutes of arrival of the vehicle at the point of delivery;

k) hours and minutes of departure of the vehicle after completion of transportation;

l) the number of passengers carried;

m) position, surname, initials and signature of the charterer or a person authorized by him, certifying the execution of the work order.

Appendix N 5. Mandatory details of the receipt for payment for the use of a passenger taxi

Appendix No. 5
to the Rules for the carriage of passengers and
luggage by road
and urban terrestrial
electric transport

1. The receipt for payment for the use of a passenger taxi must include the following mandatory details:

a) the name, series and number of the receipt for payment for the use of a passenger taxi;

b) the name of the charterer;

c) the date of issue of the receipt for payment for the use of a passenger taxi;

d) the cost of using a passenger taxi;

e) last name, first name, patronymic and signature of the person authorized to conduct settlements.

2. In the requisite "name, series and number of the receipt for payment for the use of a passenger taxi" the entry "Receipt for payment for the use of a passenger taxi, series ____, number ___________" is made. The series and number are printed in a typographical way.

3. The prop "name of the charterer" shall indicate the name, address, telephone number and TIN of the charterer.

4. The requisite "date of issue of a receipt for payment for the use of a passenger taxi" shall indicate the day, month and year of issuance of a receipt for payment for the use of a passenger taxi.

5. In the requisite "cost of using a passenger taxi" the funds collected from the charterer in rubles and kopecks for the use of a passenger taxi shall be indicated in figures and in words. If the payment for the use of a passenger taxi is carried out on the basis of tariffs for the distance of transportation and (or) the time of using a passenger taxi, the indications of the taximeter are indicated, on the basis of which the cost of using a passenger taxi is calculated.


Revision of the document, taking into account
changes and additions prepared

Published March 11, 2009 Effective March 19, 2009

In accordance with Article 3 of the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", the Government of the Russian Federation decides:

1. Approve the attached Rules for the carriage of passengers and baggage by road and urban surface electric transport.

2. Recognize as invalid:

The Charter of Road Transport of the RSFSR, approved by the Resolution of the Council of Ministers of the RSFSR of January 8, 1969 No. 12 (SP RSFSR, 1969, No. 2 and 3, Art. 8);

Decree of the Council of Ministers of the RSFSR of November 28, 1969 N 648 "On changing and invalidating the decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Motor Transport and Highways of the RSFSR" (SP RSFSR, 1969, N26, Art. 141);

Decree of the Council of Ministers of the RSFSR of September 17, 1974 N 510 "On the liability of motor transport enterprises and organizations, consignors and consignees for the improper use of containers in the carriage of goods by road" (SP RSFSR, 1974, N 24, art. 134);

Decree of the Council of Ministers of the RSFSR of May 1, 1980 N253 "On Amendments to the Charter of Road Transport of the RSFSR" (SP RSFSR, 1980, N 13,

Decree of the Council of Ministers of the RSFSR No. 101 of March 20, 1984 (SP RSFSR, 1984, No. 7, Art. 57);

Decree of the Council of Ministers of the RSFSR of November 18, 1988 N474 "On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations" (SP RSFSR, 1988, N 23, art. 135);

Decree of the Council of Ministers of the RSFSR No. 98 of February 18, 1991 "On increasing the amount of fines for excessive downtime of vehicles and delays in containers, as well as on changing the Charter of Motor Transport of the RSFSR" (SP RSFSR, 1991, No. 12, Art. 156);

Decree of the Government of the Russian Federation of May 26, 1992 N 347 "On strengthening the responsibility of consignors, consignees, railways, shipping companies, ports (piers), motor transport enterprises and organizations for violations of obligations for the carriage of goods" (Rossiyskaya Gazeta, 1992, May 30) ;

Decree of the Government of the Russian Federation of February 12, 1994 N 95 "On increasing the amount of fines for the carriage of goods by rail, river and road transport" (Collected Acts of the President and Government of the Russian Federation, 1994, N 8, Art. 597);

Decree of the Government of the Russian Federation of April 28, 1995 N 433 "On increasing the amount of fines for the carriage of goods by water and road transport" (Collected Legislation of the Russian Federation, 1995,

No. 19, Art. 1762);

paragraph 5 of the amendments and additions that are made to the resolutions of the Government of the Russian Federation on issues of railway transport, approved by the Decree of the Government of the Russian Federation of August 8, 2003 N 476 (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2003, N 33, Art. 3270).

3. In the Regulation on the implementation of cash settlements and (or) settlements using payment cards without the use of cash registers, approved by Decree of the Government of the Russian Federation of May 6, 2008 N 359 "On the procedure for making cash settlements and (or) settlements using payment cards without the use of cash registers" (Sobraniye zakonodatelstva Rossiyskoy Federatsii, 2008, N 19, art. 2191):

a) in the first paragraph of clause 3 the words "clauses 5 and 6" shall be replaced by the words "clauses 5-6";

b) add paragraph 5 as follows:

"5. Documents used in the provision of services for the carriage of passengers and baggage by road and urban ground electric transport must contain the details established by the Rules for the carriage of passengers and baggage by road and urban ground electric transport.";

c) clause 8 shall be stated in the following wording:

"8. When filling out the form of the document, at least 1 copy must be provided at the same time, or the form of the document must have detachable parts, except for the following cases:

a) regulatory legal acts of the federal executive authorities specified in paragraphs 5 and 6 of these Regulations establish a different procedure for filling out the document form;

b) all the details of the document are filled in in a typographical way during the preparation of the document form;

c) all or part of the details of the document are indicated in electronic form.".

Chairman of the Government of the Russian Federation
V. Putin

Rules for the carriage of passengers and baggage by road and urban ground electric transport

I. General provisions

1. These Rules establish the procedure for organizing various types of transportation of passengers and baggage provided for by the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", including requirements for carriers, charterers and owners of transport infrastructure facilities, the conditions for such transportation, as well as the conditions for providing means of transport for such transport.

2. The terms used in these Rules mean the following:

"bus station" - a transport infrastructure facility, which includes a complex of buildings and structures located on a specially designated area, designed to provide services to passengers and carriers in the course of regular transportation of passengers and luggage;

"luggage car" - a vehicle carrying luggage separately from passengers;

"commercial act" - a document certifying the shortage, damage or damage to luggage;

"conductor" - an official who sells tickets in a vehicle;

"passenger taxi" - a vehicle of category "M1" used for the transport of passengers and luggage in accordance with a public charter agreement;

"taximeter" - equipment designed to calculate the cost of transporting passengers and luggage by passenger taxi based on the established tariffs per unit of mileage and (or) unit of time for using the vehicle;

"vehicle of category "M1" - a vehicle that is used for the carriage of passengers and has not more than 8 seats in addition to the driver's seat;

"vehicle of category "M2" - a vehicle that is used for the carriage of passengers, has more than 8 seats in addition to the driver's seat and the maximum mass of which does not exceed 5 tons;

"M3 category vehicle" means a vehicle used for the carriage of passengers, which, in addition to the driver's seat, has more than 8 seats and whose maximum mass exceeds 5 tons.

II. Regular transportation

3. Regular transportation of passengers and baggage is carried out according to schedules.

4. The schedule of regular transportation of passengers and luggage (hereinafter - the schedule) is compiled for each stopping point of the regular transportation route, which provides for the mandatory stop of the vehicle.

5. The schedule contains intervals for the departure of vehicles, including by periods of time of the day, or a time schedule for the departure of vehicles from a stopping point.

6. The timetable for intercity transportation, in addition to the information specified in paragraph 5 of these Rules, contains a time schedule for the arrival of vehicles at the stopping point.

7. The timetable is posted at all stopping points of the regular transportation route, where the mandatory stop of the vehicle is provided.

8. If the need for regular transportation of passengers and luggage depends significantly on the time of year or days of the week, the schedule may be drawn up for the summer and autumn-winter periods of the year and (or) separately for working days, weekends and holidays.

9. Changes made to the schedule are brought to the attention of the public no later than 10 days before the start of regular transportation of passengers and baggage according to the modified schedule.

10. The schedules indicate local time.

11. Stopping of vehicles for embarkation (disembarkation) of passengers is carried out at all stopping points of the regular transportation route, with the exception of stopping points at which the embarkation (disembarkation) of passengers is carried out at their request.

12. Stopping of vehicles for boarding (disembarking) passengers at their request is carried out if:

a) the passenger in the vehicle will notify the conductor or the driver in advance of the need to stop the vehicle at the appropriate stopping point;

b) there are people at the stopping point waiting for the arrival of the vehicle.

13. The driver or the conductor is obliged to warn the passengers in the vehicle in advance about the stopping points at which passengers are boarded (disembarked) at their request.

14. Stopping points are equipped with signs that determine the place where the vehicle stops for boarding (disembarking) passengers.

15. Signs (with the exception of signs at stopping points located on the territory of bus stations) contain the following information:

a) the symbol of the vehicle (bus, trolleybus, tram) used for the regular transportation of passengers and luggage;

b) the name of the stopping point;

c) numbers of regular transportation routes, which include a stopping point;

d) the name of the final stopping point of each regular transportation route;

e) the timetable for all regular transportation routes, which include a stopping point, with the exception of stopping points, in which boarding (disembarking) of passengers is carried out at their request;

f) the inscription "On demand" at the stopping points where boarding (disembarking) of passengers is carried out at their request;

g) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.

16. In addition to the information provided for in paragraph 15 of these Rules, signs may contain other information related to the regular transportation of passengers and baggage.

17. The final stopping points of regular transportation routes, at which vehicles arrive and which do not coincide with the points of departure, are equipped with “No Landing” signs.

18. Stopping points from which more than 100 passengers are departed per day, with the exception of stopping points located on the territory of bus stations, are equipped with protective equipment from atmospheric precipitation, if the land plots adjacent to the stopping point allow it.

19. A stopping point is located on the territory of the bus station if, according to the general schedule for all regular transportation routes that include this stopping point, the maximum departure interval for vehicles on one or more regular transportation routes exceeds 2 hours, and the total number of vehicles departing from the stopping point passengers on these routes are more than 1000 people per day.

20. The equipment of bus stations must comply with the requirements established by the Ministry of Transport of the Russian Federation.

21. A passenger has the right to free use of the waiting rooms and toilets located at the bus station if he has a ticket that has not expired and which provides the right to travel on the regular route from this bus station.

22. The mode of operation of the bus station must comply with the schedule of arrival and departure of vehicles. On the front side of the main building of the bus station with non-round-the-clock operation, there should be a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, or an information terminal for issuing information about the arrival and departure of vehicles.

23. The following information should be placed in the main building of the bus station:

a) a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station;

b) the scheme of location and numbering of seats in vehicles of those brands that depart from this bus station;

c) schedule of regular transportation routes;

d) rules for using the services of the bus station.

24. The general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, is posted in the ticket office or waiting room, as well as at the entrance to the main building of the bus station. The specified schedule must contain information about the arrival and departure of vehicles for each route of regular transportation, including days of the week and time (in hours and minutes):

a) the arrival of the vehicle at the bus station;

b) departure of the vehicle from the bus station;

c) the arrival of the vehicle at the final point of the regular transportation route.

25. The scheme of location and numbering of seats in vehicles of those brands that depart from this bus station is posted in the ticket office of the bus station or directly at the cash desks from the outside. This scheme indicates the location and numbering of seats.

26. The scheme of routes of regular transportation is a conditional graphic image, which indicates the route of the vehicle from the bus station to the final points of the routes of regular transportation. The specified scheme is hung out in the waiting room or the ticket office of the bus station. The following information is applied to the diagram with symbols:

a) settlements where stopping points of regular transportation routes are located;

b) numbers of regular transportation routes passing through the settlements indicated on the diagram.

27. The rules for using the services of the bus station are posted in the ticket office, waiting room and other places at the discretion of the owner of the bus station.

28. In the main building of the bus station, there are signs for the location of the main services, including the waiting room, mother and child rooms, food points, medical assistance, storage lockers, toilets, as well as places for waiting for the arrival and departure of vehicles on platforms and landing sites.

29. Vehicles used for regular transportation of passengers and luggage shall be equipped with regular transportation route indicators, which are located:

a) above the windshield of the vehicle and (or) in the upper part of the windshield;

b) on the right side of the body in the direction of the vehicle;

c) on the rear window of the vehicle.

30. On the indicator of the route of regular transportation, placed above the windshield of the vehicle and (or) in the upper part of the windshield, the names of the initial and final stopping points and the number of the route of regular transportation are affixed.

31. The height of the regular traffic route indicator placed on the windshield should not exceed 140 mm, and the height of the regular traffic route indicator placed on the windshield of vehicles of category "M3" - the minimum distance between the upper edge of the windshield and the upper boundary of its zone glass cleaner cleaning.

32. On the indicator of the route of regular transportation, placed on the right side of the body along the direction of the vehicle, the number of the route of regular transportation, as well as the names of the initial, final and main intermediate stopping points, are affixed.

33. On the indicator of the route of regular transportation, placed on the rear window of the vehicle, the number of the route of regular transportation is affixed.

34. It is allowed to use an information electronic board as an indicator of the route of regular transportation.

35. In a vehicle with 2 or more doors through which passengers enter, with the exception of vehicles of category "M2", a sign with the inscription "Entrance" is fixed above each door from the outside or the inscription "Entrance" is applied.

36. Above the windshield and (or) on the right side of the body along the direction of the vehicle, the full or short name of the carrier is indicated.

37. Inside the vehicle used for regular transportation of passengers and luggage, the following information is placed:

a) the name, address and telephone number of the carrier, the name of the driver, and if there is a conductor, also the name of the conductor;

b) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage;

c) seat numbers, except when the vehicle is used for regular transportation on tickets that do not indicate the seat number;

d) the cost of travel, hand luggage and baggage transportation;

e) seat indicators for passengers with children and disabled people, except when the vehicle is used for regular transportation on tickets, which indicate the seat number;

e) indicators of the locations of fire extinguishers;

g) indicators of the locations of the vehicle stop buttons;

h) emergency exit signs and rules for using such exits;

i) rules for using the vehicle or an extract from such rules.

38. In a vehicle with 2 or more doors through which passengers exit, with the exception of vehicles of category "M2", a sign with the inscription "Exit" is fixed above each door on the inside or the inscription "Exit" is applied.

39. Instead of the signs provided for in subparagraphs "e" - "h" of paragraph 37 of these Rules, the use of appropriate symbolic images (pictograms) is allowed.

40. In addition to the information specified in paragraph 37 of these Rules, other information related to the regular transportation of passengers and luggage may be placed inside the vehicle.

41. In order to conduct an inspection of compliance with the requirements for registration and equipment of vehicles provided for in paragraphs 37 and 38 of these Rules, the carrier is obliged to allow officials of the federal executive bodies authorized to carry out such an inspection into the vehicle.

42. The passage of passengers on regular transportation routes is carried out by tickets.

43. The ticket must contain mandatory details. Forms and mandatory details of tickets are presented in Appendix No. 1. Additional details are allowed on the ticket.

44. In the event that tariffs are applied on the regular transportation route that take into account the different level of service in the vehicle (the presence of air conditioning, a video recorder, a toilet, luggage racks, sun shades, individual lighting and ventilation, provision of food, newspapers, magazines, modern design and convenient placement seats, etc.), the carrier has the right to indicate on the ticket the details that determine the class of service. In this case, the carrier informs the passengers about the class of service in advance.

45. In the case of using tickets in which all or part of the details are indicated in electronic form, the carrier, when a passenger contacts him, is obliged to provide him with information about all the details of the ticket indicated in electronic form, including the expiration date of the ticket and the remaining the number of trips.

46. ​​In the case of using tickets that are recognized as valid if there is a cancellation mark, the inscription "Without a cancellation mark is invalid" is placed on them.

47. If, in accordance with the legislation of the Russian Federation, personal data on passengers are subject to transfer to automated centralized databases of personal data on passengers, regular transportation is carried out using personalized tickets.

48. The ticket must contain explanations for details containing abbreviations, codes or symbols. If there is not enough space on the ticket, these explanations must be brought to the attention of passengers in any accessible form.

49. Sale of tickets for travel in urban and suburban communications is carried out:

a) in vehicles (conductors or drivers);

b) at specialized points and other places where tickets are sold outside vehicles.

50. Sale of tickets for intercity travel is carried out at the box office of bus stations or other points of sale of tickets, and in the absence of such points - by drivers or conductors directly when passengers board the vehicle before its departure from the stopping point.

51. Sale of tickets for travel in intercity traffic begins at least 10 days and ends 5 minutes before the departure of the vehicle.

52. The sale of a ticket may be refused if the capacity provided for by the design of the vehicle is exceeded, or transportation is carried out only with the provision of a seat in the absence of free seats. Control over compliance with capacity standards and the availability of seats is carried out by the conductor, and in the absence of a conductor - by the driver.

53. In case of termination of the trip in the provided vehicle due to its malfunction, accident or other reasons, passengers have the right to use the purchased ticket to travel in another vehicle specified by the carrier. The transfer of passengers to another vehicle is organized by the conductor or driver of the vehicle for which tickets were purchased.

54. It is allowed to carry items as part of hand luggage, regardless of the type of packaging.

55. Ensuring the integrity and safety of hand luggage is the responsibility of the passenger. It is prohibited to place hand luggage in the places intended for sitting, in the aisle between the seats, near the entrance or exit from the vehicle, including the emergency one.

56. Carry-on and baggage allowances, including free baggage, are established by the carrier, taking into account the requirements provided for in Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

57. Carriage of cabin baggage, the quantity or size of which exceeds the established free baggage allowance, is carried out if there is a receipt for the carriage of cabin baggage.

58. The receipt for the carriage of hand luggage must contain the required details, which are presented in Appendix No. 2. Additional details may be placed on the receipt, taking into account the special conditions for the regular transportation of passengers and baggage.

59. Luggage handed over to the carrier shall be transported in the luggage compartment of the vehicle carrying the passenger, or separately from the passenger by a luggage car.

60. Loading and unloading of luggage carried in the luggage compartments of vehicles is carried out by the passenger.

61. Baggage is accepted for transportation without opening the container or packaging.

62. Fetid and dangerous (flammable, explosive, toxic, corrosive and other) substances, cold steel and firearms without covers and packaging, as well as things (objects) that pollute vehicles or clothes are not allowed for carriage as baggage and transportation as hand luggage passengers. It is allowed to carry animals and birds as hand luggage in cages with a solid bottom (baskets, boxes, containers, etc.), if the dimensions of these cages (baskets, boxes, containers, etc.) meet the requirements provided for in paragraph 56 of these Rules.

63. Tare and packaging must ensure the integrity and safety of baggage during the entire period of transportation.

64. Transportation of foodstuffs, including perishable products, in luggage compartments of vehicles and luggage cars without maintaining the temperature regime is carried out under the responsibility of the sender without declaring the value of this luggage.

65. Delivery of baggage to the carrier is issued by a baggage receipt.

66. The baggage receipt must contain the required details. Forms and mandatory details of baggage receipts are presented in Appendix No. 3. Additional details may be placed on the baggage receipt, taking into account the special conditions for the regular transportation of passengers and baggage.

67. A baggage tag is attached to each piece of baggage, a copy of which is issued to the passenger.

68. When checking in baggage with declared value for carriage, the declared value of the baggage, as well as the amount of the additional fee for accepting baggage with declared value for carriage, shall be indicated in the baggage receipt.

69. When checking in several pieces of baggage for transportation, the passenger has the right to indicate in the baggage receipt the declared value of each piece or the total amount of the declared value of all pieces.

70. Baggage is issued to the person who has presented the baggage receipt and the baggage tag. In case of loss of the baggage receipt or baggage tag, baggage may be issued to a person who proves his right to it by indicating in writing the exact characteristics of the items included in the baggage.

71. At the request of the passenger, baggage may be issued to him along the route, if the time of the vehicle’s parking at the stopping point where the passenger wishes to receive his baggage, and the conditions for loading the luggage compartment of the vehicle allow this to be done. At the same time, the passenger is obliged to warn the driver in advance of the desire to receive luggage along the route. In the case of issuing baggage to the passenger on the way, money for the untraveled distance is not returned.

72. Acceptance of baggage for transportation by a luggage car is made upon presentation of a ticket.

73. Baggage checked in for carriage by a baggage car must not impede loading and placement in the baggage car, or cause damage to the baggage of other passengers.

74. Baggage, the packaging of which has flaws that do not cause fear of loss or damage, may be accepted for carriage by a luggage car, indicating these flaws in the transportation documents.

75. Luggage delivered by a luggage car is issued at the point of destination no later than the day the passenger arrives at this point in accordance with the contract for the carriage of the passenger.

76. For the storage of baggage not claimed at its destination for more than a day from the date of its delivery by a luggage car (incomplete days are considered full), a fee is charged in the amount established by the carrier. If the luggage arrived at the destination before the passenger, no fee for storage of such luggage from the day of its delivery until the day following the day of the passenger's arrival is charged.

77. If loss, shortage of pieces or damage (spoilage) of baggage is detected, the carrier, at the request of the person who presented the baggage receipt and baggage tag, draws up a commercial act in 2 copies, one of which is handed over to the specified person for filing a claim with the carrier.

78. If the baggage, for the loss or shortage of which the carrier paid the appropriate compensation, is subsequently found, this baggage is returned to the bearer of the commercial act, subject to the return of the money previously paid to him for the loss or shortage of this baggage.

79. Refunds for travel, baggage transportation and hand luggage are made at the ticket sales point where the passenger purchased the ticket, as well as at other ticket sales points specified by the carrier.

80. Money is issued to the passenger against his receipt in the statements for the acceptance of tickets, baggage receipts and receipts for the carriage of hand luggage, which indicate the date and number of the route of regular transportation, the number and cost of the ticket, baggage receipt and receipt for the carriage of hand luggage.

81. The redemption of a ticket, a baggage receipt and a receipt for the carriage of hand luggage is confirmed by the signature of the cashier of the ticket sales point.

82. The availability of tickets, baggage receipts and receipts for the carriage of hand luggage by passengers is controlled by officials, authorized carriers, as well as other persons who are entrusted with such control in accordance with federal laws or laws of the constituent entities of the Russian Federation (hereinafter referred to as the controller).

83. A person without a ticket is:

a) found during a check in a vehicle without a ticket;

b) presenting a ticket without a mark of cancellation, if cancellation of the ticket is mandatory;

c) presenting a fake ticket;

d) presenting a ticket, the validity of which has expired or in which the surname and number of the identity document are indicated, which do not correspond to the surname and number indicated in the identity document presented by this person;

e) presenting a previously used ticket;

f) presenting a ticket intended for a person who has been granted an advantage in paying for the fare, and who does not have a document confirming the right to provide the said advantage.

84. A person who is a stowaway pays for travel from the point of landing to the point of destination in the manner prescribed by the carrier. If the said person declares a desire to leave the vehicle, the fare to the point where such person leaves the vehicle is subject to payment. If it is not possible to determine the point of departure, the fare is calculated from the starting point of departure of the vehicle.

85. A ticket intended for a person who has been granted an advantage in paying for travel, if a document confirming the right to this advantage is not provided, is withdrawn. Withdrawal of a ticket is documented by an act, the first copy of which is handed over to the person who presented the said ticket.

86. In the case of transportation of children traveling with a passenger, controllers have the right to require such a passenger to present documents confirming the age of the child (birth certificate or passport of the parents with a record of the birth of the child).

87. In the event that baggage or carry-on baggage is found in the vehicle, the carriage or carriage of which is subject to payment and for which a baggage receipt or a receipt for the carriage of hand baggage is not issued, the owner of this baggage or this carry-on baggage is obliged to pay for their transportation from the point of boarding to the point of destination in the manner prescribed by the carrier. If the owner of the said baggage or the said carry-on baggage declares a desire to leave the vehicle, the carriage of the baggage or the carriage of hand baggage to the point where this owner leaves the vehicle is subject to payment. If it is not possible to determine the pick-up point, the cost of carriage of baggage or carry-on baggage is calculated from the starting point of departure of the vehicle.

88. Payment of the cost of travel, carriage of baggage and carriage of hand luggage, provided for in paragraphs 84 and 87 of these Rules, does not exempt from paying fines for ticketless travel, carriage of baggage without payment and carriage of hand luggage in excess of the established free baggage allowance established by the Code of the Russian Federation on Administrative offenses and laws of subjects of the Russian Federation.

When carrying out the transportation of passengers in urban public transport, it is worth adhering to certain rules not only for the driver, but also for the conductor, as well as for the passenger. Let's figure out what obligations and rights are established for such categories by law.

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Passenger transportation can only be carried out if the company has the appropriate permission.

But that's not all. Both citizens who use the services of a transport company and employees of a transport organization must comply with clear rules established by regulatory documents.

Types of urban transport

  • passenger;
  • freight;
  • special.

Passenger transport is used to transport people in urban and adjacent areas for the following purposes:

  • labor;
  • business;
  • public;
  • cultural and household.

The object that determines the goals of the movement of urban people (company, theater, household institution, etc.) is the center of transport gravity.

Given the capacity, urban passenger transport can be:

  • individual - cars, motorcycles, bicycles;
  • mass or public - trams, trolleybuses, buses, subways, city railway, river trams, etc.

To improve the quality of public service, special equipment is installed in vehicles.

Individual types of vehicles have a capacity of 1 - 8 seats, public types of transport - from 18 - 20 to 230 people.

Public transport can be:

  • route- traffic is organized along the route, according to a certain number of equipped landing sites, pavilions, route signs for the population;
  • non-route- on the carriageways of streets (free traffic system) within the limits that are imposed by road signs, roadway markings and traffic lights.

The exception is fixed-route taxis. They have a capacity approximately like individual transport, and the organization of traffic is like mass passenger transport.

Freight urban transport is considered to be a vehicle that delivers goods for various purposes.

Freight urban traffic consists of trucks, the carrying capacity of which is 2 - 2.5 tons, as well as trams, trolleybuses, railway and water types of vehicles.

Responsibilities

The obligations of the conductor and the driver are prescribed in the job descriptions. But this does not mean that passengers do not have any responsibilities. Let's list what requirements are put forward by the legislation.

driver

Driver:

  1. Complies with the requirements that are established by the rules of the road, schedules and traffic patterns of the vehicle along the routes.
  2. Makes transport stops at each stopping point of routes, except for an emergency situation.
  3. Make sure that the disembarkation and embarkation of passengers is carried out when the vehicle comes to a complete stop.
  4. Must be at his workplace in the cabin of transport in clothes according to the season and closed types of shoes, in trousers.
  5. Must act in accordance with the instructions when a dangerous object is found in the cabin or upon receipt from the passenger of information about the presence of such an object.
    Required to communicate with passengers politely and correctly.

There are also restrictions:

  1. The driver does not have the right to transport an unauthorized person in the cabins of the vehicle.
  2. No smoking and no loud music in the cabin.
  3. Mobile conversations. The driver should also not be distracted by a conversation with citizens when the vehicle is moving.

Conductor

The obligations of such an employee:

  1. He collects fares.
  2. Checks whether passengers have tickets, travel tickets, documents that are presented for free travel.
  3. Provides information to the passenger about the stop and transfer point.
  4. Engaged in ensuring the safety and comfort of people while traveling by vehicle.
  5. Must be polite.
  6. Takes the necessary measures if unforeseen circumstances and accidents arise.
  7. At the final stop, he inspects the salon for the presence of forgotten things.
  8. After the shift, he hands them over to the company's dispatchers, signing the documentation.
  9. If explosive objects are found, he calls the police.

Passenger

Here are the obligations:

  1. To enter the interior of the vehicle in turn, and when leaving, do not create obstacles when closing the doors of the vehicle.
  2. At the entrance to the salon, pay the fare in accordance with the tariffs, without waiting for the driver's request.
  3. The passenger keeps the ticket and is obliged to present it at the first request from the person who performs the control.
  4. If a person has a travel allowance, then it is worth presenting the appropriate document at the entrance to the salon, without reminders.
  5. He must give way to a passenger with a child, a pregnant woman, a disabled person, an elderly citizen.
  6. Hold on to the seatback and handrail to prevent falling and injury.
  7. Monitor the location of hand luggage so that it does not interfere with other passengers.
  8. Necessarily observance of cleanliness and public order in transport, courtesy, correct relations with other citizens.
  9. Passengers must leave the vehicle after it arrives at the final stopping point.
  10. If a person finds forgotten items, it is worth notifying the driver about this.

Rights

In addition to certain rules for the carriage of passengers in public transport, rights are also established in Russia. Find out what passengers and employees of the transport company are entitled to.

Driver and conductor

Drivers and conductors have the right to:

  1. Sell ​​tickets, check documents, in the presence of which a person is entitled to enjoy benefits (but only at stopping points).
  2. Require a passenger who does not have a ticket or the right to preferential travel to leave the passenger compartment if the citizen refuses to pay for the fare.
  3. Refuse passengers to carry baggage if it will interfere with other passengers.
  4. Receive guarantees of a social nature, which are provided for by legislative provisions.
  5. To pay additional costs for rehabilitation - medical, social, professional, if harm is caused to health in an accident at work.

Passenger

Passengers can:

  1. Carry out free transportation:
    • a child who is under 7 years old (inclusive), and at the same time he is not provided with a separate seat;
    • baby carriages, sleds;
    • one pair of skis (they must be in a case or wrap);
    • rune luggage with a total width, length and height not exceeding 120 cm;
    • musical instrument in a case or case;
    • a bird or animal in a cage with a solid bottom (basket, box, container), if its size does not exceed 120 cm;
    • guide dogs (in muzzles and on leashes) that accompany a person with disabilities, if there is a document for use as a dog assistant;
    • a bicycle (on the rear areas of the cabin), if conditions are met that will exclude inconvenience for the citizen.
  2. Transport for a fee (in accordance with the established tariffs):
    • baggage, the size of which does not exceed 180 cm;
    • a dog in a muzzle and on a leash, if there are free places on the back platform.

Payment for travel according to the rules for the carriage of passengers in public transport

The list of persons who are entitled to preferential travel is established by the legislative provisions of Russia. And by the way, a citizen can use the benefit only if he presents a document that confirms the existence of such a right.

Passengers must pay for the fare at the entrance to public transport, present tickets and documents providing benefits, at the request of the controller, conductor, driver.

If the vehicle is withdrawn from the route due to malfunctions, accidents, etc., the issued travel document is considered valid for travel on another vehicle of this carrier.

Passengers are transferred to another bus, tram, trolleybus conductor or driver of the transport that was removed from the route.

Payment is controlled by authorized persons who will announce this to passengers before control.

It can be carried out at any moment of the vehicle's movement along the line. You can check the availability of tickets both in the salons and when leaving the transport.

If a travel document is found that is no longer valid or is fake, it is confiscated in accordance with the law. The owner of such a document may be accompanied by authorized persons to the police station.

If employees do not have such an opportunity, they call representatives of the law enforcement agency.

A person who has not paid the fare is considered:

  • a person who entered the passenger compartment of the vehicle and did not purchase a ticket until the next stop, as well as who did not present the ticket to the checking person or uses a ticket that was received from another passenger;
  • a person who travels in transport on an expired multiple ticket or uses it in a vehicle where it is not valid;
  • a person who has not paid for the carriage of baggage, the size of which exceeds the established limits;
  • a person who does not have a travel document that could confirm the availability of benefits.

Payment cost

According to the current legislation of Russia, the administration, committee or department of transport under the local authorities of the constituent entities of the Russian Federation establishes marginal tariffs for the transportation of people and luggage in public transport.

The cost is reviewed annually and determined individually for each mode of transport.

The formation of the marginal tariff is carried out taking into account the economically justified costs of the carrier. He must ensure the conduct of break-even activities.

Passenger carriers agree with the administration of municipalities:

  • fare;
  • discount system;
  • travel document system.

The price of one trip cannot exceed the limit values, which are approved by the government of the subject of the Russian Federation.

Cost is the main factor that attracts customers. It is also the basis of the transport system, which affects the financial performance of the carrier company.

The tariff, the quality of the service provided and the convenience of paying for the fare are reflected in the volume of passenger traffic in the transport system of the territorial district.

When increasing the passenger fare, factors such as inflation and a decrease in the standard of living of citizens cannot be ignored.

Tariffs must be economically justified, which bring profit to the transport company, but remain affordable for every segment of the population.

Responsibility for violation of the rules

Passengers bear administrative responsibility for violation of the established rules. The same applies to drivers.

If the vehicle or its equipment is damaged, the responsible person will be held liable in accordance with the law.

Vehicle personnel will be responsible for:

  • if they do not fulfill their duties stipulated by the job description;
  • if they cause material damage to the employer - within the framework that were established by the Labor and Civil Code of Russia;
  • if they violate other rules - within the framework of what is determined by the Code of Administrative Offenses, the Civil Code and the Criminal Code of Russia.

Each transport company must agree with the administration of the route passport, which describes the schedule, stops, fare and other information. If such a rule is not observed, a fine is imposed on both the company itself, and the driver, controllers.

In case of non-compliance with the schedule, drivers will have to pay 500-1 thousand rubles, and the company 3 - 5 thousand. the same fines are established in the event that stops are not announced. 1 thousand rubles the driver will pay if he deviates from the route, which is written in the documentation. Carriers in such situations will lose 10 thousand

The penalty is also issued for:

  • dirty salon;
  • untidiness of the bus;
  • off-route traffic during rush hours, etc.

The amount of the fine will be 100 - 200 rubles. If a medical or technical examination is not passed, then the amount of the fine will be 2500 rubles.

A fine can also be imposed on passengers:

Liability is not limited to fines. Employees of the transport company and passengers will face criminal liability in a number of cases.

For example, a line employee will have to answer for the unsafe landing of passengers.

The norms of chapter 27 of the Criminal Code of Russia are applicable:

  • - illegal possession of transport, when the purpose of theft is not pursued;

Rules for the carriage of passengers.

  1. Transportation of passengers by road is regulated by the following documents:

1.1. Charter of road transport and urban ground electric transport (law of November 8, 2007 N 259-FZ).

1.2. Law of July 13, 2015 N 220-FZ "On the organization of regular transportation of passengers and luggage by road and urban surface electric transport in the Russian Federation and on amendments to certain legislative acts of the Russian Federation."

1.3. Rules for the carriage of passengers and baggage by road and urban ground electric transport, approved by Decree of the Government of the Russian Federation of February 14, 2009 N 112.

  1. The rules for the carriage of passengers provide for the following areas of transportation activities:

2.1. Regular transportation of passengers and baggage, carried out according to schedules for each stopping point of the route of regular transportation. Transportation is carried out on the basis of a public contract for the carriage of a passenger along the route of regular transportation.

2.2. Transportation of passengers and luggage on request. Transportation is carried out by a vehicle provided on the basis of a charter agreement, the terms of which are determined by agreement of the parties (between the charterer and the charterer).

2.3. Transportation by passenger taxi. Transportation of passengers and luggage by passenger taxi is carried out on the basis of a public charter agreement concluded by the charterer directly with the driver of the passenger taxi or by accepting the charterer's order for execution by the charterer.

  1. Rules for the carriage of passengers in regular transportation.

Activities for regular transportation of passengers are licensed.

3.1. The conclusion of a contract for the carriage of a passenger in this type of transportation is certified by a ticket, the delivery of baggage by a passenger - by a baggage check, the carriage of hand luggage by a passenger for a fee - by a receipt for the carriage of hand luggage.

3.2. Article 19 Charter road transport regular transportation of passengers and luggage are divided into:

a) transportation with boarding and disembarking of passengers only at established stopping points along the route of regular transportation;

b) transportation with boarding and disembarking of passengers in any place not prohibited by traffic rules along the route of regular transportation.

3.3. Transportation with boarding and disembarking of passengers only at established stopping points along the route of regular transportation is carried out in accordance with the schedules established for each stopping point. Stops of vehicles for embarkation and disembarkation of passengers are obligatory at each stopping point along the route of regular transportation, except for cases when, according to the schedule, the embarkation and disembarkation of passengers at the stopping point is carried out at the request of passengers.

3.4. Transportation with embarkation and disembarkation of passengers in any place not prohibited by traffic rules along the route of regular transportation is carried out in accordance with the schedules established for traveling from the starting and final stopping points along the route of regular transportation. Stops of vehicles for embarkation and disembarkation of passengers are carried out at the initial and final stopping points along the route of regular transportation, as well as at the request of passengers.

3.5. In accordance with law dated July 13, 2015 N 220 - FZ in terms of organizing regular passenger transportation, the following routes are established:

a) an inter-regional route of regular transportation - a route of regular transportation within the boundaries of at least two constituent entities of the Russian Federation;

b) adjacent interregional route of regular transportation in communication with a city of federal significance (adjacent interregional route of regular transportation) - an interregional route of regular transportation between a subject of the Russian Federation - a city of federal significance Moscow, St. Petersburg or Sevastopol and a subject of the Russian Federation bordering on it;

c) inter-municipal route of regular transportation - a route of regular transportation within the boundaries of at least two municipal districts of one constituent entity of the Russian Federation, at least two urban districts (urban settlements) of one constituent entity of the Russian Federation, or at least one municipal district and at least one urban district of one constituent entity of the Russian Federation Federations;

d) municipal route of regular transportation - a route of regular transportation within the boundaries of a settlement (urban or rural), federal cities of Moscow, St. Petersburg or Sevastopol, or two or more settlements of one municipal district.

Regular transportation route- this is the route of transportation of vehicles intended for the implementation of the transportation of passengers and luggage according to schedules from the initial stopping point through intermediate stopping points to the final stopping point, which are determined in the prescribed manner.

Rules for the transportation of passengers on request.

In accordance with Article 27 of the Charter of Road Transport, the transportation of passengers and luggage on order is carried out by a vehicle provided on the basis of a charter agreement concluded in writing.

Charterer- this is an individual or legal entity that, under a charter agreement, undertakes to pay the cost of using all or part of the capacity of one or more vehicles provided for one or more flights for the carriage of passengers and baggage, cargo;

Freighter- a legal entity, an individual entrepreneur who, under a charter agreement, has assumed the obligation to provide the charterer with all or part of the capacity of one or more vehicles for one or more flights for the carriage of passengers and baggage.

4.1. charter agreement based on Rules transportation of passengers and luggage by road and urban ground electric transport may be in the form of an order for the provision of a vehicle for the transport of passengers and luggage, issued by a charterer. The specified work order must contain the following mandatory details:

a) the name of the document and the date of its execution (day, month and year);

b) the name, address, telephone number and TIN of the charterer, and if the charterer is an individual, the surname, initials, passport details, address and telephone number of the charterer;

c) name, address, telephone number and TIN of the charterer;

d) brand of the vehicle and its state registration plate;

e) last names and initials of drivers;

f) the address of the point of delivery of the vehicle, the date and time of delivery of the vehicle to this point;

g) the names of the final and intermediate points of the route, where the vehicle is supposed to stop en route;

h) the cost of using the provided vehicle in rubles and kopecks;

i) position, surname, initials and signature of the person authorized to make payments for the use of the provided vehicle;

j) hours and minutes of arrival of the vehicle at the point of delivery;

k) hours and minutes of departure of the vehicle after completion of transportation;

l) the number of passengers carried;

m) position, surname, initials and signature of the charterer or a person authorized by him, certifying the execution of the work order.

4.2. A vehicle provided for the carriage of passengers and baggage on request is issued with signs with the inscription "Customized", placed:

a) above the windshield of the vehicle and (or) in the upper part of the windshield;

b) on the right side of the body in the direction of the vehicle;

c) on the rear window of the vehicle.

  1. Rules for the transportation of passengers by passenger taxis.

5.1. Transportation of passengers and luggage by passenger taxi is carried out on the basis of public charter agreement, concluded by the charterer directly with the driver of a passenger taxi or by accepting the charterer's order for execution by the charterer.

5.2. The charterer's order is accepted using any means of communication, as well as at the location of the charterer or his representative.

5.3. The charterer is obliged to register the charterer's order accepted for execution in the registration log by entering the following information into it:

a) order number;

b) date of acceptance of the order;

c) date of completion of the order;

d) the place of delivery of a passenger taxi;

e) the brand of a passenger taxi, if the charter agreement provides for the charterer to choose a brand of a passenger taxi;

f) the planned time for the delivery of a passenger taxi.

5.4. The number of the order accepted for execution is communicated to the charterer.

5.5. Upon the arrival of a passenger taxi to the place of its delivery, the charterer informs the charterer of the location, state registration plate, brand and body color of the passenger taxi, as well as the last name, first name and patronymic of the driver and the actual time of delivery of the passenger taxi.

5.6. The route for the transportation of passengers and luggage by a passenger taxi is determined by the charterer. If the specified route is not defined, the taxi driver is obliged to carry out transportation along the shortest route.

5.7. The fee for the use of a passenger taxi provided for the carriage of passengers and luggage is determined regardless of the actual mileage of a passenger taxi and the actual time of using it (in the form of a fixed fee) or on the basis of established tariffs, based on the actual distance of transportation and (or) the actual time of using a passenger car. taxi, determined in accordance with the indications of the taximeter, which in this case is equipped with a passenger taxi.

5.8. The passenger taxi is equipped with an orange identification lamp, which is installed on the roof of the vehicle and turns on when the passenger taxi is ready to carry passengers and luggage.