How to open a railway ticket office. How to open an air ticket office

Increasingly, such a type of business as the sale of air tickets through the box office is gaining ground. The reason for this is that today the services of airlines are in great demand all over the world, and buying tickets directly at the airport, as a rule, is accompanied by a lot of trouble. In order to avoid unnecessary problems, it is enough to buy a ticket at a separate box office. This situation gives quite serious reasons to assume that the opening of a private ticket office should bring tangible profits, especially considering that the air ticket sales are growing every year, and not until recently, all tickets were sold only at the airport.

Underwater rocks

At first glance, opening your own ticket office is a fairly simple project. However, its organization entails several specific problems that novice businessmen are unlikely to be able to solve. First, many aspiring entrepreneurs get the wrong impression about the low entry threshold into the airline ticketing business. To organize a ticket office, initially a large amount of investment is required, in addition, the first months of an air ticket office, as a rule, work at a loss, since points of sale do not have a strong promotion. Secondly, due to the fact that air tickets do not belong to the category of essential goods, a large target audience is necessary to maintain the required sales volume. To organize an air ticket office, a businessman must have significant connections in agencies major airlines necessary for the conclusion of more profitable contracts. An interesting option would be to conclude contracts with companies whose seconded workers are forced to purchase air tickets, thereby creating a permanent customer base. The ability to maintain competitive prices can be safely called another important factor, without which it is impossible to make a decision to open an air ticket office.

Conclusion of contracts

Currently, the organization of the work of the ticket office can be carried out in two ways, implying:

• Conclusion of a direct agreement with a company providing air transportation services;
• Conclusion of a sub-agency agreement with an airline agent.

Only successful businessmen who decide to invest in a new direction can go by concluding a direct agency agreement, as large air carriers always put forward two strict conditions. The first is to comply with strict rules for equipping and organizing points of sale, which are problematic to comply with throughout the entire cooperation. Failure to comply with this requirement, as a rule, leads to various penalties, however, the terms of the agreement may even provide for the termination of the contract. The second prerequisite is the constant redemption of the agreed volume of tickets. Naturally, start-up businessmen do not have the opportunity to sell all the purchased tickets due to the lack of a customer base. Such requirements lead to the fact that most entrepreneurs initially have to conclude sub-agency agreements. The requirements of airline agents, although not as strict, are nevertheless mandatory. In order to identify possible violations, agents conduct periodic checks. Also, in case of damage to ticket forms, ticket office owners are subject to penalties, the amount of which is indicated in the contract. To conclude an agreement with an airline agent, you must provide the following documentation:

• constituent documents, if such an organizational and legal form as an LLC was chosen for the implementation of activities;
• certificate of registration with the tax authority;
• certificate of state registration;
• documents confirming the right of the company to use the premises where it is planned to place cash desks;
• documents confirming the compliance of points of sale with the requirements specified in the contract, as well as equipping them with the necessary equipment;
• a list of personnel with documents confirming the qualifications of employees.

The provision of documents on the qualifications of personnel is necessary for the obligatory accreditation of the air ticket office. Given that not everyone has the skills to use software products, as well as direct experience in selling tickets, many agents and airlines conduct advanced training courses.

Questions about the organization of the premises of the air ticket office

Before acquiring the necessary equipment, it is necessary to carry out work on the arrangement of the premises itself, where it is planned to sell air tickets. It can be recommended to adhere to ensuring the comfort of visitors with the provision of full information access, for which you will need:

• a pair of monitors broadcasting aircraft schedules;
• armchairs for waiting visitors;
• equipping with an air conditioning system;
• interior decoration of the room in light colors;
• a stand with the schedule of the ticket office and the main rules of air transportation, as well as other necessary information.

Among other things, agreements with agents, as a rule, contain requirements for the mandatory presence of a fire-fighting system and an alarm system with a panic button at the ticket offices. To directly organize the operation of the point, it is necessary to purchase the following equipment:

• floor safe for storage in it Money and ticket forms;
• a personal computer with the help of which reports should be kept;
• standard printer for printing documentation;
• a printer that supports printing on ticket forms;
• telephone.

Summing up

Renting a room for an air ticket office will cost about 30 thousand rubles. For the purchase of the equipment listed above, it is necessary to allocate about 60 thousand rubles, for wages to the staff of the air ticket office - 50-60 thousand rubles. You will have to spend up to 200 thousand rubles to conclude a subagency agreement. You can not discount the cost of promotion, amounting to 20-50 thousand rubles. To organize the work of the cash desk, you must purchase access to systems that allow you to book seats. All known systems, in particular, Galileo, Amadeus and Sirena, have a monthly paid access of about 3-6 thousand rubles. Thus, the initial investment will be about 400 thousand rubles. up to six months they can work at a loss or on the verge of self-sufficiency, which automatically leads to an increase in the amount of initial investments.

Project idea - opening a point of sale railway tickets and creating its financial concept.

Purpose of the idea: The point of sale of railway tickets carries out the action on the sale of railway tickets for all flights and directions railway trains, sales can be carried out both online and offline (by phone or via the Internet).

The point of sale operates on the principle of resale - buying services from the carrier, adding a service fee for clearance and consultation services.

Business project plan:

Project description:
- Establishment of a turnkey railway sales point;
- The structure of the office - from 3 people;
- Profit of the project: ____ thousand rubles;

The business plan contains 25 tables, 18 diagrams and 2 diagrams and 5 graphs.

LIST OF ITEMS OF THE BUSINESS PLAN
• REGISTRATION OF A TICKET SELLING COMPANY - OOO IP ZAO


• PROJECT SUMMARY


• DESCRIPTION OF THE POINT OF SALE OF RAILWAY AND AIR TICKETS


• Description of the project and services
- goals and objectives for the nearest period and for the future;
- advantages of the company;
- implemented services;
- calculation and justification of the price.

Price policy;

• Features of the organization of the point of sale
- choice of implementation method;
- factors affecting sales and orders;
• Description of the service delivery process


• organizational plan
- Type of ownership.
- List of main owners.
- Information about partners or main shareholders.
- A measure of responsibility of partners (shareholders).
- Information about the members of the management team.
- Organizational structure, distribution of responsibilities.
• Other technological issues


• MARKETING PLAN


• The current state of the railway and air tickets trade market:
- Market volume of air and railway tickets in Russia
- Specific features of the market for online trade in tickets for railway and air transport
- Future market share of the company.
• Potential competitors in the market.

Prices for similar services
• Potential buyers and customers, types of consumers


• Market trends and forecast for the development of the e-commerce market in Russia, the share of the air ticket segment.


• Promotion of the company's products on the market:
- advertising;
- sales promotion;
• FINANCIAL PLAN
1. Initial data
1.1. Tax environment
1.2. Nomenclature of products and services.
Prices
1.3. Sales plan
1.4. direct costs
1.5. fixed costs
1.6. Headcount and wages
1.7. Capital expenditures
2. Revenue calculation
3. Need for initial working capital
4. Investment costs
5. Sources, forms and conditions of financing
6. Profit and Loss Forecast
7. Cash flow forecast
7. Evaluation of the economic efficiency of the project
7.1. Investment efficiency
7.2. Performance indicators
7.3. Financial solvency of the project
8. Taxation
• RISK ANALYSIS
1. Sensitivity analysis
2. Assessment of project risks
• About consulting company "KOKOMIOMUMUREKU"

APPS

Data on the volume of intercity and international passenger traffic by rail,
data on the volume of domestic and international passenger air transportation,
data on the volume of passenger traffic by sea,
data on the prospects for the development of railway communication,
data on the prospects for the development of air traffic,
data on the state of the airfield network of civil aviation,
ratings of leading transport companies for the types of transport listed above;

CHARTS AND TABLES

Table of requirements for initial working capital
Investment cost table
Table of sourcea, forms and conditions of financing
Profit and Loss Forecast Table
Cash flow forecast table
Table for assessing the economic efficiency of the project
Investment efficiency table
Table of performance indicators
Table of financial viability of the project

Purchase Request

Organization ticket service center trains - the idea, in general, is no longer new, but quite promising in terms of creating a profitable business, especially in high season summer holidays.

Today, in Moscow alone, train and plane tickets are sold by about 1,500 different ticket offices. Most of them belong to 10 large agencies that deal exclusively ticketing - selling tickets.

According to expert estimates, more than a quarter of travelers are ready to buy tickets for which the cost will be slightly higher at the box office of commercial structures, so as not to waste their time and nerves in the queues of ordinary railway and air ticket offices. And every year the number of people willing to pay for comfort is growing. Independent ticket offices agree on service fees with the carrier, so their amount differs by a maximum of 50 rubles. Agree, it's not much.

Someone may object - is there a loudly advertised service for online booking of tickets, which RZD appeared not so long ago? Alas, the service turned out to be not very convenient for passengers, and he " e-ticket"- not quite complete. In the form in which RZD offers ticket sales via the Internet, you still need to issue a ticket on a regular form, that is, the passenger still has to arrive at the station and, huddled in line, pick up the ticket at the box office. In addition, you cannot buy online concession ticket, as well as reissue tickets purchased earlier. Customers who have already used the new service note that cashiers at official ticket offices are often not even trained to issue travel documents sold by their own online service. And most importantly, when issuing tickets via the Internet, Russian Railways also takes a commission, and almost the same as independent agents, so it turns out that for your own 125 rubles of an additional fee, you also need to stand in line. In short, the RZD innovation turned out to be clearly crude and inconvenient.

Unlike a hard-to-lift monopolist, small private ticket offices offer their customers not only tickets, but also additional services for delivery of tickets to the office or to the station, they accept payment in various forms. This, as well as the absence of queues and crowding, attracts future passengers to private ticket offices for the sale of railway, air and other tickets. Although it happens that they offer passengers not the most convenient and cheap, but the most expensive tickets.

On practice ticket office pays off in 2-3 years. To start an activity, you will have to not only register a company, but also become a dealer of a major carrier, the same Russian Railways, Aeroflot, etc. For this, by the way, it is necessary to have serious financial resources in the form of bank guarantees and a deposit, because the services provided by large carriers, as a rule, are deposit-based. Large carriers, especially monopolists, work mainly with those agents who may be interested in them with large sales volumes, so most likely new players in this market will have to first become a sub-dealer or representative of a larger ticketing company (ticketing).

Rail ticket agencies make their living mainly on so-called "service fees" that are charged in addition to the price of the ticket, as well as on the sale of additional services. Each company sets the amount of the service fee on its own, on average its value is 100 - 150 rubles, delivery of a ticket to a client's home costs about 250 - 300 rubles.

Let's see what requirements Russian Railways imposes on ticket agents?

The future agent is obliged to equip the premises for the point of sale in advance in accordance with certain requirements. Ticket point (ticket office) must have a convenient location, the presence of nearby competitors is highly undesirable. Another prerequisite is a reliable Internet connection.

Obtaining accreditation will cost the future agent 35 thousand rubles. In addition to the standard set of office furniture and equipment, it will be necessary to purchase a special printer from a specialized company for issuing tickets for 100,000 rubles and connect to the Express booking system, which will cost 15,000–20,000 rubles.

The next obligatory step is to train cashiers in a specialized training center to work in the system. The cost of the courses is about 15 thousand rubles per person.

Another mandatory condition - the agent must have a deposit in the bank, in the amount of at least 10% of the monthly sales volume. Just in case, so to speak.

Thus, in order to fulfill all the requirements of Russian Railways even before concluding an agency agreement, the agent company must spend at least 180 thousand rubles. Further, monthly expenses will include a fee for servicing the Express system (4.5 thousand rubles), the salary of at least two cashiers and a courier. Plus, you will need to keep a deposit, maintain an office, and advertise your agency. And all this will have to be paid back with a service fee of 100-300 rubles from each ticket sold. How feasible is this task?

According to Russian Railways, an average of 560,000–620,000 tickets are sold throughout the country every day, and up to 900,000 during the peak summer period. Independent agencies account for about a quarter of sales, and this, think for yourself, is a fairly decent volume. IN common days a good agency is able to sell 350-375 tickets, service fees for which will bring him a profit of 70-80 thousand rubles. The deposit that the ticketing agency is required to keep with such a volume of sales under the terms of the agreement with Russian Railways will be at least one million rubles. This is hardly affordable option for small business. Small agencies usually sell 60-80 tickets a day, earning 12-16 thousand rubles on service charges. This is already on the verge of profitability, so many of them consider the sale of railway tickets as just one of the services, simultaneously trading in air tickets and intercity tickets. bus routes. And it is right. Multi-ticket service centers attract more buyers.

IN Lately major independent ticket retail players are actively developing their sub-agency networks. Working as a subagent does not require large investments, but it can become good source extra income for service companies business centers and travel agencies and travel agencies. The rights and opportunities of subagents are limited, they do not have direct exit into the booking system, but work through Russian Railways agents and their system. The mechanism of interaction between an agent and a subagent can be different. The most primitive option is when a subagent books a ticket with an agent and sends a courier to him with payment. The most advanced - when the sub-agent works in the agent's system, has in his hands uniform ticket forms and can print out on the spot travel document on your printer.

The table below lists the main points of what is needed to open a point of sale of tickets for railway transport.

How to open a ticket point

Today on the Internet you can find many offers for those who want to become a representative for ticket sales, as in railway transport. To search and book, for example, plane tickets, you can use the services

Given the ease of operation of such a business, the number of ticketing sub-agents is growing rapidly. The client needs a service and he does not care if the seller is an agent or subagent of a transport company, it is important for him to get a ticket in right place and at the right time. So, there should be enough space in this market, if not for everyone, then for many.

Nowadays, you can purchase tickets by contacting any office of the tour operator or airline. Here we will help you choose best option for price and time. There are no longer such queues as in Soviet times, thanks to a sufficient number of cash desks.

Ticket offices meet in major cities much more often than railroads. This is explained by the fact that the Ministry of Railways is still a monopoly. At the stations, there are queues and a lot of resellers offering tickets for more popular flights.

Today in Russia 10-15% of all tickets are sold travel companies. The percentage increases if we talk about international travel. If you buy a ticket from a travel agency, it is not necessary to have a load as a ticket. 50-70% of the cost of the "package" are tickets. Air travel is much more important and more expensive than booking a hotel and organizing leisure activities.

From the outside, it may seem that you just need to rent a room and install a computer to open an air ticket office. In fact, everything is much more complicated. The most important thing here is information. The organization of access to information sources includes many harsh conditions. To sell plane tickets, you must be an agent or sub-agent of the airline whose tickets you are going to sell. All companies have their own requirements. In order to become an agent of a foreign company, you need to register as an accredited agent of IATA (International Carriers Association). This association imposes very strict requirements for safe equipment, for the level of training of personnel who will be involved in issuing tickets. In addition, IATA only accepts guarantees from a certain range of foreign banks. For membership in IATA, a deposit of $20,000 is required. For a small agency, these conditions are almost impossible to fulfill. In this case, one can conclude a sub agency contract.

Agency agreements allow you to issue tickets on the forms of the air carrier (stocks). First of all, the airline is concerned about the safety of effluents. To avoid loss or damage to stocks, their owners check the reliability of their potential agent's safe equipment (and generally the conditions for storing and filling out forms) and the qualifications of personnel. In case of damage to stocks, a fine will be charged from the agency. The amount of the fine depends on the airline. Approximately $200-500 per form. This is to obtain financial guarantees, in case of termination of the contract, the deposit is returned.

However, in order to become an agent of an airline, it is not enough just to become an accredited agent of IATA or the Transport Clearing House (for agents of Russian airlines).

It is very important to get access to global reservation systems (Amadeus, Gabriel, Galileo, Star or Sirena, for rail transportation - Express). You can connect once or permanently. Such systems allow you to book seats on any flight from anywhere in the world. Access to such systems costs $40-60 per month and $40-100 for a one-time connection (depending on the operator).

You can become an airline agent only if you have experience in organizing flights and a client base, otherwise you will not be interested in the carrier. It is not recommended to use the services of "cheap" transportation. Playing on the price difference between major airlines, you can save $6,000-10,000 per flight or $30 per ticket.

Most of the flights are observed on holidays: New Year, May holidays. Due to the fact that the liners often return empty, ticket prices vary. For example, a ticket to Egypt on ordinary days costs about $170, on holidays - $260-280.

In case the travel agency cannot afford the agency of several major air carriers resort to subagency agreements. You can become a subagent of any airline only with its permission and under the conditions established by the company. Although these requirements are no longer as severe as the agency ones. There are sub-agents, as well as commission agents.

They receive about 6-7% of the ticket price. The company itself receives at the same time 5-7% as a commission. However, many airlines have a system of bonus rewards. But since tariff plans are constantly growing, even large companies find it difficult to regularly receive bonuses.

For a long time there has been a practice of selling tickets via the Internet. A lot of Internet agencies have appeared and you need to be able to “stand out from the crowd”. So, one of these agencies offers booking of air tickets for international and domestic airlines, hotels, car rental via the Internet. It has a specially designed program that allows you to process a huge volume of applications and make real-time bookings (immediately informs about the availability of seats and ticket prices). With such a system, one can see savings in money (booking a ticket without intermediaries), time (filling out a simple form and fast delivery of a ticket by a courier), freedom of choice (dozens of flight options and mass special offers). In addition, this system allows you to get a ticket not only with a courier, but also on your own, at the airport or in one of the cities of Russia (even not very large). However, this service is provided for a fee.

The system enables small travel agencies to serve their customers better. It also provides for the commission of travel agencies.

There are difficulties in booking tickets for charter flights. Information about them is available only to the travel agency that organized it. Tickets for "charts" are cheaper than for regular flights. Now, a number of Internet sites allow not only to purchase tickets for the "charts", but also to compare the prices of most carriers and choose the cheapest and most convenient option.

The situation is different in the case of booking train tickets, as MPS is a monopoly. Here, tickets are not booked, but issued, which, in principle, is the same thing.

Moscow Railway(MZhD) entrusted the conclusion of contracts to the Moscow Railway Agency (MZhA). The agreement concluded by the tour operator with the IJA provides for the presence of a railway ticket sales terminal in the company's office and allows the sale of tickets for domestic routes.

The MZHA has no less requirements than the IATA. There are three stages of accreditation: 1 - accreditation of the agent's right to have a contract, 2 - accreditation of the point of sale itself, 3 - accreditation of employees who will work at the point of sale in this company.

Travel agencies independently set the fee, because. The IJA does not provide any commission. The fee for all companies is different, it is about 120 rubles. from the ticket.

There is one caveat in the ticket business. During the season there are too many tours and in order to attract a client, travel agencies may not charge a 5% sales tax. The fact is that when purchasing a ticket from an air carrier, Travel Company How entity does not pay this tax. Theoretically, this tax should be charged to the customer, but...

So, summing up, we can say that it is more profitable to sell tickets, because. MFA does not make commissions. Also, it is much more profitable to have not depository relations with the airline, but to enjoy the maximum degree of loyalty on the part of the airline.

Based on the article by Oleg Krespa, published in the "Business Journal"

Transport is one of the most sustainable sectors of the economy. Demand Passenger Transportation is stable throughout the year, and with the onset of a certain season, the flow of passengers increases several times. Therefore, the sale of railway and air tickets as a business turns out to be very attractive for entrepreneurs.

But this activity is not as simple as it might seem at first glance. Only a thorough study of the topic will allow you to create a successful business in the field of ticket sales.

Sale of air tickets - how to organize

You can now meet the ticket sales office for flights everywhere: in shopping and office centers, in travel and insurance companies. Such an abundance of points of sale creates interest among novice entrepreneurs. On the face of it, it seems that in order to organize an air ticket office, it is enough to rent a small room and establish trade relations with carriers. However, securing access to tickets is not easy.

How to open an air ticket office from scratch? Today it is possible to work in two directions: as an agent or subagent. Both options allow you to sell tickets, but the requirements for the distributor in each type of cooperation are significantly different.

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Opening an air ticket office under an agency agreement

To conclude an agency agreement, you must:

• be accredited by the International Association of Carriers - IATA or the Transport Clearing Company;
• conduct professional training of employees in accordance with the requirements of airlines and accrediting companies (there are also requirements for personnel regarding work experience in the field of transportation);
• prepare the office in accordance with the regulatory requirements for the premises of ticket offices;
• get access to ticket booking systems - Gabriel, Amadeus, Galileo, Sirena, Start.

In addition, each airline has its own additional requirements for possible agents. For example, an agency agreement may provide for conditions for the agent to open a certain number of points of sale, or for the mandatory redemption of a certain number of tickets, including a breakdown by flight.

Important! Agents are subject to serious requirements in terms of sales volumes in the form of monthly plans, as well as the presence of an active client base.

An air carrier can advise a businessman on how to open an air ticket office with direct contact, but it rarely comes to the conclusion of an agency agreement, since airlines need large operators who are able to organize large-scale sales and have serious financial resources.

Opening a point of sale of air tickets under a subagency agreement

A more acceptable option for many entrepreneurs to organize the sale of air tickets is to become a subagent. Almost all airlines allow their agents to have subagents. They also have certain requirements, but not as strict as in the first case.

To conclude a sub-agency agreement, you must contact the agent and fulfill all the conditions that his partner airline imposes, as well as the agent himself. Most often, these conditions provide for such obligations of the subagent, to equip the point of sale with office equipment, to train staff on working with special programs, and to provide advertising support.

All this should reflect the ticket offices that some airlines require from their potential partners. Sub-agents are rarely subject to sales volume requirements, and there is no mandatory ticket redemption quota. Work under a subagency agreement is the most attractive option for creating own business for the sale of air tickets, which does not require serious investments.

For more information about what air ticket offices are and how such enterprises earn money, see the following video:

How to organize the sale of railway tickets

Not less than interesting direction"ticketing business" is the sale of railway tickets. Here the situation is somewhat different from the sphere of air transportation. Russian Railways is a monopolist, therefore it dictates very strict conditions for organizing ticket sales.

Today, RZD has several dozen direct agents, as the company conducts a serious selection of partners. To cooperate with a company on the terms of an agent, you must go through three levels of accreditation:

• accreditation of the right to conclude a contract;
• confirmation of compliance of each point of sale with the established requirements;
• accreditation of each employee selling tickets.

In addition, Russian Railways reserves the right to control the activities of the agent, including conducting periodic certification of sales offices and partner personnel.

The requirements for subagents are also quite high, but they are more feasible for specialists who know the specifics of the work of Russian Railways.

When opening railway ticket office it is important to know how to make money on the sale of railway tickets, since neither the carrier nor the agents pay a commission on the sale. In this case, the profit is generated from the service fee for issuing a ticket, the amount of which is set by the subagent independently, or in agreement with the agent. Ancillary services, such as ticket delivery, hotel reservations, etc., can bring additional income.

Selling tickets online is a real business

Having an idea of ​​​​how to open a railway and air ticket office, you can plan to create your own business in this direction. One of interesting options is the sale of tickets on the Internet. In this case, it is not required to organize an office, hire staff, all costs are minimal.

For such work, you need to conclude a subagency agreement and set up sales channels. It can be a specialized site, bulletin boards, social media.

Recently, specialized services and affiliate programs have appeared on the network that allow you to sell tickets without leaving your home. The organizers of such resources regularly hold training webinars on the topic: how to make money selling railway and air tickets on the Internet, which allows you to start a business in this area even for a person who is not familiar with the peculiarities of transportation.

Buying and booking tickets online is gaining popularity with consumers. Potential entrepreneurs who are thinking about it should take a closer look at this direction take a closer look. This is one of the few working business ideas with minimal investment and great prospects.

Increasingly popular is such a business as opening an air ticket office in Russia. The reason for this is that the services of companies specializing in flights are in great demand all over the world. However, the purchase of air tickets directly at the airport, as experience shows, often causes a lot of anxiety.

In order to avoid unnecessary hassle, you can buy a ticket in a separate place. Consideration similar situation gives serious grounds to believe that the opening of an air ticket office can bring tangible income. In particular, it should be taken into account that the sales figures for plane tickets are growing rapidly.

Underwater rocks

At first glance, the question of how to open an air ticket office seems to be easily solved. However, the organization of such a business entails a number of specific problems that start-up entrepreneurs are unlikely to be able to cope with. Firstly, many newcomers have a false impression of a low entry threshold into this business.

The ticket office, the work that you are going to organize, will require an impressive amount of investment. It should also be remembered that in the first couple of months, points of sale, without much promotion, work at a loss. Since airline tickets do not belong to the category of essential trade items, a significant target audience is required to maintain the necessary sales volume.

Various options for cooperation

To open a cash desk, an entrepreneur must have extensive connections in the agencies of influential companies, which are necessary for concluding profitable contracts. Also good option is cooperation with companies whose employees are forced to regularly buy air tickets, going on a business trip.

Thus, you will create a permanent customer base. Another significant factor is the ability to maintain competitive prices. Without this opportunity, it is unacceptable to wonder how to open an air ticket office.

Conclusion of contracts

To date, the organization of the work of the cash desk can be carried out in two ways. The first involves the conclusion of a direct contract with a company that provides air transportation services. The second method says that you can resort to a subagency agreement.

It is recommended to conclude a direct agency agreement only for experienced businessmen who decide to invest in a new direction, as influential air carriers invariably put forward tough conditions. The first is to follow strict rules for organizing and equipping points of sale. It is quite problematic to observe them throughout the entire cooperation.

Failure to comply with this requirement, as experience shows, often leads to all kinds of penalties, as well as termination of contracts. The second condition is the stable redemption of the volume of air tickets agreed in advance. It is clear that start-up entrepreneurs do not have the opportunity to sell all the goods due to the lack of a wide customer base.

For this reason most of businessmen concludes subagency agreements. Although the requirements of the agents are not as strict, they are also mandatory. Also, in order to identify possible violations, airline employees conduct regular checks.

Arrangement of premises for an air ticket office

Before you buy necessary equipment, it is necessary to carry out work to prepare the premises in which you plan to sell airplane tickets in the future. Of course, you should provide comfort and provide visitors with information access.

To do this, you need a pair of monitors that will broadcast the current schedule of aircraft. It is also obligatory to have chairs for waiting customers. The room must be equipped with an air conditioning system. The walls of the ticket office should be decorated in light colors (beige, blue are perfect).

Also, we should not forget about the stand, which will provide the schedule of the point of sale, the main rules of air transportation, as well as any other necessary information. In agreements with agents, one can find requirements for the mandatory presence of a fire-fighting system and an alarm system with alarm sensors in the premises.

Technical equipment

If you are thinking about how to open an air ticket office, then it is important to know that for its normal functioning, you need to purchase a number of equipment. You will need a floor safe designed to store ticket forms and cash; a personal computer with which the reporting will be carried out; standard printer for printing various documents; a device that supports printing on ticket blanks; and, of course, a phone.