Hotel program. Hotel program. Booking software. Hotel management system. Program for a mini hotel. Hotel program.

Hotel management system, hotel management system, recreation center, mini hotel, boarding house, sanatorium, cottage, apartment for rent, saunas, baths, etc. Now hotel automation becomes easier and more convenient.

If you need to automate the management of a hotel or mini hotel, then you are on the right track! The program is also suitable for a hostel. In every hotel or hotel, it is important to keep records of the number of rooms as detailed as possible, and here you can not do without CRM for the hotel. Hotel management based on our platform will allow you to create current list numbers and inventory assigned to each number. For each room, you can specify its parameters, such as how many guests it is designed for and how many extra beds. The platform allows you to add your own parameters - for example, you can add a "sea view" checkbox, etc. The program for the hotel allows you to distribute all rooms according to buildings and floors. In the main accommodation / booking form of the hotel program, the date of arrival and departure is indicated, and the program calculates the number of days and hours. The booking program contains a single database of clients, and when booking, a client is selected from a common database or promptly entered into this database if the hotel program did not find him in the system. Hotel accounting allows you to enter any necessary data and information about the guest: his last name, first name, patronymic, passport details and contact information. Hotel management allows you to take into account the sources from which the client learned about the hotel - this significantly optimizes advertising costs. Accounting in the hotel can attach images and files. This can be, for example, a scan of the guest's passport.

Personnel management in the hotel is also implemented to a sufficient extent. For example, for employees, you can maintain a separate work schedule for shifts. The program for the hotel allows you to specify the status of cleaning for rooms: "Cleaned", "Checking", "Cleaning". The hotel application will show the responsible employee a list of rooms that need to be cleaned.

Control in the hotel is also carried out on the movement of financial resources. First of all, hotel automation will help keep records of all payments and debts for customers. In a special payment table, you can enter both positive payments (income) and negative payments (expenses). The manager will be able to understand when running the hotel what prepayments are made and what debt remains with the guest. The hotel management system will allow you to take control of all company expenses: rent, employee benefits, room renovations, running costs. The system allows you to add expense items and make negative payments on them. With this approach, the hotel's automated system provides an opportunity, through built-in reports, to show what money is mainly spent on and where the hotel budget can be optimized. The hotel program will improve the level of service and quality of services provided, which in turn will surely attract new customers and, along with them, profit. If you have a small mini hotel, the program will completely cover the issues of accounting for all objects and operations.

The hotel management system is a universal platform where our specialists can add missing fields, reports, printables and other modules. The hotel guest accounting program and full automation of hotels will no longer seem overwhelming if you use the right tool in the form of a universal accounting system for the hotel.

Screenshots

The main form of the program for a hotel or inn. Schedule of placements of guests in rooms by day. Hotel management. hotel program.

The first 60 launches of the program works in demo mode without any restrictions. After 60 launches, the program will switch to the free version mode. The free version can be used without time limits.

To purchase the program, you need to select the type of license.

Licenses are divided into several types depending on the restriction on maximum amount entries in the directory numbers - ie. the number of numbers in the "Numbers" directory. The number of users who can simultaneously work with the program is not limited.

Cloud system for managing hotels, apartments, hostels and other hospitality facilities. Represents a turnkey solution - a website and a program for hotels on a single platform. An intuitively simple management interface contains all the necessary modules for successful work: a booking and payment module, synchronization with online hotel booking portals, an interactive checkerboard, accounting for rooms, a customer base, the ability to set up flexible rates, accounting for calculations, a block of reports and analytics.

Cloud service for hotels. A convenient booking table allows you to quickly track the state of the room stock and manage the check-in / check-out of guests. The database of orders and information about guests allows you to effectively manage relationships with customers and agents.

Hotel management service. Management of the room stock, receiving reservations via the Internet and reporting to the Ministry of Internal Affairs within one window.

Easy cloud management system for a hotel, hostel, recreation center.

Cloud automation system for hotels, hostels, apartments. Allows you to enter data about the guest, issue invoices, manage settlements and rooms, synchronize with all popular systems online booking(booking.com, expedia.com, agoda.com, etc.), create your own online booking system on your own website, issue invoices, manage documents, generate reports.

The automated hotel management system "Edelweiss" allows you to automate all the functions of the reception and accommodation service, accounting and management reporting, consolidate information and provide data from related systems with integrated automation.

CRM system for hotels. Automatic processing of applications from the site. Booster block of thinking guests

Cloud management system for any accommodation facility. Combines a number of products: Bnovo PMS, Channel Manager, Online Booking Module. Designed to automate guest service, manage rooms and rates, sell rooms online. It has a wide range of tools for controlling financial activities, reports and analytics, and increasing guest loyalty.

Cloud system for hotels, hotels. Automates functions: room stock management, room booking, price updates, storage of guest histories, reporting... Booking module for website, social networks.

Online service for hotel, hostel, apartment management. Unlimited number of categories and rooms, booking by bed. Booking module for your website. Seasonal rates and discounts. Online payment for the reservation by bank cards, payment systems. Client base. Statistics and reports. Multi-user mode with flexible access rights.

Configuration for basic tasks hotel business. Due to the modular structure, our product is easily scalable and customizable. different types business. It solves the problem of queues in large hotels and allows you to arrange a guest's settlement in just a couple of seconds: the system at the reception instantly scans a QR code and issues a room key.

Cloud management system for hotels, apartments, hostels. Designed to automate both chain hotels and individual hotels. There is integration with related systems: hotel website, sales channels, fiscal registrar, migration accounting system, restaurant system.

The program of automation and management of the hotel and the hotel. Client-server application. Easily interfaces with any peripheral system (for example, fiscal registrars). There is a mobile application.

Online service for hotels, resorts, cottages, camp sites, mini-hotels, hostels, apartments. Modules for sales automation, booking automation and hotel management and online room sales module for the site.

Hotel software. Convenient booking calendar. Extended accounting. Synchronization of bookings with dozens of portals and travel agencies. There is a free version.

Cloud hotel management system. It has all the necessary functionality for the work of the reservation department, reception. Integration with leading Channel managers, own Booking engine, electronic room service. Adaptive interface.

Cloud automation system for hotels, inns, sanatoriums, recreation centers and other establishments of the hotel business. The main blocks of the system: room stock, tariffs, data on places, Feedback with the client, service, reception.

The program for the WinHotel Pro hotel allows you to keep a record of booking requests from guests at the hotel, inn, recreation center, boarding house, motel, sanatorium. Automates the work of checking in guests at the hotel. visual booking. Room reservations are made in the checkerboard of the room fund, where you can enter a new reservation request or edit it. In the booking request, you can take into account payments from the client, which form mutual settlements.

The WinHotel Pro program has been designed to meet the needs of temporary accommodation establishments and its wide functionality covers all aspects of guest registration. The use of a convenient program is recommended for the following establishments: hotels, hotels, recreation centers, boarding houses, motels, sanatoriums.

The WinHotel Pro program has wide functionality, which includes everything you need:

numbering accounting. The program takes into account the entire hotel room stock, regardless of its size, which allows you to quickly see all the necessary data for each room;

daily accounting of rooms occupied by guests. Accounting is implemented in a table with a list of numbers and dates. In order to understand which room is occupied, when the check-in was and when the room will be free, one glance at the table is enough - in accordance with the date, it displays the name, surname and patronymic of the guest, and all the data about his stay in the room. In addition, next to the number is reflected its cost in rubles;

operational accounting of applications in the hotel. The application form allows you to quickly calculate the cost and fill in all the necessary data: date, name of the client, number of his passport, hotel room, which he plans to occupy, food and other data. In accordance with the date and time of arrival and departure, as well as the cost of the room, the program automatically calculates the total cost. In addition, it is possible to take into account discounts as a percentage;

creation of report forms. WinHotel Pro generates a variety of reports, including check-in schedules, accommodation reports, daily reports on the number of guests staying, and settlements with visitors;

room booking. In order to mark booked rooms, you need to open the room stock, implemented in the form of a table. In this table, you can create a new booking request or edit a previously created one. The booking application form allows you to print the contract, bills and vouchers, cash receipts, as well as invoices for paying for services.

WinHotel Pro is one of the best programs for hotel, hotel automation, hotel!

Reviews about WinHotel Pro

Hotel region 24 Krasnoyarsk

The program is good overall. multifunctional. All necessary reports are available. The editor is accessible and understandable. There are micro flaws, but the developer goes to the meeting, we keep feedback.

Accounting programs in a hotel, a hotel is a complex of interconnected programs, between which close integration is configured. Accounting programs are the most complex and least understood part of hotel automation.

The hotel accounting programs include the following automated systems.

• The hotel management system (PMS - Property management system - description on Wikipedia, English) is the core of any hotel accounting system.
• Point of sale management systems (POS - Point of Sale - description on Wikipedia). Points of sale include terminals in restaurants, lobbies, Spas, etc.
• Resource planning systems (ERP-Enterprise Resource Planning - description on Wikipedia). Such systems in a hotel include catering service costing systems and hotel inventory management systems; financial systems.
• Accounting systems

hotel management systemPMS)

The main functions of the hotel management system include the following:

• Number fund management;
• Booking rooms and additional services;
• Accommodation of guests in rooms;
• Distribution of work of maids;
• Conducting mutual settlements with the guest and counterparty, agent;
• Acceptance of payments using a fiscal registrar and bank cards.
• Loyalty system for hotel guests (discount, accumulative guest cards)
• Reporting on the activities of the hotel, hotel.

• Management of systems of electronic locks;
• Online booking management;
• Telephony management of a hotel, hotel;
• Management of the television system of the hotel, hotel;
• Reservation of resources (halls, equipment, resource services);
• Charging services from external systems (restaurant, Spa, Internet services, telephony, minibars, etc.);
• CRM is a customer relationship system.
• Opportunity to work within the network of hotels, hotels.
• The possibility of conducting sanatorium-resort treatment.

As a rule, PMS in a hotel is the core of operational accounting systems that collects and stores detailed information on all transactions and changes that occurred with a particular object (guest, reservation, room, etc.).

The quality of PMS implementation is fundamental to the guest experience.

To date, the market is represented by dozens of different PMS. From cloud based PMS to command line systems. Often the choice of PMS comes down to a subjective choice. At best, it is based on the experience of one of the employees: “we had it and everyone liked it.” Communicating with this or that representative of the manufacturer, you will hear from everyone that their system is better, and the competitor's system is no good. That only their system allows you to keep high-quality records, and the system of competitors is a “huge” hole. Turning to this competitor, you will hear the same about the first.

How to choose PMS? Just by looking at the pictures? After listening to the eulogies of sales managers? How to get the result you are expecting? Often, having already bought the system, hotels are faced with the fact that the system does not satisfy the customer. The manufacturer promises to finish everything in the next release or, even worse, asks to pay extra for this or that functionality.

To avoid this, we offer only a project approach to the implementation of accounting systems, PMS in particular. What does this imply?

Based on communication with the customer, clear requirements for the system are prescribed. All business needs and processes that may arise both now and in the future are analyzed. The document is born. In this project, requirements are highlighted, including the implementation of PMS in a hotel, hotel.

This document is distributed to software vendors that have been pre-selected based on information from open sources. A tender for implementation is announced.

The result of the tender is a PMS supplier that satisfies all the conditions of the customer.

The implementation of ERP for a hotel can be carried out both by the manufacturer, the implementer, and by a separate organization. IN small hotels, hotels is true, as a rule, - the first, for large - the second.

In cases of separate implementation, in without fail a separate terms of reference is prescribed for the implementation of ERP in a hotel, which is also an integral part of the contract, which allows you to objectively evaluate volumes, deadlines, budgets. This specification must be agreed with the manufacturer as well.

When the implementation of the ERP of the hotel, the hotel is carried out by the manufacturer, this part of the accounting can be prescribed in the general terms of reference.

Accounting systems.

Accounting systems include fiscal reporting systems.

In general cases, at the moment we recommend using the products of the company 1C: Accounting and ZUP, and in standard configurations.

This will directly reduce the cost accounting, and free up energy for financial accounting; reduce the cost of support.

As part of the mandatory procedure, the exchange formats between the systems,, and the accounting system are prescribed. They may vary in different hotels, hotels.

Project for the implementation of hotel accounting systems

In business training there is such an exercise for training in communication.

The facilitator asks the whole group except for one person to go out the door. The rest is read a simple text. Then the participants are invited to the room one by one. To the first person to enter, the remaining person must retell the text that he heard from the coach. The first one who enters tells what he heard from the remaining student. And so to the last. At the output, you can observe ridiculously distorted information. All this naturally arises from the fact that everyone perceives information in their own way. People are individual.

Often one can observe an unsatisfactory result of the introduction of accounting systems for hotels, precisely because no one has fixed the requirements for accounting systems, having agreed them with the customer. The wishes were conveyed by the customer to the person responsible for the implementation in words, he broadcast them in his notation to the contractor - the manufacturer of the accounting system - he, in turn, conveyed to the direct implementers what he himself understood. The result of the implementation differs from what the customer requested, let's say, quite strongly.

The information complex of the hotel, the hotel is a few systems that are closely integrated with each other. Many processes take place within these systems, most of them in real time.

How to choose each of the systems in such a way as to get both the quality of interaction with guests and the transparency of accounting? And in such a way that the manufacturer fulfills exactly the requirements that you expect from automated accounting in the hotel complex.

What solution do we offer for this?

The first thing that will be done is the descriptive part of the project, which captures all the accounting needs of this hotel, hotel. Describes all possible business processes and requirements of the hotel, hotel. This descriptive part contains everything: from the reservation, to the submission of the fiscal reporting of the hotel, hotel. This document is carefully coordinated with the customer.

Based on the requirements set out in this project, ICS solution providers are selected, including competitive ones. Suppliers on the basis of this project can give a complete Commercial offer on the introduction of accounting in a hotel, a hotel. It remains only to choose. And to choose objectively, on the basis of indicators of cost, terms, guarantees.

Together with the selected suppliers, technical specifications for the implementation of accounting automation systems are prescribed. The terms of reference are already prescribed for each hotel accounting automation system, the hotel separately:

These terms of reference are signed by manufacturers implementing accounting automation in a hotel, hotel, and are an integral part of the ACS implementation agreement.

An approach in this sequence guarantees you a high-quality choice of accounting systems and a result that meets your expectations. This approach will allow you to clearly determine the cost of introducing automation of accounting in the enterprise, to implement it without unpleasant cost overruns.

If you already have accounting, and you are not satisfied with it, we are ready to analyze it according to the specified scheme, give the best recommendations for correcting accounting.

Hotel management program, hotel, baserecreation allows you to replace traditional methods of work tourist complex for the sale of vouchers and the implementation of paid services for the automation of room reservations, customer accounting, registration and accommodation of guests , access control management (ACS) rooms using RFID locks and RFID guest cards.

Program Proffit.Boarding house for booking rooms, it is installed in the sales department and at the workplace of the administrator of the reception desk in a hotel, hotel, recreation center. The program allows you to conveniently and quickly book rooms, conduct guest registration and the implementation of paid services. hotel complex.

CRM - hotel customer accounting system includes features IP telephony, SMS messages for patients and doctors task reminders employees, control fulfillment of the assigned tasks.

Online module for the website of a hotel, hotel, recreation center allows you to organize the acceptance of applications for booking rooms, instant confirmation and payment for services and vouchers using bank cards using direct integration of the website and the Proffit program database.

Scope of the system

Trial version for 20 daysallows you to get acquainted with the functionality of the program, study its interface and accounting capabilities.

Do you have any questions? Order a manager's call or an online presentation of the program at a convenient time for you.

New program features

System users and compatible equipment

System capabilities for users

Sales Managers: reservation of places and implementation of accommodation services in the number of rooms, registration of vouchers, sale of additional paid services of the complex, printing of payment and accounting documents;
Complex administrators: registration of a client in the room stock, check-in / relocation from room to room, programming access cards to the door lock controllers in the room, early check-out, extension of stay in the room, implementation of additional paid services, printing of payment documents;
Complex accountant: keeping records and monitoring the implementation of services, uploading data to the accounting system;
Control complex a: formation of operational reporting on the operation of the complex;
Door lock controllers: management of access to the rooms of clients, employees of the complex.

Our program will allow you to improve the quality of service for your customers from the moment of booking a room to the moment of eviction from the hotel complex, will allow you to distribute and regulate the load of rooms and staff, increase "transparency" in the work of the complex staff.

The cost of ready-made solutions

Program interface

Main menu of the program

Main menu provides access to program sections and its settings:

Reference books, Rooms, Service, Help, About the program.

	Menu References contains subsections: Employees Templates Services Holidays Checkout Rental objects
	Employee Directory is designed to restrict user access rights to the system. Each employee is assigned a name and password, which he enters at the time of entering the program. Full name of the employee employee name in the system employee's position employee login password employee rights to work in the system
	Template Reference serves to create templates used when filling out payment and accounting documents. list of payment purpose templates
	Service Directory designed to create and maintain a range of services provided by the hotel complex
	Holiday Directory of the hotel complex allows you to set a schedule for the prices of weekends and holidays.
	Checkout Directory of the hotel complex is used to set up all types of cash desks and cash flows of the enterprise.
	Directory of rental objects is designed to set up and book all types of facilities that provide additional services to the complex.
	Section "Rooms" contains subsections: Rooms. Setting up the number of rooms Counterparties. Setting up the list of counterparties Vouchers. Travel log keeping Documentation. Maintaining accounting documents Reservation. Room reservation Payments. Keeping a journal of payments Insurance rates. Keeping an insurance journal Statuses. Setting the display of logs Certificates. Accounting for the sale and cancellation of certificates Discount cards. Accounting for discount cards and savings Rental of objects. Reservation and sale of add. service G
	Magazine "Numbers" serves to create and maintain a list of rooms in the hotel complex. list of fund numbers, filling schedule for the period, information about residents on the date list of room categories list of additional directories list of price lists with price validity periods
	Magazine "Counterparties" is designed to maintain a list of all counterparties of the hotel complex. Details of a legal entity Individual data Travel agency commission
	Magazine "Putevki" contains a list of vouchers (sales magazine) of the hotel complex. List of all created tickets Information about the sale of additional services for accommodation on a ticket Information about clients visiting the complex on a package tour Ticket payment information Package accommodation plan
	Magazine "Documents" designed to generate accounting documents - invoices, waybills on the basis of one or more vouchers created for the counterparty.
	Magazine "Bron" serves for booking free rooms and processing the sale of vouchers. Choice of building, floor, room category Choice of period of residence Choice of food type Calculation or selection of discounts
	Journal "Payments" allows you to keep a consolidated journal of all payments for the services of the complex.
Magazine "Certificates" designed for accounting gift certificates hotel complex. Accounting for issued certificates Cancellation of certificates for payment for complex services Magazine "Discount cards" serves to keep records of discount cards issued to customers, taking into account all savings. Issuance of a discount card Accounting for savings on discount cards Providing a discount on the card Magazine "For rent of objects" allows you to book hourly infrastructure facilities that provide additional services of the complex. Setting up rental objects Booking the rental time of the object Calculation of the cost of rent Rent payment