Hotel program. Hotel program. Booking software. Hotel management system. Program for a mini hotel. Hotel program.

Hotel management system, hotel management system, recreation center, mini hotel, boarding house, sanatorium, cottage, apartment for rent, saunas, baths, etc. Now hotel automation becomes easier and more convenient.

If you need to automate the management of a hotel or mini hotel, then you are on the right track! The program is also suitable for a hostel. In every hotel or hotel, it is important to keep records of the number of rooms as detailed as possible, and here you can not do without CRM for the hotel. Hotel management based on our platform will allow you to create current list numbers and inventory assigned to each number. For each room, you can specify its parameters, such as how many guests it is designed for and how many extra beds. The platform allows you to add your own parameters - for example, you can add a "sea view" checkbox, etc. The program for the hotel allows you to distribute all rooms according to buildings and floors. In the main accommodation / booking form of the hotel program, the date of arrival and departure is indicated, and the program calculates the number of days and hours. The booking program contains a single database of clients and when booking a client is selected from a common database or quickly entered into this database if the hotel program did not find him in the system. Hotel accounting allows you to enter any necessary data and information about the guest: his last name, first name, patronymic, passport details and contact information. Hotel management allows you to take into account the sources from which the client learned about the hotel - this significantly optimizes advertising costs. Accounting in the hotel can attach images and files. This can be, for example, a scan of the guest's passport.

Personnel management in the hotel is also implemented to a sufficient extent. For example, for employees, you can maintain a separate work schedule for shifts. The program for the hotel allows you to specify the status of cleaning for rooms: "Cleaned", "Checking", "Cleaning". The hotel application will show the responsible employee a list of rooms that need to be cleaned.

Control in the hotel is also carried out on the movement of financial resources. First of all, hotel automation will help keep records of all payments and debts for customers. In a special payment table, you can enter both positive payments (income) and negative payments (expenses). The manager will be able to understand when running the hotel what prepayments are made and what debt remains with the guest. The hotel management system will allow you to take control of all company expenses: rent, employee benefits, room renovations, running costs. The system allows you to add expense items and make negative payments on them. With this approach automated system hotels provides an opportunity, through built-in reports, to show what money is mainly spent on and where you can optimize the budget of the hotel. The hotel program will improve the level of service and quality of services provided, which in turn will surely attract new customers and, along with them, profit. If you have a small mini hotel, the program will completely cover the issues of accounting for all objects and operations.

The hotel management system is a universal platform where our specialists can add missing fields, reports, printables and other modules. The hotel guest accounting program and full automation of hotels will no longer seem overwhelming if you use the right tool in the form of a universal accounting system for the hotel.

Screenshots

The main form of the program for a hotel or inn. Schedule of placements of guests in rooms by day. Hotel management. hotel program.

The first 60 launches of the program works in demo mode without any restrictions. After 60 launches, the program will switch to the free version mode. The free version can be used without time limits.

To purchase the program, you need to select the type of license.

Licenses are divided into several types depending on the restriction on maximum amount entries in the directory numbers - ie. the number of numbers in the "Numbers" directory. The number of users who can simultaneously work with the program is not limited.

Accounting programs in a hotel, a hotel is a complex of interconnected programs, between which close integration is configured. Accounting programs are the most complex and least understood part of hotel automation.

The accounting programs of the hotel include the following automated systems.

• The hotel management system (PMS - Property management system - description on Wikipedia, English) is the core of any hotel accounting system.
• Point of sale management systems (POS - Point of Sale - description on Wikipedia). Points of sale include terminals in restaurants, lobbies, Spas, etc.
• Resource planning systems (ERP-Enterprise Resource Planning - description on Wikipedia). Such systems in a hotel include catering service costing systems and hotel inventory management systems; financial systems.
• Accounting systems

hotel management systemPMS)

The main functions of the hotel management system include the following:

• Number fund management;
• Booking rooms and additional services;
• Accommodation of guests in rooms;
• Distribution of work of maids;
• Maintaining mutual settlements with the guest and counterparty, agent;
• Acceptance of payments using a fiscal registrar and bank cards.
• Loyalty system for hotel guests (discount, accumulative guest cards)
• Reporting on the activities of the hotel, hotel.

• Management of systems of electronic locks;
• Online booking management;
• Telephony management of a hotel, hotel;
• Management of the television system of the hotel, hotel;
• Reservation of resources (halls, equipment, resource services);
• Charging services from external systems (restaurant, Spa, Internet services, telephony, minibars, etc.);
• CRM is a customer relationship system.
• Opportunity to work within the network of hotels, hotels.
• The possibility of conducting sanatorium-resort treatment.

As a rule, PMS in a hotel is the core of operational accounting systems that collects and stores detailed information on all transactions and changes that occurred with a particular object (guest, reservation, room, etc.).

The quality of PMS implementation is fundamental to the guest experience.

To date, the market is represented by dozens of different PMS. From cloud based PMS to command line systems. Often the choice of PMS comes down to a subjective choice. At best, it is based on the experience of one of the employees: “we had it and everyone liked it.” Communicating with this or that representative of the manufacturer, you will hear from everyone that their system is better, and the competitor's system is no good. That only their system allows you to keep high-quality records, and the system of competitors is a “huge” hole. Turning to this competitor, you will hear the same about the first.

How to choose PMS? Just by looking at the pictures? After listening to the eulogies of sales managers? How to get the result you are expecting? Often, having already bought the system, hotels are faced with the fact that the system does not satisfy the customer. The manufacturer promises to finish everything in the next release or, even worse, asks to pay extra for this or that functionality.

To avoid this, we offer only a project approach to the implementation of accounting systems, PMS in particular. What does this imply?

Based on communication with the customer, clear requirements for the system are prescribed. All business needs and processes that may arise both now and in the future are analyzed. The document is born. In this project, requirements are highlighted, including the implementation of PMS in a hotel, hotel.

This document is distributed to software vendors that have been pre-selected based on information from open sources. A tender for implementation is announced.

The result of the tender is a PMS supplier that satisfies all the conditions of the customer.

The implementation of ERP for a hotel can be carried out both by the manufacturer, the implementer, and by a separate organization. IN small hotels, hotels is true, as a rule, - the first, for large - the second.

In cases of separate implementation, in without fail a separate terms of reference is prescribed for the implementation of ERP in a hotel, which is also an integral part of the contract, which allows you to objectively evaluate volumes, deadlines, budgets. This specification must be agreed with the manufacturer as well.

When the implementation of the ERP of the hotel, the hotel is carried out by the manufacturer, this part of the accounting can be prescribed in the general terms of reference.

Accounting systems.

Accounting systems include fiscal reporting systems.

In general cases, at the moment we recommend using the products of the company 1C: Accounting and ZUP, and in standard configurations.

This will directly reduce the cost accounting, and free up energy for financial accounting; reduce the cost of support.

As part of the mandatory procedure, the exchange formats between the systems,, and the accounting system are prescribed. They may vary in different hotels, hotels.

Project for the implementation of hotel accounting systems

In business training there is such an exercise for training in communication.

The facilitator asks the whole group except for one person to go out the door. The rest is read a simple text. Then the participants are invited to the room one by one. To the first person to enter, the remaining person must retell the text that he heard from the coach. The first one who enters tells what he heard from the remaining student. And so to the last. At the output, you can observe ridiculously distorted information. All this naturally arises from the fact that everyone perceives information in their own way. People are individual.

Often one can observe an unsatisfactory result of the introduction of accounting systems for hotels, precisely because no one has fixed the requirements for accounting systems, having agreed them with the customer. The wishes were conveyed by the customer to the person responsible for the implementation in words, he broadcast them in his notation to the contractor - the manufacturer of the accounting system - he, in turn, conveyed to the direct implementers what he himself understood. The result of the implementation differs from what the customer requested, let's say, quite strongly.

The information complex of the hotel, the hotel is a few systems that are closely integrated with each other. Many processes take place within these systems, most of them in real time.

How to choose each of the systems in such a way as to get both the quality of interaction with guests and the transparency of accounting? And in such a way that the manufacturer fulfills exactly the requirements that you expect from automated accounting in the hotel complex.

What solution do we offer for this?

The first thing that will be done is the descriptive part of the project, which captures all the accounting needs of this hotel, hotel. Describes all possible business processes and requirements of the hotel, hotel. This descriptive part contains everything: from the reservation, to the submission of the fiscal reporting of the hotel, hotel. This document is carefully coordinated with the customer.

Based on the requirements set out in this project, ICS solution providers are selected, including competitive ones. Suppliers on the basis of this project can give a complete Commercial offer on the introduction of accounting in a hotel, a hotel. It remains only to choose. And to choose objectively, on the basis of indicators of cost, terms, guarantees.

Together with the selected suppliers, technical specifications for the implementation of accounting automation systems are prescribed. The terms of reference are already prescribed for each hotel accounting automation system, the hotel separately:

These terms of reference are signed by manufacturers implementing accounting automation in a hotel, hotel, and are an integral part of the ACS implementation agreement.

An approach in this sequence guarantees you a high-quality choice of accounting systems and a result that meets your expectations. This approach will allow you to clearly determine the cost of introducing automation of accounting in the enterprise, to implement it without unpleasant cost overruns.

If you already have accounting, and you are not satisfied with it, we are ready to analyze it according to the specified scheme, give the best recommendations for correcting accounting.