Description of the hotel. English vocabulary on the topic "Hotel" (Hotel)

« Welcome to the hotel California, such a lovely place, such a lovely place, such a lovely place.” - Eagles

Today we will analyze the topic of hotels, check-in and stay. And also expressions with them.

About that, I already wrote, now let's talk about the settlement.

A bit of history. Where did hotels come from? The history of hotels dates back to ancient times.

Trade relations have always served as an impetus for the emergence of new hotels. Merchants traveled through the cities and often stayed out in the open. A little later, rooms were built for them, which were surrounded by a high wall. The wall protected not only from wind and bad weather, but also from robbers.

The Romans built mansions to receive travelers. In the Middle Ages, monasteries and abbeys served as a refuge for wanderers.

The word hotel originates from the Anglo-Saxon "hospitality", which means hospitality (from the old French "hospice", which means a strange foster home). Now the hospice is used in a different meaning. Here you can draw an analogy with Hospital. Hospital, hospital.
Then this word turned into a hostel. Now we have a Hotel. Updated.

For centuries, hotels were simple: Two floors, on the first - a tavern, on the second - a bedroom. And a stable nearby. All this can be called an inn.

Inns, the forerunners of the first hotels, appeared in the 12th-13th centuries. They rested and changed horses. These inns - "pits", as they were called, were located one from the other at a distance of horse crossing.
In the XV century. Numerous postal stations are being created, which are in charge of the Yamsky order.

Those hotels that we have now acquired their divine appearance not at all on the lands of Eurasia, but in the USA. It happened around the middle of the 19th century, when full-fledged rooms with amenities appeared. The first hotel opened in the USA was the City Hotel with 70 rooms on Broadway in New York.

Well, what is the result? We see that american type hotels are present in all cities of the world.

The most famous are Hilton , Holiday Inn, Sheraton , Kempinski, marriot, Ritz, InterContinental.

So, let's see what we need in the hotel. Watch this dialogue. This is the first thing to do in a hotel. Then you just need to be able to use phrases correctly.

Good afternoon, sir. What can I do for you?

I'd like a single room with a bath for two nights.

Did you book in advance?

Oh, no, I didn't know I'd come to this town.

Well, let me see… Sorry, sir, we’re rather full up , I can give you a room with a shower only.

All right, I'll take it. How much is it per night?

37 pounds, breakfast included.

Can I have a continental breakfast?

Yes, of course. Will you fill in the registration form, please?

Here you are.

All right, sir, here's your key. Room 215 on the second floor. The boy will show you up.

thank you.

singleroom - single room for one

in advance - in advance

to be full up - to be filled

per night - per night

continental breakfast - continental breakfast

breakfast included - breakfast included

fill in - fill

registration form - registration form

show you up - will lead you up

Phrases that you may come across and use.

Can I reserve the room? Can I reserve a room?

Can I book the room? Can I book a room?

Sea view, please. Sea view please

Ocean view, please. Ocean view please

All inclusive. All inclusive.

It`s included in the price . It's included in the price

Can I have our key, please? Can I have our key, please?

Can you wait a little? Could you please wait a little?

What's the matter? What's happened?

I would like to complain. I would like to complain.

There are no towels. No towels

The tap drips. The faucet is leaking.

There is no socket. There is no socket.

We need electrician. We need an electrician.

We need a plumber to fix the sink. Need a plumber to fix the sink.

Please put the things in order. Please fix everything.

We have breakfast included/compulsory breakfast. Breakfast included.

Pick up the phone. Pick up the phone

Dial 01 . Dial 01

Will you wake me at 8? Will you wake me up at 8 o'clock?

Check-in time . Registration time

Check-out time . Check-out time

What can I do for you? What can I do for you

45 dollars per/for night . $45 per night

Tax and service included. Taxes and cleaning included

Fully booked. Completely filled

For weeks ahead. Weeks ahead

room service. Room cleaning

About that, you can find in the previous article.

I would also recommend reading Arthur Hailey's The Hotel. A book you can't put down. It is believed that Haley writes in the genre of a production novel. That is, what field of activity I see, I write about it. Although I must admit that the author meticulously studies what he writes about.

Daily life of a luxury hotel. A closed system, but such reversals of fate! With your fears and worries. Dramatic intrigue, broken hearts. Easy to read.

There is also a good series Magic City" ( Magical city) . Incredibly beautifully filmed and belongs to the retro crime drama genre. Series with an admixture of the Sopranos.

There is no need to talk about the importance of learning English and languages.

The series will tell about the most chic Miami Beach establishment of those times - the Miramar Hotel, where Mr. Blue Eyes himself, that is, Frank Sinatra, comes to celebrate the New Year. The hotel's business manager, Ike Evans, is full of worries, because he has to solve the problems that arise every now and then, both with the mafia and with his own family, which is not distinguished by good behavior. By the way, the Miramar Hotel has both light and dark sides: during the day it is a place for diving clowns to perform and for cha-cha-cha classes, and at night it becomes a haven for gangsters and their antagonists, that is, representatives of the FBI and other structures, coming together to enjoy the great entertainment show that the hotel program has to offer. At the same time, no less dramatic events are unfolding just 320 kilometers from the coast of Miami: Comandante Fidel Castro seizes power in Cuba ...

And, of course, one cannot but recall the disastrous and controversial film by Quentin Tarantino "Four Rooms". I don’t know about you, but I didn’t understand anything about this black comedy. Talented Tim Roth and an unfinished film. For lovers of art house and alternative cinema.

Have a great day

Yana

When I was in Paris last month, I lived in a luxurious and comfortable hotel. It is a five-star hotel with friendly staff. They are capable of speaking a few languages, including Russian and English.

The hotel offers the first-class service and the most modern facilities for their guests. It is a new fifteen-storeyed building. The hotel is located in the center of Paris. This hotel has 100 guestrooms that are furnished with air conditioners, cold and hot showers, telephone, Wi-Fi, interactive TV and minibar. Each floor has a special smoking room. There is also a car park, family rooms and an elevator in the hotel.

All hotel guests can visit the gym, the sauna and the swimming pool for free. It is an ideal place for recreation and business purposes.

Last month I visited Paris. I lived in a luxurious and comfortable hotel. This is a five-star hotel with friendly staff who speak several languages, including Russian and English.

The hotel offers first-class services and the most modern amenities for visitors. This is a fifteen-story building, which is located in the center of Paris. The hotel has 100 rooms equipped with air conditioning, hot and cold showers, telephone, wireless internet, interactive TV and minibar. Each floor has a dedicated smoking area. The hotel also has car parking, family rooms and an elevator.

All hotel guests have free access to the gym, sauna and swimming pool. This perfect place for rest and work.

In many ways, the likelihood of making a positive impression on the employer and getting the job of your dreams depends on the vocabulary of the candidate, so we decided to compile a list of the most useful phrases and phrases in English to expand the boundaries of your vocabulary in the hotel and restaurant industry.

Vocabulary

1. Make a reservation for a room - book a hotel room

2. Booking confirmation

3. In advance - in advance

4. Discount - discount

5. Hotel facilities - a range of services offered by the hotel

6. The rate includes sauna, gym, parking, safe deposit box

7. Check-in time - the time after which it is possible to check into the room (set by the hotel administration)

8. Check-out time - the time until which you need to leave the room on the day of departure

9. Pay for services - pay for services

10. Payment in local currency - payment in local currency

11. Pay cash - pay in cash

12. Cater - serve

13. Available - available

14. At the moment there are no rooms available. - IN this moment there are no available rooms.

Rooms:

1. Single room - single room

2. Twin room - double room with two beds

3. Double room - double room with one double bed

1. Standard room - standard room

2. Superior room

4. Suite room

Classification of accommodation by type of food:

1. B&B - bed and breakfast - meals: breakfast

2. HB - half board - half board (usually breakfast and dinner)

3. FB - full board - three meals a day

4. All inclusive - all inclusive

Dialogues

The following dialogues are examples of communication between hotel staff and customers.

Dialogue 1:

After a long journey from Heathrow, John finally arrives at his hotel in King's Cross. He goes to the reception area to check in.

Receptionist: Hello. Can I help you?

John: Yeah hi, I "ve got a reservation. My name is John Ashley.

Receptionist: Ah, yes. You booked a shared room for one week?

John: Yes, a shared room, but perhaps I'll stay longer.

Receptionist: OK, but let us know as soon as you decide?

John: Yes, of course. How much is that?

Receptionist: It's 18.50 GBP for a shared room. Can I see your passport?

John: Here you are.

Dialogue 2:

John is checking in at his hotel in King's Cross. He asks the receptionist some questions about the hotel.

Receptionist: Here is your room key, it "s number 13, on the first floor.

John: Is there a lift? My case is very heavy!

Receptionist: Yes, it's over there.

John: Oh one other thing, is there somewhere I can put my valuables?

Receptionist: Yes, we have lockers available, they cost two pounds a day.

John: OK. And the hotel is open all night?

Receptionist: Yes, of course, we have a 24 hour reception.

John: OK, I think that's everything, thanks.

This page contains English vocabulary on the topic "Hotel".

General Vocabulary

book a room- book a room

to book in advance- book in advance

to make a reservation- book a room

to pay a deposit- to pay money on a deposit

take a room- take a number

to be in charge of- manage s-l

to register smb— register k-l

to pay one's bill- pay the bill

to check out- leave the hotel

tips- tips

key- key

sea ​​view– sea view

at busy times- high season

charge- price, fee

Types of rooms - types of rooms

a single room- Single Room

connecting rooms- adjoining rooms

adjoining rooms- two hotel rooms located side by side

a double room- Double Room

a suite- deluxe room

a twin room– double room with two beds

an outside/inside room– room with street view / courtyard view

FB/full board– full service (accommodation + three meals a day)

HB/halfboard– accommodation + breakfast and dinner

B&B/bed and breakfast- accommodation with breakfast

Inside a room

heating– heating

internet access- Internet access

air conditioning- air conditioner

smoke-free- non-smoking room

bathtub– shower cabin

shower- shower

towel- towel

robes- dressing room

hair dryer– hair dryer

sink- sink

soap- soap

executive desk- manager's desk

Hotel Staff

a porter– janitor

attendants- service staff

a clerk- administrator

a pageboy- messenger

a maid- maid, maid

concierge– concierge

In the hotel - in the hotel

a lobby- vestibule

reception desk- reseption

a book-office- ticket office

information desk- information desk

an entrance- entrance

Hotel Features

beauty parlours- beauty saloon

spa– spa

catering- catering service

gym- gym

swimming-pool- pool

business center— business center

laundry- laundry service

dry cleaning– dry cleaning

pets allowed- pets allowed

turndown service- getting the room ready for bed

room service– room service

children facilities– services for children

Phrases for communication in a hotel

Good morning, can I help you?— Good morning, can I help you?

I'd like a room, please. I need a room, please.

Do you have any rooms available?- Any rooms available?

What kind of room would you like?- What kind of room would you like?

I'd like a double room.— I need a double room.

Could you fill in the registration form, please.— Fill out the registration form, please.

I'd like to stay for two nights.— I plan to stay for two nights.

Here is your key-room number 102.- Here is your key - room number 102.

What time is the breakfast, please?- What time breakfast?

Are you fully booked next week? Are there rooms available for next week?

I'd like to check in/out, please.— I would like to check into/leave the hotel.

Is breakfast included?– Is breakfast included in the price?

Where's the lift?- Where is the elevator?

There is something wrong with the heating in my room. There is something wrong with the heating in my room.

Excuse me. The television doesn't work. Sorry, but the TV doesn't work.

What time do we have to check out?- When do we need to check out from the hotel?

I'm leaving in a few minutes. Could I pay my bill?— I'm leaving in a couple of minutes, can I pay the bill?

They say that everyone would like to be treated like at home in a hotel, and at home like in a hotel. But in order to feel comfortable in a hotel abroad, you need to know English. Well, if you study it and can easily communicate abroad. And what about those who do not know English well and are going on a trip soon? For you, we have compiled an understandable and practical phrasebook on the topic "English in a hotel". Read step-by-step instructions on how to communicate on English language at the hotel.

We have written a simple travel phrasebook that contains dialogues, phrases and a dictionary on 25 essential topics. Go on a journey with the main character and improve your English. You can download the book for free at.

Booking a hotel room

You can book a hotel room on Russian-language sites, but sometimes it becomes necessary to reserve it by phone. In this case, you will need to clarify information about the hotel and specifically about the room, as well as its cost. This can be done with the following phrases:

Let's look at the classification of hotel rooms. If everything is clear with a single (single) and triple (triple) number, then the wording of double and twin needs to be explained. Double - double room with one double bed, and twin - double room with two single (separate) beds.

The hotel can also offer you a suite (suite /swiːt/) or a presidential suite (presidential suite). If you are going on vacation with friends or parents, you can book two rooms with an adjacent door (adjoining rooms).

Not only in the classification of rooms, but also in the classification of beds it is easy to get confused. Typically, hotels offer their customers standard single beds (single bed), double beds (double bed) and "king beds" (queen bed / queen size bed). The so-called "royal" bed - the bed is larger than a double bed in size. In some hotels, you can also offer a sofa bed (sofa bed / pull-out couch) or a cot (rollaway bed), and for your child they can put a baby cot (cot).

A deposit or deposit is an advance payment that you pay in order to book a room.

When talking about the price of a hotel stay, there are two things to consider. important moments. First, always ask if the hotel can give you a discount. If you are abroad not in the peak of the tourist season, most likely you will be given a nice bonus. Secondly, always specify the final price of the stay. This way you will know immediately what services will be included in the bill, and you will not be in for an unpleasant surprise when you check out.

Don't forget to clarify some details about your room. So, if you are going to go to a hot country, be sure to check if the room has air conditioning and a refrigerator. Want to add new photos to Instagram as soon as you arrive? Then ask if there is Wi-Fi in the room and how you can access the Internet. Use the following phrases in English to communicate with hotel employees:

When booking, you can also be asked questions, and will also answer your questions. Look at typical English phrases that hotel workers will use when talking to you:

By the way, before booking a room, we advise you to look at the hotel's website and evaluate the reviews of visitors, so you will find out whether it is worth staying at this hotel and what surprises you can expect. For example, you can find out under what conditions you can use the minibar. So, in some hotels you will only have to pay for the products that you have opened, in others you will have to pay for all the products, even if you did not use them.

Check-in at the hotel

Upon arrival at the hotel, you will need to register or, as they say, “check in” (from to check-in - register). The main advice is to communicate with the hotel staff politely, otherwise you can spoil your vacation. The following phrases will help you communicate in a hotel in English:

Be sure to ask about the safe. Experienced travelers are advised to leave all valuables and money in a safe, even if you are staying in a luxury hotel.

A hotel employee may use the following phrases in English when communicating with you:

At the stage of settling in a hotel, the main thing is not to get confused in the floors. The fact is that abroad the numbering of floors is somewhat different than in our country. So, in America, the first floor is called the ground floor, the second - the second floor, etc. In the UK and Europe it is still more difficult: the first floor is the ground floor, the second is the first floor, etc. Why is it customary to “transfer” the first floor in Europe " On the second? Historically, people did not usually live on the first floors of buildings: in the Middle Ages, there was no sewage system and other benefits of civilization, so unpleasant odors from the street reigned on the first floor. Therefore, these premises were equipped for workshops, taverns, and various establishments. Civilization has come to Europe, but the floors are still numbered “inhumanly”, so don’t get confused.

To make it easier to understand how these phrases are used, watch this video with a dialogue in a hotel in English:

Room service

During your stay at the hotel, you will need at least elementary level communicate with staff, in particular, you will need to communicate by phone with the room service (room service). When communicating with them, first state the number you are calling from: “My room number’s 123” (“My number is 123”). After that, you can use the following phrases in English:

Although we have indicated phrases in English that will help you find a laundry, we still advise you to use its services as little as possible. It is believed that hotel laundries do not do their job very well, often spoiling customers' belongings.

Be sure to specify in advance at what time you will need to vacate the room. Many hotels have a rule that if you want to stay in your room only a couple of hours after check-out time, you will have to pay the cost of a whole extra day of stay.

See how two ladies communicate with the hotel administrator:

Problem solving in the hotel

Of course, we all would like to relax calmly and without problems, but our desires do not always coincide with reality. If you have any problems, use the following phrases in English:

Experienced tourists are advised to leave the keys with the administrator when leaving the hotel, so you definitely won’t lose them.

Departure from the hotel

When leaving the hotel, you will need to pay for the room. To make it easier for you to communicate in English in a hotel, learn the following phrases:

When communicating with you, a hotel employee will use the following phrases:

Do not want to waste time and stand in line at the check-out from the hotel? We advise you to visit the official website of the hotel and check if you can use the online check-out service. Recently, many hotels offer this option. In this case, you will need to pay the bill with a credit card about a day before the planned departure, and on the day of departure, simply give the keys to the room to the hotel administrator or put them in a special box at the reception.

Watch the following video of the hotel check-out:

Symbols and terms you may need

We have presented you the most necessary and simple phrases in English for a hotel. We recommend learning them by heart before the trip. Do not forget to use our advice, so as not to get into trouble abroad. We hope our English phrasebook will help you to communicate at the hotel and your stay will be pleasant and unforgettable.

And if you want to always travel in comfort, we invite you to. Our teachers will teach you to speak confidently and competently.

Complete list of words and phrases for download

At the end, we suggest you download 2 documents: one contains all the useful words from the article, and the second contains a list of phrases related to staying in a hotel.

(*.pdf, 305 Kb)